Failure to Administer Oxygen Therapy per Physician Orders
Summary
Surveyors identified that the facility failed to administer oxygen therapy according to physician orders for three residents requiring respiratory care. For one resident with a history of stroke, heart failure, and morbid obesity, staff administered supplemental oxygen at higher flow rates (2.5 to 3.5 L/min) than the physician-ordered maximum of 2 L/min, without documentation of a clinical need or physician notification. Staff did not consistently check or follow the physician's orders, and the resident's medical record did not reflect the increased oxygen administration. Interviews with nursing staff and the DON confirmed that the orders were not followed and that clarification of conflicting orders was not sought. Another resident with acute respiratory failure, sleep apnea, and oxygen dependence received supplemental oxygen at 8-9 L/min via face mask and nasal cannula, despite physician orders specifying 5 L/min. Nursing staff increased the oxygen flow without a physician's order, citing the resident's condition after dialysis, but did not notify the physician or document a change in condition. The resident's oxygen saturation remained within normal limits, and both the DON and the attending physician confirmed that staff should have followed the prescribed orders and obtained physician approval before making changes. A third resident with polymyositis, chronic respiratory failure, and other pulmonary conditions received supplemental oxygen via nasal cannula at 2 L/min continuously, even though the physician's order specified oxygen only if saturation dropped below 92%. Observations and interviews revealed that staff routinely provided oxygen regardless of the resident's oxygen saturation, and the order did not specify the amount to be administered. Staff and the DON acknowledged that orders were not followed as written, and that clarification should have been obtained when orders were incomplete.
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