F0880 F880: Provide and implement an infection prevention and control program.
E

Infection Control Program Deficiencies and Unreported Legionella

Norwalk Care CenterNorwalk, Connecticut Survey Completed on 10-09-2024

Summary

The facility failed to ensure that its infection prevention and control program policies and procedures were reviewed annually. The Infection Control Program Policies and Procedure manual was last reviewed and approved in July 2023, but there was no documentation of a review for 2024. The newly hired Infection Preventionist Nurse, who started in July 2024, was unable to locate the signature page for the 2024 review. The Director of Nursing Services also confirmed the lack of documentation for the 2024 review. The facility did not complete monthly infection surveillance reports and analysis of infection trends from April 2022 through September 2024. The Infection Preventionist Nurse, responsible for these reports, had only started in July 2024 and was unable to provide documentation of the reports. The facility's policy requires monthly surveillance forms to be maintained and a monthly report compiled to identify areas of high infection incidence. Additionally, quarterly infection statistical reports were not completed for several specified periods, and the Infection Preventionist Nurse was unable to locate these reports. The facility also failed to report positive Legionella water sampling test results to the State Agency. Several water samples collected between March 2023 and March 2024 tested positive for Legionella, but the facility did not report these results. The Director of Maintenance and the Administrator were unaware of the requirement to notify the State Agency, and the facility's consultant had incorrectly informed them that reporting was not necessary. The facility's policy requires reporting any positive Legionella testing results to the Connecticut Department of Public Health.

Penalty

Inspection fine: $38,422
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0880 citations
Failure to Follow EBP and Hand Hygiene During Incontinence Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to Follow EBP and Hand Hygiene During Incontinence Care: A resident with a catheter, hospice care, heart failure, and a lumbar compression fracture had a care plan for EBP requiring gown and gloves for high-contact care. During incontinence care, a CNA provided care without a gown, touched the bed linens, curtain, and gown with a uniform, and handled stool-soiled items without changing gloves or performing hand hygiene. A second CNA assisted with turning and wiping stool but changed gloves without hand hygiene; an RN later stated the PPE and hand hygiene used were not appropriate.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control and Enhanced Barrier Precautions Not Used During Wound Care
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Infection Control and EBP Not Used During Wound Care Three residents with open wounds received wound care from RNs without PPE, and there was no PPE or precaution signage outside their rooms. The nurses and leadership stated the residents were not on EBP because the wounds were not infected or were considered simple dressings, even though the facility policy required gown and glove use for wound care involving any skin opening requiring a dressing and identified complex/infected wounds as EBP indications.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow EBP During Urinary Catheter Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to follow EBP during urinary catheter care: an LPN provided catheter care to a resident without wearing the required PPE gown, despite an EBP sign posted on the room door and gowns being available at the entrance. The nurse stated he wore a gown for contact precautions but not for EBP and was unaware a gown was required for catheter care; the IP, DON, and Administrator all stated a gown was expected for this high-contact activity.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete TB Testing on Admission
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident admitted for skilled nursing services did not have documented TB testing completed on admission. A T-spot was later drawn, but there was no record that the specimen was sent to the lab or that results were obtained. The DON stated the facility missed the resident during TB audit checks and that the sample was not processed because the lab form was not sent with it, despite the facility policy requiring TB screening and testing within 72 hours of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses With PEG Medication Administration and Oxygen Tubing Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

The facility failed to maintain infection control for two residents. An RN did not sanitize hands between glove changes while administering medication via a resident’s PEG tube, despite the resident being on EBP and having a care plan for tube feeding and meds via PEG. In another instance, a resident with respiratory failure had oxygen tubing left unbagged when not in use, even though staff stated it should be bagged to prevent contamination.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE in Contact Isolation Room
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with klebsiella, a UTI, MDR organism status, an indwelling urinary catheter, and IV access was on contact precautions with signage at the door requiring hand hygiene, gown, and gloves before entry. A CNA entered the room and answered the call light without PPE, and later stated she only used PPE for catheter care. The charge nurse and DON stated staff were expected to wear PPE whenever entering the contact isolation room.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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