F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
E

Failure to Implement Care Plans for Smoking and Pain Management

Norwalk Skilled Nursing & Wellness Centre, LlcNorwalk, California Survey Completed on 07-26-2024

Summary

The facility failed to implement care plan interventions for two residents, leading to potential delays in necessary care and services. Resident 293, who was admitted with conditions including osteomyelitis, type 2 diabetes, and peripheral vascular disease, was observed smoking in a non-designated area without supervision, contrary to the care plan that required supervision during smoking. Despite being informed of the designated smoking area and the facility's policy of storing smoking paraphernalia, Resident 293 chose to smoke independently and keep his smoking items, which was not in line with the facility's standard practice. Resident 193, admitted with diagnoses such as type 2 diabetes, dysphagia, and epilepsy, did not receive timely pain management. Although there were physician orders for various pain medications, the baseline care plan addressing pain and discomfort was not developed until several days after admission. This delay resulted in Resident 193 not receiving pain medication until a few days post-admission, despite complaints of severe pain. The facility's policy required a baseline care plan to be generated within 48 hours of admission to prevent delays in care. Interviews with facility staff, including the Activities Director and MDS Coordinator, confirmed the lapses in implementing the care plans for both residents. The facility's policies on care planning and smoking safety were not adhered to, leading to the deficiencies noted in the report. The failure to supervise Resident 293 during smoking and the delay in developing a care plan for Resident 193's pain management were significant oversights in the facility's care provision.

Penalty

Inspection fine: $47,993
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0655 citations
Missing Baseline Care Plan Summaries for New Admissions
E
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A facility failed to provide a written summary of the baseline care plan and order summary to the resident and/or representative for five residents. The affected residents had diagnoses including dementia, hip fracture, diabetes, HTN, depression, HF, muscle weakness, and unsteadiness on feet, and their records lacked evidence that the required summaries were given.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Baseline Care Plan on Time
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted with a right femur fracture, muscle wasting and atrophy, HTN, and BPH did not have a baseline care plan completed within the required time frame. Record review showed the plan was overdue, and the DON acknowledged it had not yet been done and was 3 days late.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Baseline Care Plan Within 48 Hours
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

Failure to complete a baseline care plan within 48 hours of admission for a resident with DM2 and renal dialysis dependence. The EMR showed no baseline care plan had been initiated, and the resident said he did not remember meeting with staff since admission. The DON stated the IDT was responsible for care plans and confirmed the baseline care plan should have been completed but was missed as an oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Baseline Care Plan Missing Secure Unit, Elopement Risk, and Behaviors
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

Baseline Care Plan Missing Secure Unit, Elopement Risk, and Behaviors: A resident with schizophrenia, depression, and severe cognitive impairment was admitted from a secure unit, but the baseline care plan did not include his secure-unit placement, elopement risk, or documented behaviors. Records showed prior wandering concerns, a later high elopement score, and multiple behavioral incidents including property destruction and aggressive actions toward staff.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Baseline Care Plan Not Provided or Documented
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

A resident admitted and readmitted with multiple fractured ribs and diabetes did not have documentation that the baseline care plan was provided or discussed with the resident or representative. The record also lacked a resident or representative signature showing the care plan summary had been offered, despite the facility policy requiring the supervising nurse or MDS nurse/designee to provide the written summary and obtain verification.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Baseline Care Plans Not Developed Timely for Residents With Wounds
D
F0655 F655: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Short Summary

Baseline Care Plans Not Developed Timely for Residents With Wounds: The facility failed to include wound-related needs in the baseline care plans for two residents. One resident had diabetic foot ulcers, a heel wound, and other skin issues with IV abx and wound care involvement, but the baseline plan did not identify the ulcers. Another resident had a left great toe arterial ulcer/eschar present on admission, yet the baseline plan did not document skin risk or the wound until later. The MDS Coordinator and DON stated the wound interventions and care plans should have been completed promptly and included individualized instructions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across California

Get a heads-up on the newest immediate-jeopardy (J–L) citations in California — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.