F0760 F760: Ensure that residents are free from significant medication errors.
E

Expired Insulin Administration

Golden Haven Care CenterGlendale, California Survey Completed on 04-23-2024

Summary

The facility failed to ensure that licensed nursing staff did not administer expired insulin to six out of ten residents. During an inspection of two medication carts, it was found that insulin for Residents 5, 6, 7, 8, 12, and 14 was expired. Licensed Vocational Nurse (LVN) 3 confirmed that insulin has an expiration date of 28 days once opened, and administering expired insulin could result in ineffective blood sugar control. Resident 14's Basaglar insulin was also not administered according to the manufacturer's specifications, which require it to be injected once daily at the same time every day. Instead, it was administered as a sliding scale insulin, leading to multiple doses being given after the insulin had expired. Resident 14's medical records indicated that the resident did not have the capacity to understand and make decisions, and the expired insulin was administered on several occasions in April 2024, as documented in the Medication Administration Record (MAR). Similarly, Resident 12 was administered expired Insulin Lispro on multiple occasions between April 17 and April 22, 2024, despite the insulin being expired since April 16, 2024. LVN 3 confirmed that the expired insulin was still in the medication cart and had been administered to the resident. Resident 12's medical records also indicated that the resident did not have the capacity to understand and make decisions. The inspection of Medication Cart 1 on Station 1 revealed that insulin for Residents 5, 6, 7, and 8 was also expired and available for use. LVN 1 confirmed that the insulin was expired and should not have been administered. Resident 7's Novolog insulin, Resident 8's Humalog insulin, Resident 6's Insulin Lispro, and Resident 5's Insulin Glargine were all found to be expired and had been administered to the residents on multiple occasions. The Director of Nursing (DON) confirmed that the facility's policy is to discard insulin 28 days after it is opened, and administering expired insulin increases the risk of side effects such as uncontrolled blood glucose, acidosis, hospitalization, coma, and death. The facility's policy and procedure for medication storage indicated that all expired medications should be removed from the active supply and destroyed, and that insulin should be used within 28 days of being opened.

Penalty

4 days payment denial
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0760 citations
Failure to Follow Warfarin Orders
E
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

Failure to follow warfarin orders led to significant med errors for a cognitively intact resident with a mechanical heart valve and hx of cerebral infarction. MAR review showed missed doses in one month and incorrect dosing and omissions in another, and the DON confirmed the orders were not followed.

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Antiseizure Medication Order Led to Seizure Event
J
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A resident with a seizure disorder did not receive the ordered bedtime phenytoin dose after admission because the order was not entered into the system, and the MARs reflected only the once-daily dose. The resident later had a seizure and was transferred to the hospital, where records documented status epilepticus, a subtherapeutic phenytoin level, and active infection. Interviews confirmed the missed order and that the resident had been receiving only one daily dose.

Inspection fine: $23,520
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Significant medication errors with missed ordered medications and delayed insulin coverage
D
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

Two residents experienced significant medication errors. One resident with COPD and other chronic conditions did not receive ordered Lasix or a daily nasal spray during observed med pass, and the RN signed the meds as given despite omitting them. Another resident with diabetes did not receive ordered blood sugar checks and Humalog insulin on time; an LPN was hours late with the lunch check and dose, then tried to return close to dinner for another check, which the resident refused. The facility policy required meds to be given safely and within the prescribed time frames.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Morning Medications and Insulin Pass
G
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A facility medication pass failed when multiple residents on one hall did not receive ordered morning meds, including insulin, pain meds, seizure meds, anticoagulants, and BP meds. MARs lacked documentation of administration, some required blood glucose, BP, pulse, or weight checks were not completed, and residents reported pain, weakness, and concern about missed meds. The DON acknowledged the coverage issue and stated the missed 8 a.m. meds were significant medication errors.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Significant morphine dosing error with respiratory depression
G
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A resident received 2.5 mL of Morphine Sulfate PO instead of the ordered 0.25 mL dose after a CNA/MA medication error. The resident then developed decreased O2 levels, lethargy, respiratory distress, and apnea, and required Narcan. The EMR lacked documentation of post-error assessments, call times to hospice or Ecare, an incident report, and a documented physician order for the Narcan given by hospice.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Undiluted Zoloft Oral Solution Administered
D
F0760 F760: Ensure that residents are free from significant medication errors.
Short Summary

A resident with a BIMS score of 13 received oral sertraline solution without being diluted as required by the manufacturer. The MAR showed the medication was given, but the package instructions stated it must be mixed with 4 oz of approved liquid before use. After the dose, the resident complained of a burning tongue and sore throat, and staff and the NP confirmed the medication error.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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