Failure to Complete Comprehensive Nutritional Assessment and Ensure Appropriate Diet
Summary
A deficiency occurred when a resident did not receive a comprehensive nutritional assessment upon readmission and at the required quarterly interval, as mandated by federal regulations. The resident, who was cognitively intact and able to communicate her needs, expressed dissatisfaction with receiving small meal portions and stated she had not been assessed by a dietitian nor had her preferences addressed, despite informing the kitchen manager. The resident's medical record indicated a physician's order for a regular portion, no added salt diet, but the resident continued to receive small portions due to a lack of updated assessment and communication. The Registered Dietitian (RD) responsible for nutritional assessments worked entirely remotely and relied on Certified Nursing Assistants (CNAs), Licensed Vocational Nurses (LVNs), and the Dietary Manager (DM) to provide information for assessments, rather than conducting direct observation or communication with the resident. The RD completed assessments primarily through chart reviews and staff reports, without direct resident interaction. The facility's policies required comprehensive assessments, including direct observation and resident interviews, but these were not followed in this case. Record reviews showed that the resident's nutritional risk assessments were not completed at readmission or quarterly as required, and the assessments that were completed did not involve direct observation or communication with the resident. The DON confirmed that the RD should have completed these assessments and that the resident's diet order was not properly communicated to the kitchen. As a result, the resident did not receive an appropriate diet consistent with her needs and preferences.
Penalty
Resources
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