F0760 F760: Ensure that residents are free from significant medication errors.
D

Significant Medication Error with Vitamin K Administration

Charlene Manor Extended Care FacilityGreenfield, Massachusetts Survey Completed on 11-06-2024

Summary

The facility failed to ensure that a resident was free from significant medication errors when a dose of Vitamin K was administered without a physician's order, resulting in sub-therapeutic laboratory levels. The resident, who had a history of atrial fibrillation, hypertension, a cardiac pacemaker, and a prosthetic heart valve, was at risk for bleeding due to anticoagulant therapy. The resident's INR levels were critically high, prompting a physician's order to hold Coumadin and administer a one-time dose of Vitamin K. However, the order was incorrectly entered into the electronic medical record without a stop date, leading to the resident receiving multiple doses of Vitamin K. This error was identified during a review of the medication administration record, which showed that Vitamin K was administered on two consecutive days instead of just once. The resident's representative expressed concerns about the management of the resident's Coumadin therapy and the facility's tracking of INR levels. Interviews with the unit manager confirmed that the resident received two doses of Vitamin K instead of one, which was considered a significant medication error. The unit manager acknowledged that the nurse entered the order incorrectly, resulting in the continued administration of Vitamin K. The resident's representative was worried about the potential harm to the resident due to the medication error and had difficulty obtaining information from the nursing staff about the resident's INR levels and Coumadin doses.

Penalty

Inspection fine: $52,192
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0760 citations
Failure to Follow Warfarin Orders
E
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

Failure to follow warfarin orders led to significant med errors for a cognitively intact resident with a mechanical heart valve and hx of cerebral infarction. MAR review showed missed doses in one month and incorrect dosing and omissions in another, and the DON confirmed the orders were not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Antiseizure Medication Order Led to Seizure Event
J
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A resident with a seizure disorder did not receive the ordered bedtime phenytoin dose after admission because the order was not entered into the system, and the MARs reflected only the once-daily dose. The resident later had a seizure and was transferred to the hospital, where records documented status epilepticus, a subtherapeutic phenytoin level, and active infection. Interviews confirmed the missed order and that the resident had been receiving only one daily dose.

Inspection fine: $23,520
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Significant medication errors with missed ordered medications and delayed insulin coverage
D
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

Two residents experienced significant medication errors. One resident with COPD and other chronic conditions did not receive ordered Lasix or a daily nasal spray during observed med pass, and the RN signed the meds as given despite omitting them. Another resident with diabetes did not receive ordered blood sugar checks and Humalog insulin on time; an LPN was hours late with the lunch check and dose, then tried to return close to dinner for another check, which the resident refused. The facility policy required meds to be given safely and within the prescribed time frames.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Morning Medications and Insulin Pass
G
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A facility medication pass failed when multiple residents on one hall did not receive ordered morning meds, including insulin, pain meds, seizure meds, anticoagulants, and BP meds. MARs lacked documentation of administration, some required blood glucose, BP, pulse, or weight checks were not completed, and residents reported pain, weakness, and concern about missed meds. The DON acknowledged the coverage issue and stated the missed 8 a.m. meds were significant medication errors.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Significant morphine dosing error with respiratory depression
G
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A resident received 2.5 mL of Morphine Sulfate PO instead of the ordered 0.25 mL dose after a CNA/MA medication error. The resident then developed decreased O2 levels, lethargy, respiratory distress, and apnea, and required Narcan. The EMR lacked documentation of post-error assessments, call times to hospice or Ecare, an incident report, and a documented physician order for the Narcan given by hospice.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Undiluted Zoloft Oral Solution Administered
D
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A resident with a BIMS score of 13 received oral sertraline solution without being diluted as required by the manufacturer. The MAR showed the medication was given, but the package instructions stated it must be mixed with 4 oz of approved liquid before use. After the dose, the resident complained of a burning tongue and sore throat, and staff and the NP confirmed the medication error.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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