F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F

QA Committee Fails to Meet Quarterly with Required Members

Arbor Hills Care & Rehab CenterFerguson, Missouri Survey Completed on 05-17-2024

Summary

The Quality Assurance (QA) committee at the facility failed to meet at least quarterly with the required members, resulting in potential missed opportunities for identifying, tracking, and measuring quality deficiencies. The facility's policy stated that the QA committee should meet monthly, but only two meetings were documented since January 2022. The meetings on 11/18/22 and 09/28/23 were missing key members such as the Director of Nursing (DON), Infection Preventionist (IP), Medical Director, and Administrator. The DON confirmed that no QA meetings had been held in 2024, nor were any planned. During interviews, the DON and Administrator acknowledged the lack of regular QA meetings and the absence of key members. The Medical Director stated he would not attend any QA meetings until he was compensated by the facility. This failure to hold regular QA meetings with the required members had the potential to affect all 78 residents at the facility, as it hindered the facility's ability to effectively monitor and improve quality of care.

Penalty

Inspection fine: $155,56537 days payment denial
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0868 citations
QAA Committee Attendance and Documentation Deficiencies
E
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAA Committee Attendance and Documentation Deficiencies: The facility failed to maintain and account for scheduled QAA meetings. Record review and interviews showed missing attendance forms for several months, the ADON identified as the QAA lead was absent from multiple meetings, and the QAA/QAPI binder contained some data without a documented plan or leadership, with no data for the final months reviewed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Lacked Required Attendance and Infection Control Reporting
F
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI committee meetings did not consistently include the required members or designees, and infection control information was not reliably presented. Meeting minutes showed the Administrator and Medical Director were absent from some meetings without designees, and the DON/IP did not provide documented infection control tracking even though a COVID outbreak had occurred. Interviews confirmed that when the minutes stated no new concerns, infection control tracking and the outbreak were not discussed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Lacked Required MD Participation
E
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI Committee Lacked Required MD Participation: The facility failed to maintain a QAPI committee with the required members because the MD, or a representative, did not attend multiple QAPI meetings reviewed. Record review showed no evidence of MD attendance at the meetings, and the ADM stated she expected the MD to attend and did not know why he had not been present. The facility policy required an ongoing, facility-wide, data-driven QAPI program focused on resident outcomes and quality of life.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAA Committee Lacked Required Medical Director Participation
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility failed to ensure the Medical Director or designee attended a QAA Committee meeting. The attendance sheet showed the Medical Director was absent, and the ADMIN stated no additional documentation explained the absence. The facility's QAPI policy required the committee to include the Medical Director or designee.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medical Director Did Not Attend Required QAPI Meetings
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility's Medical Director failed to attend two of five reviewed quarterly QAPI meetings. Surveyors found no MD signature on the QAPI sign-in sheets for two quarterly meetings, and the LNHA acknowledged there was no evidence the MD attended either meeting. The facility's QAPI policy listed department heads as committee members but did not list the MD as a QAPI member.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Hold Required QAA Meetings
C
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

Failure to Hold Required QAA Meetings: The facility failed to conduct QAA meetings at least quarterly with all required committee members for three of four quarterly meetings. The NHA was unable to locate QAPI sign-in sheets for the review period, and later confirmed the facility did not meet the required QAA meeting schedule.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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