F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Monitor and Document Resident's Weight Changes

West Newton HealthcareWest Newton, Massachusetts Survey Completed on 01-10-2025

Summary

The facility failed to maintain acceptable parameters of nutritional status for a resident with end-stage renal disease who was dependent on dialysis. The resident was admitted in November 2024 and had a care plan indicating they were underweight with a low BMI. The facility's policy required weekly weight checks for new admissions, but the resident's medical record showed only one weight recorded on 11/20/24, with no further weights documented. The resident's dialysis communication book showed significant weight fluctuations, but these were not reviewed or evaluated by the facility staff. The facility's failure to obtain and document weights as ordered led to a lack of identification and response to significant weight changes. The resident's dialysis communication book indicated a 32.09% weight gain over 19 days and a 20.29% weight loss over 8 days, but these changes were not addressed. The December 2024 Medication Administration Record (MAR) failed to show a weight obtained on 12/24/24, and although a weight was signed as obtained on 12/31/24, it was not documented in the medical record. Additionally, the resident refused to be weighed on 1/7/24, and no follow-up weight was obtained. Interviews with facility staff revealed a lack of communication and documentation regarding the resident's weight management. The dietitian was unaware of the resident's refusal to be weighed and had not reviewed the dialysis communication book. Nurse #7 was unsure of the process for handling weight refusals and did not enter dialysis weights into the electronic medical record. The Director of Clinical Operations stated that post-dialysis weights should be evaluated and entered into the medical record, but this was not done for the resident. The dietitian later acknowledged that the significant weight change noted on 12/9/24 should have been evaluated and addressed, but it was not.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Failure to Follow Dietician Weight Monitoring and Feeding Recommendations
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Dietician Weight Monitoring and Feeding Recommendations: A resident with AD, aphasia, dysphagia, and protein-calorie malnutrition had a care plan and physician orders addressing nutrition and feeding support, but the facility did not complete the ordered weekly weights to establish a baseline after readmission. Records showed significant weight fluctuation, poor PO intake, pocketing of food and meds, and dependence on staff for feeding and fluids, while CNAs described the resident as weak, lethargic, and needing supervision, prompting, and redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Ordered Daily Weights
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with CHF, diabetes, COPD, and morbid obesity had a physician order for daily weights, but the record showed weights were documented only sporadically and most missed weights had no refusal documentation or provider notification. Staff interviews showed confusion about whether the order was active, and the DON stated the resident had a history of noncompliance with weights, fluid restrictions, medications, and treatments.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight Loss and Nutritional Needs
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident admitted with muscle wasting and atrophy had documented weight changes from 164 lbs to 178.6 lbs, then dropped to 156.6 lbs, triggering a Dietitian note for significant weight loss and a reweight request. The reweight was delayed, the resident was later documented at 153 lbs, and no further Dietitian follow-up or additional nutritional interventions were put in place after the weight loss was identified; staff also did not follow the facility’s weekly weight monitoring schedule for newly admitted residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Communicate Dietary Recommendation for IV Fluids
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with stroke-related deficits, CHF, hypothyroidism, gastritis, and a GI bleed was identified as being at risk for altered nutrition and fluid imbalance. After the resident became fatigued and labs showed elevated BUN, creatinine, and a low GFR, a DT documented a recommendation for the NP to review the resident for IV fluids. However, the recommendation was not shown to have been relayed to the provider, and the NP later stated she was not aware of it.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Nutritional Supplements on Meal Trays
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to provide ordered nutritional supplements to three cognitively impaired, dependent residents. Meal tickets and care plans called for items such as ice cream, yogurt, pudding, applesauce, and whole milk, but during a lunch observation one resident had no ice cream, another had no yogurt, and a third had no ice cream on the tray. Staff said the kitchen had stopped sending these items on trays and nursing was expected to get them from the pantry, but the pantry was often not stocked and the residents did not receive the ordered items.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Ordered Weekly Weights
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident at risk for weight changes did not have all ordered weekly weights documented. The care plan directed weights per MD orders, but the nurse failed to record one of the scheduled weekly weight checks, and the corporate nurse acknowledged that some ordered weights had been missed for some residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Massachusetts

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Massachusetts — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.