F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Monitor and Document Resident's Weight Changes

West Newton HealthcareWest Newton, Massachusetts Survey Completed on 01-10-2025

Summary

The facility failed to maintain acceptable parameters of nutritional status for a resident with end-stage renal disease who was dependent on dialysis. The resident was admitted in November 2024 and had a care plan indicating they were underweight with a low BMI. The facility's policy required weekly weight checks for new admissions, but the resident's medical record showed only one weight recorded on 11/20/24, with no further weights documented. The resident's dialysis communication book showed significant weight fluctuations, but these were not reviewed or evaluated by the facility staff. The facility's failure to obtain and document weights as ordered led to a lack of identification and response to significant weight changes. The resident's dialysis communication book indicated a 32.09% weight gain over 19 days and a 20.29% weight loss over 8 days, but these changes were not addressed. The December 2024 Medication Administration Record (MAR) failed to show a weight obtained on 12/24/24, and although a weight was signed as obtained on 12/31/24, it was not documented in the medical record. Additionally, the resident refused to be weighed on 1/7/24, and no follow-up weight was obtained. Interviews with facility staff revealed a lack of communication and documentation regarding the resident's weight management. The dietitian was unaware of the resident's refusal to be weighed and had not reviewed the dialysis communication book. Nurse #7 was unsure of the process for handling weight refusals and did not enter dialysis weights into the electronic medical record. The Director of Clinical Operations stated that post-dialysis weights should be evaluated and entered into the medical record, but this was not done for the resident. The dietitian later acknowledged that the significant weight change noted on 12/9/24 should have been evaluated and addressed, but it was not.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Incorrect Enteral Hydration Rate
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with a feeding tube, severe cognitive impairment, quadriplegia, and persistent vegetative state did not receive enteral water at the ordered rate. Staff observed the pump set at 30 ml/hr even though the physician order was for 45 ml/hr for 22 hours with 2 hours of gut rest. An LVN confirmed the incorrect rate and stated he was not aware of any order change, while the DON and ADM stated nurses were responsible for checking orders and pump rates.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Nutritional Supplement
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Provide Ordered Nutritional Supplement: A resident at risk for malnutrition did not receive a physician-ordered frozen nutritional treat with lunch and dinner. Observations showed the meal trays contained food and drinks but no supplement, and the resident stated she was not getting any frozen nutrition treat. Staff interviews revealed the order was not communicated to the kitchen program and was not appearing on the meal ticket; the kitchen manager said changes depended on nursing communication, and the DON said the CDM typically ensured items were on the tray.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Address Significant Weight Loss and Poor Intake
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with DM, weakness, and right-sided hemiplegia after a stroke had a 20% body weight loss and appeared gaunt and thin. Meal intake was under 50% on many days, but there was no documentation that meal replacement was offered, the Kardex lacked that intervention, and the IDT care conference did not result in any documented weight-loss strategies or feeding tube plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Weekly Weights for Resident With Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Missed Weekly Weights for Resident With Significant Weight Loss: A resident with tube feeding, poor PO intake, dysphagia, and a history of significant weight loss had a physician order for weekly weights due to weight change, but multiple weekly weights were not recorded. The RD noted the resident had lost weight when TF was reduced and that family snacks may have contributed to weight gain, while the dietary note documented ongoing supplements, bolus Jevity 1.5, and a 6-month unplanned weight loss of 25.6 lbs.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Fluid restriction orders were not implemented or documented for two residents
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Fluid restriction orders were not implemented or documented correctly for two residents. One resident with DM and ESRD had conflicting MAR and nursing documentation for a 1500 mL fluid restriction, with no clear total amount and inconsistent amounts from dietary vs nursing. Another resident with DM, dysphagia, and HTN had hospital discharge orders for a 1.6 L/day fluid restriction, but the EHR care plan and diet orders did not include it, and staff said it should have been implemented or clarified on admit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to monitor weight loss and nutrition status
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to maintain nutrition status for two residents. One resident with CHF, COPD, hepatitis C, and cognitive impairment reported hunger and said he was supposed to receive large portions, but no large-portion order was in place and his significant weight loss was not identified or verified until later. Another resident with ESRD, CHF, malnutrition, and hemodialysis had a daily weight order for fluid overload, yet multiple weights were not obtained or documented, and the resident was not on the dietician follow-up list.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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