F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
E

Deficiency in Informed Consent for Psychotropic Medications

Sherman Oaks Health & RehabSherman Oaks, California Survey Completed on 03-14-2025

Summary

The report identifies a deficiency in the facility's process of obtaining informed consent for the use of psychotropic medications for several residents. Resident 48 was admitted with diagnoses including major depressive disorder and congestive heart failure. Despite having the capacity to understand and make decisions, the informed consent forms for trazodone hydrochloride and temazepam were incomplete, lacking signatures from both the resident or their representative and the prescribing physician. This oversight was acknowledged by the RN and DON, who confirmed that the consent process was not followed, potentially leaving the resident unaware of the risks and benefits of the medications. Similarly, Resident 8, who was diagnosed with unspecified mood disorder and dementia, did not have completed informed consent forms for divalproex sodium and sertraline. The resident's capacity to understand and make decisions was impaired, necessitating consent from a representative. However, the forms were blank, and the medications were administered without documented consent. The MDS Nurse and DON both recognized the failure to obtain informed consent, which could result in the administration of psychotropic medications without the family's knowledge or agreement. The report also highlights deficiencies in the informed consent process for Residents 96 and 89. Resident 96, with diagnoses of anxiety disorder and major depressive disorder, had incomplete informed consent forms for sertraline and alprazolam, lacking documentation of who consented to the medication use. Resident 89, diagnosed with major depressive disorder and dementia, did not have a new informed consent obtained when the dosage of quetiapine was increased. The DON confirmed that the facility's policy was not followed, denying residents their rights to informed care and potentially leading to the use of unnecessary psychotropic drugs.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0552 citations
Failure to Obtain Informed Consent Before Starting Duloxetine
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

Failure to Obtain Informed Consent Before Starting Duloxetine: The facility failed to obtain and document informed consent before starting Duloxetine for a resident with anxiety, depression, and chronic pain. The DON confirmed there was no informed consent for the medication, and the facility policy required informed consent before initiating psychotropic meds, including discussion of the target symptom, intended benefit, risks/side effects, and alternatives.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Psychotropic Medications
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

Failure to Obtain Informed Consent for Psychotropic Medications: Two residents receiving psychotropic medications, including antidepressants, antipsychotics, and mood stabilizers, did not have documented informed consent in their records before the medications were administered. One resident had diagnoses including depression, bipolar disorder, and schizophrenia, and the other had traumatic brain injury, schizoaffective disorder-bipolar type, major depressive disorder, and paraplegia. The DON could not provide consent documentation for one resident, and the other resident's record lacked consent explaining the risks and benefits of the medications. The NP stated the facility is responsible for obtaining medication consents when residents are admitted on psychotropics or when doses or medications change.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Inform Resident/Representative Before Diazepam Use
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

A resident with diabetes, dementia, and CHF was started on Diazepam for anxiety, but the clinical record lacked evidence that the resident and/or representative were informed in advance of the medication’s risks, benefits, and alternative treatments. The DON confirmed the missing documentation, and the facility policy required RN-obtained consent and notification of the resident’s representative regarding desired effects and potential side effects.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Psychotropic Medications
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

A resident with intact cognition and diagnoses including renal dialysis dependence, type 2 DM, and insomnia was prescribed clonazepam and temazepam, but the medical record lacked evidence of informed consent for either psychotropic medication. The DON was unable to locate signed consent, and stated that residents admitted on psychotropic meds needed a consent form signed on admission day.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Inform Residents of Nonpharmacological Options for Psychotropic Medications
E
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

The facility failed to document and offer nonpharmacological treatment options when obtaining consent for psychotropic medications for several residents. A resident with PTSD, anxiety, and depression; a resident with severe cognitive impairment and dementia; and two residents with dementia-related behaviors received antipsychotic, antianxiety, and/or antidepressant medications, and consent forms were completed, but the records did not show that alternate treatment interventions were presented. The DON confirmed the facility had no evidence that these options were provided with the psychotropic medication consents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Psychotropic Medications
D
F0552 F552: Ensure that residents are fully informed and understand their health status, care and treatments.
Short Summary

Failure to obtain informed consent for psychotropic medications: two residents were prescribed medications for mental health-related conditions, but the EMR did not show education or consent for all ordered drugs. One resident with intact cognition had orders for Depakote and gabapentin without documented education on risks, benefits, side effects, or alternatives. Another resident with severe cognitive impairment had consent for Celexa, but not for hydroxyzine or risperidone; the DON stated residents and/or families should know the risks and side effects before deciding to take the medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across California

Get a heads-up on the newest immediate-jeopardy (J–L) citations in California — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.