F0926 F926: Have policies on smoking.
F

Failure to Implement Smoking Policy and Fire Safety Measures

Regalcare At HolyokeHolyoke, Massachusetts Survey Completed on 05-24-2024

Summary

The facility failed to establish and implement a comprehensive smoking policy in accordance with applicable Federal, State, and local laws and regulations. The policy did not address preventative measures in the event of a fire emergency, such as the provision of fire prevention equipment in designated smoking areas. The facility's smoking policy, revised in March 2022, permitted smoking only in designated areas and required that residents without independent smoking privileges have their smoking materials stored securely. However, the policy lacked specific instructions on fire prevention equipment and measures. The facility did not adhere to its smoking policy concerning two residents, who were observed possessing smoking materials despite requiring supervision. One resident, admitted with dementia and moderate cognitive impairment, was observed keeping cigarettes in a zippered bag on their wheelchair, contrary to the policy that required smoking materials to be stored by the facility. Another resident, with diagnoses including COPD and dementia, was also found to have cigarettes in their possession and was observed smoking without a required smoking apron. Interviews with staff revealed inconsistencies in the implementation of the smoking policy. A CNA indicated that residents were not allowed to keep smoking materials due to safety concerns, yet residents were observed with such materials. Another CNA noted the absence of a system to secure smoking materials and the lack of fire safety equipment, such as smoking aprons, fire blankets, and extinguishers, in the smoking areas. This lack of adherence to the smoking policy and absence of fire safety measures contributed to the deficiency identified by the surveyors.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0926 citations
Failure to Complete Quarterly Smoking Evaluations
D
F0926 F926: Have policies on smoking.
Short Summary

Failure to Complete Quarterly Smoking Evaluations: The facility did not ensure that five residents with schizophrenia or paranoid schizophrenia were evaluated quarterly for smoking as required by policy. Their most recent smoking evaluations were past due, and RN and DON interviews confirmed the evaluations should have been completed every three months and reviewed by the IDT.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Policy Not Consistently Enforced
D
F0926 F926: Have policies on smoking.
Short Summary

Smoking Policy Not Consistently Enforced: A cognitively intact resident with COPD was allowed independent leave to smoke off-property, but staff did not consistently collect his cigarettes and lighter or prevent him from keeping smoking materials on his person inside the facility. The resident reported inconsistent enforcement of leave-of-absence hours, and an observation found cigarettes and a lighter stored on his walker.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Policy Not Followed
E
F0926 F926: Have policies on smoking.
Short Summary

A resident with intact cognition and physical weakness was allowed to keep cigarettes on his person, but the facility had no documented safe smoking evaluation, no smoking care plan area, and no smoking assessments in the EMR. Staff also observed smoking in a no-smoking area on the back patio, where no-smoking signs, an ashtray, and a trash can were present, while the ADM stated residents were allowed to smoke unsupervised and smoking items were found in non-designated areas.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Policy Not Followed for Resident Using Cannabis Near Facility Entrance
D
F0926 F926: Have policies on smoking.
Short Summary

A resident was observed smoking cannabis about 10 feet from a building entrance in a non-designated area, despite the facility’s smoking policy and THC policy prohibiting cannabis use on the property. The resident was cognitively intact, had diagnoses including CKD, GERD, neuropathy, MDD, and edema, and stated he/she obtained marijuana from an outside source and would not stop using it. Staff interviews showed inconsistent understanding of smoking locations, and the resident’s care plan documented tobacco dependence and prior cannabis use on facility grounds.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Area Trash Placed in Butt Can
D
F0926 F926: Have policies on smoking.
Short Summary

A facility failed to enforce smoking safety policies in the smoking area for halls C/D when a red butt can was found holding cigarette butts plus a plastic wrapper, gloves, and a plastic wrist band. The Housekeeping Supervisor, ADON, DON, RDO, Administrator, and Maintenance Supervisor all stated that the red cans were for cigarette butts only and that trash belonged in the trash can, while the Maintenance Supervisor said staff were always putting trash in the smoking can and a sign had been posted to remind staff.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Break Schedule Not Followed
E
F0926 F926: Have policies on smoking.
Short Summary

Smoking Break Schedule Not Followed: A facility failed to enforce its smoking schedule and related smoking policies for residents who smoked. Several residents were scheduled for a 10:30 A.M. supervised smoke break, but they were still inside during observation and did not go out until later. Interviews showed the SS created the schedule, but staffing changes were not communicated timely, and staff reported the smoke breaks were often late.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Massachusetts

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Massachusetts — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.