CNA Removed Undergarment in Resident's Room, Violating Dignity Policy
Penalty
Summary
A Certified Nursing Assistant (CNA) removed her bra while in a resident's room, behind a curtain, and stored the bra in the resident's closet. The resident, who was cognitively intact and had diagnoses including muscle weakness, aphasia, type 2 diabetes mellitus, and cerebral infarction, reported the incident via email to the facility administrator, describing it as verbal, emotional, and physical abuse, and also alleged sexual harassment by the CNA. The CNA admitted to removing her bra behind the curtain, stating it was due to feeling hot, and claimed the resident could not see her during the act. The facility's investigation confirmed that the CNA violated company policy regarding professional conduct and resident dignity. Facility policies reviewed emphasized the importance of treating residents with dignity, respect, and privacy, and outlined that inappropriate behavior, including suggestive gestures or unprofessional conduct, is not tolerated. The facility's work rules require employees to maintain acceptable standards of respect and professional conduct towards residents. The incident was determined to be a violation of these policies, as the CNA's actions did not uphold the resident's right to dignity and privacy.