F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
D

Failure to Offer Pneumococcal Vaccines to Eligible Residents

Friendship Health And Rehab Center - SouthRoanoke, Virginia Survey Completed on 04-25-2024

Summary

The facility staff failed to offer pneumococcal vaccines to two residents, despite their eligibility and documented medical conditions that warranted such vaccinations. Resident #24, who was cognitively intact, had a history of receiving a Prevnar13 vaccine in 2016 but had not been offered a PCV20 or PPSV23 vaccine upon admission. The resident's medical record indicated several serious health conditions, including osteomyelitis, atrial fibrillation, and aortic aneurysm, which increased the need for updated pneumococcal vaccination. Despite the resident's consent form indicating uncertainty about their vaccination status, the facility did not provide evidence of offering the necessary vaccines as per CDC guidelines. Similarly, Resident #76, also cognitively intact, had received a Prevnar13 vaccine in 2016 but had not been offered a PCV20 or PPSV23 vaccine upon admission. This resident's medical history included chronic respiratory failure, COPD, and heart disease, conditions that necessitate pneumococcal vaccination according to CDC recommendations. The resident's consent form also showed uncertainty about their vaccination status, yet the facility failed to document any offer of the required vaccines. The Infection Preventionist acknowledged the oversight, and the Director of Nursing mentioned past issues with insurance coverage for the vaccines, although doses were available at the time of the survey. The facility's policy on immunizations, which was reviewed and revised in January 2024, mandates tracking and administering vaccines per CDC guidelines. However, the surveyors found no evidence that the facility adhered to this policy for the two residents in question. The survey team discussed these deficiencies with the facility's leadership, but no additional information or corrective actions were provided before the exit conference.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0883 citations
Failure to Offer Due Pneumococcal Vaccinations
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to offer due pneumococcal vaccinations: Two residents with significant chronic conditions were found without documentation that they were offered or declined indicated pneumococcal vaccines. One resident had COPD and asthma and had previously received PPSV23, while another resident had CHF, DM, and severe cognitive impairment and had previously received PCV13. The IP stated she identified residents who were past due but had not offered the vaccines because she was pulled to other nursing and staffing coordination tasks.

Inspection fine: $17,665
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Review and Document Immunizations
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

A resident admitted with CAD, HTN, and non-Alzheimer's dementia did not have current flu or pneumococcal immunization status reviewed in the EMR, and the record lacked vaccine history, consent, or declination documentation. The IP stated the admission nurse was to review immunizations within 24 hours, verify status through MIIC, and offer needed vaccines, but this had not been done for the resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Pneumococcal Vaccine Education Before Consent
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Document Pneumococcal Vaccine Education Before Consent: A resident with mild cognitive impairment and multiple chronic conditions had a pneumococcal vaccine decision declined by the son, but the record did not show that the resident or representative received education on the benefits, side effects, or booster guidance before the refusal was obtained. RN-B stated the family declined by phone and no education was mailed or documented, while the DON stated residents and representatives need full vaccination education and documentation of their understanding.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Immunization Documentation for Two Residents
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Missing Immunization Documentation for Two Residents: The facility failed to document flu and pneumococcal vaccine education, receipt, refusal, or contraindication for two residents. One resident had acute kidney failure with tubular necrosis and the other had ESRD; both charts lacked immunization data in the EMR and care plan. Staff interviews showed the ADON, DON, DCE, and Administrator each described admission paperwork and EMR entry responsibilities, but the required vaccine documentation was not present.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Influenza and Pneumococcal Vaccinations
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Flu and Pneumococcal Vaccinations: The facility did not document offering influenza vaccination to two residents or their representatives, and the DON confirmed the pneumococcal status for those residents was not up to date after reviewing CDC guidance. Records showed prior PPSV23/PCV13 and prior annual flu vaccines, but no evidence that the residents were offered, consented to, or declined the current flu vaccine.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Pneumococcal Vaccine Offer and Education
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

A resident admitted with aphasia, hemiplegia, and hemiparesis after a stroke had documentation that he refused the pneumococcal vaccine, but the record did not show that he or his representative was offered the vaccine or educated on its risks and benefits. The MDS Nurse stated pneumococcal vaccines were offered on admission, but she could not find documentation that this resident received the required offer or education.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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