F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
D

Unsanitary Conditions in Resident Refrigerators

Heritage Convalescent CenterAmarillo, Texas Survey Completed on 10-02-2024

Summary

The facility failed to maintain a safe, functional, sanitary, and comfortable environment for its residents, as evidenced by the condition of the resident refrigerators. Observations revealed that the refrigerators contained expired and rotten food items, which were not removed, posing a risk of foodborne illness to the residents. The refrigerators were also found to be in an unsanitary condition, with smears and sticky patches on the surfaces, and ice crystals forming on improperly stored food items. Resident #18, a male with diagnoses including congestive heart failure, mild intellectual disabilities, and type 2 diabetes, expressed concern about the cleanliness of the refrigerator near the entrance. Similarly, Resident #60, who has acute respiratory failure with hypoxia and cognitive communication deficit, noted the poor condition of the common fridge for residents. Both residents' observations were corroborated by the surveyors' findings, which included improperly labeled and expired food items, as well as unsanitary conditions in the refrigerators. Interviews with facility staff revealed confusion regarding the responsibility for cleaning the refrigerators. While some staff members believed it was the responsibility of housekeeping, others thought it was the duty of the CNAs or nursing staff. This lack of clarity contributed to the failure to maintain the refrigerators in a sanitary condition, as evidenced by the presence of expired and rotten food items. The facility's policies on food safety and storage were not adhered to, resulting in a breach of the residents' right to a safe, clean, and comfortable living environment.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0921 citations
Unsanitary Hair Salon and Open Kitchen Drain
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

An open floor drain near the dish machine was observed without a grate, and the FSM confirmed it had no grate and was unsure how long it had been open. In the Hair Salon, the sink drain filter had a glob of hair, and 3 brushes plus a box of hair curlers had hair on them; the AD and HS both confirmed the unsanitary conditions, and the HS stated she might have forgotten to clean the salon after the beautician visit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Dirty resident room and unclean memory care dining room
E
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident room was observed in disrepair with unpainted wall areas, black marks, discoloration, ceiling staining, and scuffed, missing paint on the door frame, and the same conditions remained on follow-up. The memory care dining room floor also had food crumbs and debris under multiple tables; an LPN said it appeared not to have been cleaned after the prior night's meal, and the administrator confirmed the food was still present.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Leaking and Loose Faucets in Facility Sinks
F
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Leaking and Loose Faucets in Facility Sinks: During a facility tour, a beauty shop style sink was observed leaking where the faucet connected to the sink, and maintenance staff stated they were not aware it needed repair. A sink in the soiled linens room on D/F Hall was also observed with a loose swivel faucet that leaked when turned on, and maintenance staff confirmed the observation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Sharps Containers Left Full and Unusable
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Sharps containers on a locked dementia unit were observed full to the point that they could not be opened, including one in a shower room with three uncapped used disposable razors sitting on top of it and another on a medication cart. The DON and an LPN confirmed the containers were unusable, and the LPN noted two residents on the unit required routine blood glucose monitoring with lancets that would need disposal in a sharps container.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Room Walls Found Moist, Stained, and Damaged
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Resident room walls were observed with moisture, black/gray staining resembling mildew or mold-like substance, bubbling paint, cracks, gouges, and dirty vents in multiple rooms, including B-2, B-4, B-6, B-8, B-10, and B-12. The Tel's record review showed no reports about the wall conditions for the past 6 months, and the ADM stated the moisture had been present for a while and had not previously been brought to the ADM and Maintenance Director's attention.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Broken Bedside Table Within Resident Reach
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident with moderate cognitive impairment and anticoagulant use had a bedside table within reach that was observed to be broken, with an unfinished edge, exposed particle board, splinters, and wood chips on the tabletop. A CNA confirmed the table was in poor repair and accessible to the resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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