F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Maintain Resident's Nutritional Status

Friendly Village Nursing And Rehab CenterRhinelander, Wisconsin Survey Completed on 02-06-2025

Summary

The facility failed to ensure that a resident, identified as R5, maintained acceptable nutritional status. R5, who was at high risk for altered nutrition, did not receive the necessary assistance with eating, and weights were not obtained for over 60 days. Despite a significant weight loss of 11.17% over this period, the facility did not reassess R5's ability to feed herself or address the weight loss in her care plan. The facility's policy required weights to be retaken within 24 hours for verification if there was a weight change of 5 pounds or greater within 30 days, but this was not followed. R5 was admitted with multiple diagnoses, including osteoarthritis, type 2 diabetes, major depressive disorder, dysphagia, muscle wasting, and chronic pain. Her care plan indicated a need for adaptive equipment and assistance with meals, yet observations showed that R5 was often left without the necessary help to eat. On several occasions, surveyors observed R5's meals untouched, and staff did not provide the required assistance. Despite communication from the Registered Dietitian and therapy department indicating R5's need for more assistance, no new interventions were added to her care plan. Interviews with facility staff revealed a lack of documentation and follow-up on R5's weight loss and feeding needs. The Director of Nursing acknowledged the failure to track and document weights properly. Additionally, the Speech and Language Pathologist confirmed that therapy had not reevaluated R5 despite changes in her feeding status. This lack of action and communication contributed to the deficiency in maintaining R5's nutritional status.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Incorrect Enteral Hydration Rate
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with a feeding tube, severe cognitive impairment, quadriplegia, and persistent vegetative state did not receive enteral water at the ordered rate. Staff observed the pump set at 30 ml/hr even though the physician order was for 45 ml/hr for 22 hours with 2 hours of gut rest. An LVN confirmed the incorrect rate and stated he was not aware of any order change, while the DON and ADM stated nurses were responsible for checking orders and pump rates.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Nutritional Supplement
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Provide Ordered Nutritional Supplement: A resident at risk for malnutrition did not receive a physician-ordered frozen nutritional treat with lunch and dinner. Observations showed the meal trays contained food and drinks but no supplement, and the resident stated she was not getting any frozen nutrition treat. Staff interviews revealed the order was not communicated to the kitchen program and was not appearing on the meal ticket; the kitchen manager said changes depended on nursing communication, and the DON said the CDM typically ensured items were on the tray.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Address Significant Weight Loss and Poor Intake
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with DM, weakness, and right-sided hemiplegia after a stroke had a 20% body weight loss and appeared gaunt and thin. Meal intake was under 50% on many days, but there was no documentation that meal replacement was offered, the Kardex lacked that intervention, and the IDT care conference did not result in any documented weight-loss strategies or feeding tube plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Weekly Weights for Resident With Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Missed Weekly Weights for Resident With Significant Weight Loss: A resident with tube feeding, poor PO intake, dysphagia, and a history of significant weight loss had a physician order for weekly weights due to weight change, but multiple weekly weights were not recorded. The RD noted the resident had lost weight when TF was reduced and that family snacks may have contributed to weight gain, while the dietary note documented ongoing supplements, bolus Jevity 1.5, and a 6-month unplanned weight loss of 25.6 lbs.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Fluid restriction orders were not implemented or documented for two residents
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Fluid restriction orders were not implemented or documented correctly for two residents. One resident with DM and ESRD had conflicting MAR and nursing documentation for a 1500 mL fluid restriction, with no clear total amount and inconsistent amounts from dietary vs nursing. Another resident with DM, dysphagia, and HTN had hospital discharge orders for a 1.6 L/day fluid restriction, but the EHR care plan and diet orders did not include it, and staff said it should have been implemented or clarified on admit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to monitor weight loss and nutrition status
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to maintain nutrition status for two residents. One resident with CHF, COPD, hepatitis C, and cognitive impairment reported hunger and said he was supposed to receive large portions, but no large-portion order was in place and his significant weight loss was not identified or verified until later. Another resident with ESRD, CHF, malnutrition, and hemodialysis had a daily weight order for fluid overload, yet multiple weights were not obtained or documented, and the resident was not on the dietician follow-up list.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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