F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Implement Timely Nutritional Interventions Leads to Severe Weight Loss

Vantage At Westfield LlcWestfield, Massachusetts Survey Completed on 01-07-2025

Summary

The facility failed to provide adequate nutritional care for a resident identified as being at nutritional risk, resulting in severe weight loss. The resident, who was admitted with conditions including dementia, type 2 diabetes, and dysphagia, experienced a significant weight loss of over 20 pounds within two weeks. Despite the physician assistant's recommendations for a nutrition consult and weekly weight monitoring, these interventions were not implemented in a timely manner. The resident's weight was not consistently monitored, and the dietary consult was delayed by approximately 2.5 months. The facility's policy required immediate notification of the dietician in cases of significant weight change, but this was not adhered to. The resident's meal intake was inaccurately recorded, with discrepancies noted between observed consumption and documented percentages. The resident's nutritional care plan included routine surveillance of weight and monitoring of meal intake, but these measures were not effectively executed, contributing to the resident's continued weight loss. Interviews with facility staff revealed a lack of follow-up on the physician assistant's recommendations and inadequate communication with the registered dietician. The unit manager acknowledged the failure to implement weekly weights and the delay in the dietary consult. The registered dietician confirmed that the dietary consult was not completed in response to the weight loss but rather as part of a routine assessment. The physician noted that weight variances were discussed in QAPI meetings, but there was no record of the resident's weight loss being addressed.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0692 citations
Failure to Follow Dietician Weight Monitoring and Feeding Recommendations
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Dietician Weight Monitoring and Feeding Recommendations: A resident with AD, aphasia, dysphagia, and protein-calorie malnutrition had a care plan and physician orders addressing nutrition and feeding support, but the facility did not complete the ordered weekly weights to establish a baseline after readmission. Records showed significant weight fluctuation, poor PO intake, pocketing of food and meds, and dependence on staff for feeding and fluids, while CNAs described the resident as weak, lethargic, and needing supervision, prompting, and redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Ordered Daily Weights
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with CHF, diabetes, COPD, and morbid obesity had a physician order for daily weights, but the record showed weights were documented only sporadically and most missed weights had no refusal documentation or provider notification. Staff interviews showed confusion about whether the order was active, and the DON stated the resident had a history of noncompliance with weights, fluid restrictions, medications, and treatments.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight Loss and Nutritional Needs
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident admitted with muscle wasting and atrophy had documented weight changes from 164 lbs to 178.6 lbs, then dropped to 156.6 lbs, triggering a Dietitian note for significant weight loss and a reweight request. The reweight was delayed, the resident was later documented at 153 lbs, and no further Dietitian follow-up or additional nutritional interventions were put in place after the weight loss was identified; staff also did not follow the facility’s weekly weight monitoring schedule for newly admitted residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Communicate Dietary Recommendation for IV Fluids
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with stroke-related deficits, CHF, hypothyroidism, gastritis, and a GI bleed was identified as being at risk for altered nutrition and fluid imbalance. After the resident became fatigued and labs showed elevated BUN, creatinine, and a low GFR, a DT documented a recommendation for the NP to review the resident for IV fluids. However, the recommendation was not shown to have been relayed to the provider, and the NP later stated she was not aware of it.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Nutritional Supplements on Meal Trays
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to provide ordered nutritional supplements to three cognitively impaired, dependent residents. Meal tickets and care plans called for items such as ice cream, yogurt, pudding, applesauce, and whole milk, but during a lunch observation one resident had no ice cream, another had no yogurt, and a third had no ice cream on the tray. Staff said the kitchen had stopped sending these items on trays and nursing was expected to get them from the pantry, but the pantry was often not stocked and the residents did not receive the ordered items.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Ordered Weekly Weights
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident at risk for weight changes did not have all ordered weekly weights documented. The care plan directed weights per MD orders, but the nurse failed to record one of the scheduled weekly weight checks, and the corporate nurse acknowledged that some ordered weights had been missed for some residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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