F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
B

Facility Exceeds Resident Room Capacity Limits

Green Acres Healthcare CenterRosemead, California Survey Completed on 02-07-2025

Summary

The facility failed to comply with regulations limiting the number of residents per room, as three rooms (Rooms 6, 15, and 26) each accommodated five residents, exceeding the maximum of four residents per room. This deficiency was identified through observation, interviews, and record reviews. The rooms in question had varying square footage, with Room 6 at 332.5 sq. ft, Room 15 at 441 sq. ft, and Room 26 at 496 sq. ft. Despite the facility's submission of a room waiver request, which claimed no adverse effects on residents' health, safety, or welfare, the setup did not align with the regulatory standards. Interviews with residents and staff revealed that the residents did not express concerns about the room space or sharing with others. Residents 67, 36, and 20, who were interviewed, all had intact cognitive skills and required varying levels of assistance with daily activities. They reported having enough room to perform their activities and did not mind sharing their rooms. Staff members, including a CNA and an LVN, also indicated that they had sufficient space to provide care and had not received complaints from residents regarding room space. However, the facility's arrangement still constituted a regulatory deficiency due to the number of residents per room exceeding the allowed limit.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0911 citations
Excess Resident Occupancy in Multiple Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excess Resident Occupancy in Multiple Rooms: Surveyors found 13 resident rooms configured for five residents each, with a shared bathroom and one exit door, exceeding the limit of no more than four residents per room. The rooms were divided by a floor-to-ceiling wall, with two beds on one side and three on the other, and privacy curtains around each bed. A Maintenance Supervisor confirmed the room layouts and measured resident space, while a resident, an LPN, and a CNA reported no issues with room space or maneuvering.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Overcrowded Resident Room
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Overcrowded Resident Room: A room contained six residents, with two beds in one section and four beds in another, while sharing a common entrance door and bathroom. Surveyors observed the room and later measured it at 581 square feet, and the ADM was informed of the finding.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excess Residents in Shared Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

A facility failed to ensure that three resident rooms held no more than 4 residents per room. During a tour, Rooms 3 and 4 each had six beds and Room 5 had five beds, all with curtains. A resident stated there were no problems with the number of residents in the room and that everyone comes and goes as they please. The facility’s waiver request letter stated that residents have chronic and persistent mental illnesses and are generally ambulatory, physically stable, and able to exit independently.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excessive Resident Occupancy in Multiple Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excessive Resident Occupancy in Multiple Rooms: The facility failed to keep four resident rooms within the required occupancy limit, with rooms identified as 12-bed, 7-bed, and 6-bed rooms housing more than four residents each. The ADM stated the facility had a waiver and wanted an additional waiver, while records confirmed the over-occupied rooms. Residents and CNA reported adequate space, and surveyors observed room for mobility devices and care activities, but the rooms still exceeded the standard limit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excessive Residents in Shared Bedrooms
F
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excessive Residents in Shared Bedrooms: The facility failed to ensure eight sampled bedrooms had no more than four residents each. Eight rooms in Building Two each had eight beds, although the report notes the room arrangements were based on residents’ care needs and comfort, with accessible wheelchairs and toilet facilities, reasonable privacy, adequate storage space, and sufficient room for residents and staff to provide care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excess Residents in a Shared Room
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excess Residents in a Shared Room: A room was found to have 6 beds in 543.98 sq ft, exceeding the 4-resident limit. The waiver request acknowledged the room did not meet the regulation, though observations showed adequate space, privacy curtains, working call lights, and furniture for each resident. An LVN and a resident both stated they had no concerns with the room size or ability to provide care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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