Deficiency in Mattress and Furniture Provision
Summary
The facility failed to provide a comfortable mattress and functional furniture for a resident, leading to a deficiency in care. The resident, who had intact cognition and was able to communicate her needs, reported discomfort due to an under-inflated mattress. Despite her complaints, the facility staff did not address the issue promptly. The mattress was described as having no air in the middle section, causing the resident to lie on the springs, which was painful. The Director of Nursing and other staff members acknowledged the problem but did not take immediate action to resolve it. Additionally, the resident's room was missing a drawer from the built-in shelving unit, which left her clothing exposed. The resident mentioned that the drawer had been taken for someone else and had been missing for a long time. This lack of functional furniture contributed to the deficiency in providing adequate living conditions for the resident. The mattress manufacturer confirmed that the mattress was delivered to the facility but was not properly inflated, as it required periodic adjustments. The facility staff, including the Maintenance Director, were unaware of how to operate the mattress, leading to its improper use. The manufacturer's instructions emphasized the importance of checking the mattress daily for proper inflation, which was not adhered to by the facility, resulting in the resident's discomfort and the deficiency noted by the surveyors.
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