F0880 F880: Provide and implement an infection prevention and control program.
D

Infection Control Deficiencies in Oxygen and Catheter Management

Knollwood Nursing CenterWorcester, Massachusetts Survey Completed on 08-27-2024

Summary

The facility failed to maintain proper infection control measures for two residents, leading to potential risks of contamination and infection. For one resident, the staff did not appropriately store the oxygen tubing and nasal cannula when not in use, nor did they change the oxygen tubing weekly as ordered by the physician. The resident, who was cognitively intact and required oxygen therapy due to conditions such as Acute Respiratory Failure and Chronic Obstructive Pulmonary Disease, was observed with oxygen tubing that had not been changed according to the schedule and was improperly stored, hanging between a wall and a dresser. Another resident, who had an indwelling urinary catheter due to urine retention and was being treated for a urinary tract infection, was observed with the urinary catheter drainage bag in contact with the floor. The facility's policy required that catheter tubing and drainage bags be kept off the floor to prevent infection. However, the surveyor observed the drainage bag in direct contact with the floor in the dining room and under the resident's bed, indicating a failure to adhere to infection control protocols. Interviews with nursing staff confirmed the deficiencies, acknowledging that the oxygen tubing should have been changed weekly and stored in a plastic bag, and that urinary catheter drainage bags should not contact the floor. These lapses in infection control measures were identified during the survey, highlighting the facility's failure to follow its own policies and physician orders, thereby placing residents at risk for infection.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0880 citations
Failure to Use EBP, Perform Hand Hygiene, and Maintain Sanitary Laundry Practices
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with an indwelling Foley catheter had EBP identified in the care plan, but staff did not consistently wear gowns during close contact care, including vital signs, medication administration, hygiene-related contact, and topical treatment. In addition, a TMA administered medications to three residents without sanitizing hands between residents or before handling medications, despite policy and DON expectations requiring hand hygiene. Laundry practices were also inconsistent with sanitary handling, as staff sorted soiled laundry without gowns and gloves being available in the room and reported using only gloves for most dirty laundry tasks.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Lapses During Insulin Administration
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LVN failed to follow hand hygiene and insulin pen preparation practices during a medication pass for a resident with diabetes. After washing his hands, he turned off the faucet with his bare hand, then administered insulin without cleaning the insulin pen’s rubber seal with alcohol first. The DON stated both actions were a break in infection control, and the facility policy required proper hand hygiene and noted that gloves do not replace hand hygiene.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Perform Hand Hygiene During Wound Care
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

Failure to perform hand hygiene during wound care was identified for a resident with a stage 4 coccyx pressure ulcer, diabetes, CAD, and HTN. An RN and the ADON provided perineal and wound care, but the RN repeatedly changed gloves without sanitizing hands and did not sanitize hands or change gloves before removing soiled packing and applying new wound packing and a dressing. The DON stated staff were expected to sanitize hands every time gloves were removed, and facility policy required hand hygiene after glove removal and before moving from a contaminated body site to a clean body site.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Infection Control Failures During Medication Pass and Respiratory Equipment Storage
D
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An RN failed to follow hand hygiene and safe medication handling during med pass, including touching dropped tablets and handling meds without gloves or hand hygiene between steps. The facility also failed to store nebulizer mouthpieces and masks in labeled bags when not in use for residents receiving respiratory treatments, including a resident with CHF, CKD, DM2, and anemia. The DON confirmed the expected storage and handling practices were not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Cleaning of Community-Use Glucometer
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

An LPN was observed cleaning a community-use glucometer with an alcohol pad instead of the bleach wipe or equivalent required by the facility policy. The LPN stated he always used alcohol pads, while the DNS stated staff were to use bleach wipes. The glucometer was used for CBG checks on several residents with diabetes, and their records did not indicate a BBP.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use PPE During Wound Care and Replace Oxygen Tubing Timely
E
F0880 F880: Provide and implement an infection prevention and control program.
Short Summary

A resident with MRSA and an abdominal wound was observed during wound care with contracted wound care staff entering without proper PPE, touching room items, and performing wound care without consistent hand hygiene or glove changes while moving from dirty to clean tasks; the same staff then went to another resident’s room without gowns despite EBP signage. The facility also failed to timely replace another resident’s oxygen tubing for CPAP/oxygen use, and the tubing had no label showing when it was last changed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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