F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
D

Failure to Develop Baseline Care Plans Within 48 Hours of Admission

Reservoir Center For Health & Rehabilitation, TheMarlborough, Massachusetts Survey Completed on 10-15-2024

Summary

The facility failed to ensure that baseline care plans were developed and implemented within 48 hours of admission for two residents. Resident #1, admitted in September 2024, had multiple complex medical conditions including End Stage Renal Disease requiring hemodialysis, a history of heart transplant, chronic anemia, diabetes mellitus, and multiple pressure injuries. Despite these significant health issues, there was no documentation of baseline or comprehensive care plans addressing these needs within the required timeframe. Similarly, Resident #2, admitted in October 2024, had conditions such as urinary tract infection, acute on chronic respiratory distress, COPD, malnutrition, and urinary retention with an indwelling catheter. Again, there was no evidence of care plans developed within 48 hours to address these immediate care needs. Interviews with facility staff revealed a lack of clarity and responsibility regarding the development of baseline care plans. The Evening Supervisor admitted to only addressing fall risk and activities of daily living in care plans upon admission, while the Assistant Director of Nurses indicated that the Unit Manager is typically responsible for developing these plans. The Director of Nurses confirmed that it is the nurses' responsibility to initiate and complete baseline care plans, with management conducting chart audits to ensure compliance. Despite these expectations, the facility did not meet its policy requirements, resulting in the deficiency.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0655 citations
Baseline Care Plan Missing PICC Line and Contact Isolation Needs
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted after hospitalization for a MDR UTI was receiving IV meropenem through a PICC line and required contact isolation precautions and an indwelling catheter. Although the admission report and nurse-to-nurse handoff documented these needs, the baseline care plan did not include the PICC line or isolation precautions among the resident’s immediate care needs. Staff interviews confirmed the resident arrived with these treatments and precautions in place, and the DON stated the expectation was for a baseline care plan to be developed and implemented within 24 hours of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Baseline Care Plan Within Required Timeframe
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted with schizoaffective disorder, HIV, bipolar disorder, and insomnia did not have a baseline care plan developed within the required 48 hours. The Unit Manager confirmed she was responsible for completing and tracking baseline care plans, and verified the resident’s plan was not completed on time.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Baseline Care Plan Not Completed for Bed Mobility and Transfers
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted with traumatic subdural hemorrhage, T5-6 vertebral fractures, and respiratory failure did not have a baseline care plan with instructions for positioning, bed mobility, or transfers within 48 hours of admission. The EHR and bedside Kardex lacked guidance for nursing staff, and observations showed the resident slouching in bed and later with feet touching the lower bed frame. An LPN and the DON both stated the care plan did not meet expectations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Baseline Care Plan Summary
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted with asthma, hypothyroidism, and HTN did not have evidence in the record that a written summary of the baseline care plan and order summary was provided to the resident and/or representative. The NHA confirmed the missing documentation during interview.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Include EBP for PEG Tube in Care Plan
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident with hemiplegia, severe cognitive impairment, a feeding tube, and surgical wounds was ordered EBP for a PEG tube, but the care plan did not include the EBP need or related interventions. The DON confirmed the omission and stated that the care plan is meant to communicate interventions for resident safety, protection, and care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Develop Baseline Care Plans Within 48 Hours
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

Failure to Develop Baseline Care Plans Within 48 Hours: The facility did not open baseline care plans within the required timeframe for three residents reviewed for abuse and falls. One resident’s abuse care plan was started well after admission and the baseline plan did not include abuse. Another resident’s abuse/neglect plan was started after an abuse allegation, and a third resident with a high fall risk score had no baseline fall care plan despite a fall and an abuse allegation after admission. The Care Plan Coordinator confirmed the baseline plans were not in place as required.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Massachusetts

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Massachusetts — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙