Failure to Maintain Resident Dignity and Privacy During Personal Care
Penalty
Summary
Staff failed to maintain resident dignity and privacy during personal care for two residents. In one instance, a resident with chronic kidney disease, diabetes, and an amputation was assisted with a bed bath in a shared room without the privacy curtain being fully drawn or the window blinds closed. The resident was left exposed, and both the CNA and the resident confirmed that full visual privacy was not provided during the bathing process. The CNA also reported not receiving training on the proper use of privacy curtains. In another case, a resident with chronic kidney disease and a Foley catheter was observed multiple times with the dignity bag for the catheter drainage bag positioned incorrectly, allowing urine to be visible from the doorway. The RN confirmed that CNA staff failed to ensure the dignity bag was properly placed to prevent exposure. The DON stated that CNAs were expected to pull privacy curtains and use dignity bags for residents with catheters, but was unaware that these lapses were occurring.