F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Provide Adequate Nutritional Support

Willowcrest Health ServicesSouth Milwaukee, Wisconsin Survey Completed on 03-29-2024

Summary

The facility failed to provide adequate nutritional support to two residents, R21 and R66, as evidenced by significant weight loss and failure to follow dietician recommendations. R21 experienced a severe weight loss of 10.6% from December 2023 to March 2024. Despite the dietician's recommendation on March 11, 2024, to conduct weekly weights, the facility did not implement this order. The Unit Manager was unaware of the dietician's recommendation, and the last documented weight for R21 was on March 6, 2024. The dietician noted that supplement shakes were not initiated until February 9, 2024, despite R21's weight loss being evident on January 22, 2024. R66 also experienced significant weight loss, with a 15.7% decrease from October 2023 to February 2024. The facility's records showed inconsistent documentation of meal intake and failure to conduct weekly weights as ordered by the physician. The dietician was aware of the weight loss but did not ensure that weekly weights were consistently taken. The dietician also noted that R66 had sporadic changes in appetite and anxiety, which impacted her weight. Despite these observations, the facility did not consistently document meal intakes or follow the plan of care for R66. Interviews with the Unit Manager, dietician, and Nursing Home Administrator revealed a lack of communication and follow-through on dietary recommendations and weight monitoring. The facility's failure to adhere to its weight monitoring policy and the dietician's recommendations resulted in significant weight loss for both residents. The surveyor's findings highlighted the facility's deficiencies in providing adequate nutritional support and monitoring for residents at risk of weight loss.

Penalty

Inspection fine: $21,285
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Failure to Notify PCP and Family of Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Notify PCP and Family of Significant Weight Loss: A resident experienced significant weight loss after admission, with weights showing a marked decline over time and no weight-loss interventions in the care plan. Nursing and dietary notes documented continued monitoring and notification of the RD, but there was no documentation that the PCP or resident representative was notified about the 9.2% loss in 30 days, and the record lacked further weight-related follow-up.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight and Nutrition Status
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weight and nutrition status: one resident did not have a required weight evaluation, and two residents had significant weight loss without reassessment or new nutritional interventions. One resident with neurologic disease and malnutrition developed a coccyx pressure area that worsened, while another resident with diabetes, anemia, and malnutrition lost weight despite a supplement order. The DON and NHA confirmed the failures.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Significant Weight Loss and Follow Nutritional Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor significant weight loss and follow nutritional interventions. Two residents had documented weight loss that triggered facility policy for weekly weights and reweighing within 24 hours, but one resident was not weighed weekly after a major loss and a dietitian's order to increase Ensure was not implemented. Another resident with Alzheimer's disease and dysphagia had an MNA score indicating malnutrition, then lost 4.5 pounds in one week without a documented reweigh or notification to the MD or responsible party.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete RD Nutritional Assessments
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Complete RD Nutritional Assessments: The facility did not complete required admission nutritional assessments by an RD for two residents. One resident had a femur fracture, falls, and pulmonary disease, and another had renal dialysis dependence, sepsis, and a colostomy. Facility policy required an RD assessment within 72 hours of admission, but staff reported the facility had no current RD on staff after the prior RD resigned, and the DON confirmed the assessments were not completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Resident Weights
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Maintain Resident Weights: Surveyors found that multiple residents had ongoing poor PO intake and significant weight loss. One resident on comfort-focused care picked at meals and had severe weight loss; another with dementia and dysphagia slept through meals, left trays untouched, and did not receive feeding assistance during observation; a third with CHF, DM2, and dysphagia said the pureed food was cold and bland and returned trays; a fourth with dysphagia and a G-tube had choking and swallowing difficulty with pureed foods; and a fifth with stroke-related weakness said she disliked the food and wanted salt. Chart review showed repeated weight loss, nutrition notes, and RD interviews documenting inadequate intake, supplements, and interventions that did not address the stated causes of poor intake.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Feeding Assistance and Swallowing Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Feeding Assistance and Swallowing Orders: A resident with severe cognitive impairment, malnutrition, and dysphagia was supposed to receive meal assistance, no straws, and supervised feeding with modified liquids and textures. Surveyors observed staff setting up meals and leaving the resident alone, and also observed the resident using a straw despite restrictions. Therapy and the DOR stated the resident needed supervision, cueing, and staff present during meals, while an LPN confirmed medications were being given whole in applesauce without a physician order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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