Failure to Monitor Bowel Management and Blood Sugar Levels
Summary
The facility failed to adequately monitor and provide necessary interventions for bowel management for a resident with severely impaired cognition and a history of constipation. Despite having a physician's order to administer Milk of Magnesia as needed for constipation, the resident's bowel monitoring records showed multiple instances of extended periods without bowel movements, ranging from four to eleven consecutive days. The Medication Administration Records lacked documentation of the administration of the ordered interventions during these periods. Staff interviews revealed that the resident was not a reliable historian due to cognitive impairment, and staff failed to perform bowel assessments or administer the prescribed laxatives, placing the resident at risk for impaction and physical decline. Another deficiency involved the failure to notify a physician when a resident's blood sugar levels were outside the physician-ordered parameters. The resident, who had diagnoses including diabetes mellitus and severely impaired cognition, had several instances where blood sugar levels exceeded the set threshold, yet the physician was not notified as required. The Diabetic Monitoring Records documented multiple occurrences of elevated blood sugar levels without physician notification, and there were also instances where blood sugar levels were not obtained as ordered. Staff interviews indicated a lack of awareness regarding the documentation of blood sugar levels and the necessity to follow physician orders. These deficiencies highlight the facility's failure to adhere to physician orders and protocols for monitoring and managing residents' medical conditions. The lack of appropriate interventions and communication with physicians placed the residents at risk for unnecessary medication side effects and other related complications.
Penalty
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