F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F

Environmental Deficiencies in Facility

Niles Care Center, LlcNiles, Michigan Survey Completed on 12-05-2024

Summary

The facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents, staff, and the public, as evidenced by multiple observations during a survey. In the nourishment room, a large hole under the sink exposed the back wall, presenting a potential entry point for pests, along with moisture damage and a black staining-like substance. An empty resident room was found with a large brown splash stain and bubbling walls, indicating possible water damage. The 200 hall bath had towels and washcloths improperly stored, and a shower chair with dried brown stains. The 200 Hall Soiled Utility room had brown-tinted water from the faucet, a slow leak, and a musty odor from moisture-damaged cabinetry. The 300 Hall Soiled Utility room had a leaking valve, incomplete flushing of the hopper, and a non-operational sink with a disconnected wastewater line and a large hole in the cabinetry. Further deficiencies were noted in the 200 hall janitor's closet, where a chemical pre-dispense system was improperly set up, risking damage to the faucet's vacuum breaker. The boiler room had one non-operational water heater, though the maintenance staff believed they could meet hot water demand. The 500 hall bath had missing floor tiles, debris under shower beds, and an unused tub with dirt and debris. The lobby area had significant drywall damage, and the dining room had bubbled wallpaper, rusted floor vents, and built-up debris around door frames. These conditions collectively increased the potential for contamination and decreased resident satisfaction with their living environment.

Penalty

51 days payment denial
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0921 citations
Unsanitary Hair Salon and Open Kitchen Drain
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

An open floor drain near the dish machine was observed without a grate, and the FSM confirmed it had no grate and was unsure how long it had been open. In the Hair Salon, the sink drain filter had a glob of hair, and 3 brushes plus a box of hair curlers had hair on them; the AD and HS both confirmed the unsanitary conditions, and the HS stated she might have forgotten to clean the salon after the beautician visit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Dirty resident room and unclean memory care dining room
E
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident room was observed in disrepair with unpainted wall areas, black marks, discoloration, ceiling staining, and scuffed, missing paint on the door frame, and the same conditions remained on follow-up. The memory care dining room floor also had food crumbs and debris under multiple tables; an LPN said it appeared not to have been cleaned after the prior night's meal, and the administrator confirmed the food was still present.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Leaking and Loose Faucets in Facility Sinks
F
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Leaking and Loose Faucets in Facility Sinks: During a facility tour, a beauty shop style sink was observed leaking where the faucet connected to the sink, and maintenance staff stated they were not aware it needed repair. A sink in the soiled linens room on D/F Hall was also observed with a loose swivel faucet that leaked when turned on, and maintenance staff confirmed the observation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Sharps Containers Left Full and Unusable
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Sharps containers on a locked dementia unit were observed full to the point that they could not be opened, including one in a shower room with three uncapped used disposable razors sitting on top of it and another on a medication cart. The DON and an LPN confirmed the containers were unusable, and the LPN noted two residents on the unit required routine blood glucose monitoring with lancets that would need disposal in a sharps container.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Room Walls Found Moist, Stained, and Damaged
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Resident room walls were observed with moisture, black/gray staining resembling mildew or mold-like substance, bubbling paint, cracks, gouges, and dirty vents in multiple rooms, including B-2, B-4, B-6, B-8, B-10, and B-12. The Tel's record review showed no reports about the wall conditions for the past 6 months, and the ADM stated the moisture had been present for a while and had not previously been brought to the ADM and Maintenance Director's attention.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Broken Bedside Table Within Resident Reach
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident with moderate cognitive impairment and anticoagulant use had a bedside table within reach that was observed to be broken, with an unfinished edge, exposed particle board, splinters, and wood chips on the tabletop. A CNA confirmed the table was in poor repair and accessible to the resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Michigan

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Michigan — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙