F0914 F914: Provide bedrooms that don't allow residents to see each other when privacy is needed.
B

Privacy Curtain Deficiencies in Semi-Private Rooms

Orchard Valley Health And RehabilitationHendersonville, North Carolina Survey Completed on 12-06-2024

Summary

The facility failed to provide adequate privacy for residents in two semi-private rooms, as observed during a survey. In room [ROOM NUMBER]-A, there was no ceiling mounting track for a privacy curtain, preventing the installation of a curtain around bed 207-A. This issue was confirmed by a nurse aide and the Maintenance Manager, who both acknowledged the absence of the necessary track. The resident in this room expressed a desire for a privacy curtain to block hallway light, indicating the importance of this feature for their comfort. In room [ROOM NUMBER], the privacy curtain for bed 304-A did not fully extend due to a malfunction in the mounting track. The curtain got stuck where the track curved, a problem that had been reported by the resident to nursing staff and maintenance. The Maintenance Manager identified that the wheels in the track were installed incorrectly, causing the curtain to get stuck. The Administrator later acknowledged issues with staff communication and reporting of environmental problems, which contributed to the oversight of these deficiencies.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0914 citations
Failure to Provide Full Visual Privacy in Dual-Occupancy Rooms
E
F0914 F914: Provide bedrooms that don't allow residents to see each other when privacy is needed.
Short Summary

Surveyors found that all reviewed dual-occupancy rooms used a single ceiling-to-floor curtain that divided the room but did not extend around each bed or fully cover the area near the door, resulting in a lack of full visual privacy for residents. The DON acknowledged being unaware that the curtains did not provide full visual privacy and noted that residents could be exposed during care if the door was not closed. The Administrator also recognized the possibility of resident exposure during care and reported that the facility had no policy addressing full visual privacy curtains.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Visual Privacy in Dual-Occupancy Rooms
E
F0914 F914: Provide bedrooms that don't allow residents to see each other when privacy is needed.
Short Summary

Surveyors found that several dual-occupancy rooms lacked full visual privacy because the ceiling-to-floor divider curtains stopped short of the walls and side curtains left large gaps, preventing complete enclosure of each bed. An interview with the Administrator confirmed awareness that this could result in resident exposure during care and revealed there was no facility policy addressing full visual privacy curtains.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Full Visual Privacy in Dual-Occupancy Rooms
E
F0914 F914: Provide bedrooms that don't allow residents to see each other when privacy is needed.
Short Summary

Surveyors identified that three dual-occupancy rooms lacked full visual privacy because the central ceiling-to-floor curtains stopped short of the wall and the side curtains for each bed left significant gaps, preventing complete separation between roommates. An interview with the Administrator confirmed that rooms without full visual privacy curtains could not provide privacy when requested and that there was no existing policy addressing privacy curtains.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Resident Bed Privacy Curtain in Multi-Occupancy Room
D
F0914 F914: Provide bedrooms that don't allow residents to see each other when privacy is needed.
Short Summary

A resident in a fully occupied four-bed room was observed without a ceiling-suspended privacy curtain around the bed after the curtain and track had fallen months earlier and were never replaced. The resident reported having no privacy and being unable to change clothes at the bedside. The Administrator stated that all residents should have privacy and window curtains for privacy and a homelike environment, while the Housekeeping Supervisor reported that housekeeping is responsible for replacing privacy curtains. Facility policies and job descriptions assign responsibility for maintaining a safe, comfortable, and homelike environment, including ensuring privacy curtains are present and in good condition.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Functional Privacy Curtains in Shared Rooms
D
F0914 F914: Provide bedrooms that don't allow residents to see each other when privacy is needed.
Short Summary

The facility failed to maintain functional ceiling-suspended privacy curtains in two shared rooms, resulting in inadequate visual privacy for two residents who required assistance with ADLs. One resident, with mental health and physical impairments and partial/moderate ADL dependence, had a curtain that was too short and did not close completely, allowing others to see the resident during care, as reported by a CNA. Another resident, with muscle weakness, hypertension, impaired decision-making capacity, and total ADL dependence, had a shortened curtain with tangled strings that did not provide sufficient privacy, as reported by an LVN. These conditions did not comply with the facility’s written policy requiring resident bedrooms to be equipped to assure full visual privacy with ceiling-suspended curtains around each bed in non-private rooms.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Privacy Curtains for Multiple Residents
D
F0914 F914: Provide bedrooms that don't allow residents to see each other when privacy is needed.
Short Summary

Surveyors found that several rooms housing eight residents lacked privacy curtains, preventing full visual privacy. During a tour of one floor with the LNHA, rooms 511A, 514A, 517A, and 519A were observed without privacy curtains despite being occupied by residents transferred from another facility. When questioned, the LNHA reported that maintenance staff had forgotten to install the curtains. The facility’s Residents Rights policy states that staff must treat residents with dignity and that residents are guaranteed rights to privacy and confidentiality under applicable regulations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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