Failure to Provide Routine Dental Services to a Medicaid Resident
Penalty
Summary
The facility failed to provide routine annual dental services to a resident whose payor source was Medicaid. The resident, identified as Resident 88, was admitted to the facility on an unspecified date, and there was no documented evidence that dental services had been offered to them in the past year. This deficiency was confirmed during an interview with the Clinical Operations Executive on January 23, 2025, who acknowledged that the facility had not offered the required dental services to Resident 88. The survey concluded on January 24, 2025, without any record of dental services being provided to the resident.
Plan Of Correction
1. Resident 88 was referred to in-house dental services. 2. All residents have the potential to be affected by deficient practice. Director of Nursing will audit all residents to identify any resident who may not have had dental services. 3. Social Services will be educated regarding the Dental Services Policy and Procedures. 4. All residents are offered dental services upon admission. All residents without dental services in the previous 12 months will be offered dental services. All residents will be scheduled for dental services per policy and procedure. Social Services or designee will audit Dental services monthly until substantial compliance is achieved. All results will be submitted and reviewed in QAPI.