F0620 F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
B

Failure to Provide Admission Agreement

Regal Heights Healthcare & Rehab CenterHockessin, Delaware Survey Completed on 05-01-2024

Summary

The facility failed to provide a cognitively intact resident with the admission agreement upon their transfer from another skilled nursing facility. The resident's clinical record lacked evidence of a signed admission agreement, which should have included information on services, charges, consents, policies, advance directives, and resident rights. This deficiency was confirmed by the Assistant Director (E6) during an interview, who acknowledged that the admission agreement was not completed at the time of the resident's admission but was only finalized on the day of the surveyor's request. The issue was discussed during the exit conference with the Nursing Home Administrator, Director of Nursing, Case Resource Manager, and representatives from the Ombudsman's Office.

Penalty

Fine: $16,801
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0620 citations in Ohio
Failure to Obtain Signed Admission Paperwork at Admission
D
F0620 F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Short Summary

A resident admitted with multiple medical conditions did not have a signed admission Agreement on file, as required by facility policy. The omission was discovered during an audit, and the responsible party was later contacted to complete the paperwork, confirming that the admission coordinator had not generated the document at the time of admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Admission Paperwork Within Required Timeframe
D
F0620 F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Short Summary

A resident admitted with multiple medical conditions did not have required admission paperwork completed and signed until 28 days after admission, contrary to facility policy that mandates completion within 48 hours. The Administrator confirmed the delay and attributed it to the lack of a full-time admissions coordinator.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Placed on Secured Unit Without Required Authorization or Consent
D
F0620 F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Short Summary

A resident with impaired cognition and a history of traumatic brain injury was placed on a secured behavioral unit without a physician order, signed consent, or a determination of incompetence, contrary to facility policy requiring such authorizations for secured unit placement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Delayed Consent and Admission Agreement Signing
D
F0620 F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Short Summary

The facility failed to ensure timely signing of consent to treat and admission agreements for two residents. One resident, with severe cognitive impairment, had their consent signed only on the day of their death. Another resident, who was cognitively intact, signed their admission agreement 11 days after admission due to the Director of Public Relations' absence and the resident's initial reluctance.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Admission Agreements to New Residents
E
F0620 F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Short Summary

The facility failed to provide written Admission Agreements to new residents upon admission, affecting four residents with various medical conditions. The Business Office Manager could not provide evidence of these agreements, and the Administrator confirmed their absence. This deficiency was investigated under a specific complaint number.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Timely Admission Agreements
D
F0620 F620: Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Short Summary

The facility failed to ensure timely provision and signing of admission agreements for three residents, all of whom had significant medical conditions. Admission agreements were signed seven to nine days after admission, contrary to the facility's policy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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