Facility Fails to Provide Designated Dining Room for Residents
Summary
The facility failed to provide a designated dining room for residents, as required by federal regulations, the approved floor plan, and facility policy. This deficiency was identified during a survey conducted by surveyors who met with the Licensed Nursing Home Administrator (LNHA) and the Director of Nursing (DON). The LNHA admitted that since her tenure began, there had been no physical dining area, resulting in the absence of communal dining services for the 126 residents. Instead, the facility offered room tray services. The surveyors noted that the facility was approved for communal dining on the first floor, according to the submitted floor plan, but this service was not being provided. Further investigation revealed that during a resident council meeting, four residents expressed a desire for communal dining, which was not being offered. The facility's Accommodation of Needs Policy, updated in April 2024, stated that residents' individual needs and preferences should be accommodated, including their dining preferences. However, the facility failed to adhere to this policy by not providing a communal dining option. The survey team communicated these concerns to the facility management, but no additional information was provided during the exit conference.
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