F0759 F759: Ensure medication error rates are not 5 percent or greater.
D

Medication Administration Errors

Hackett Hill Healthcare CenterManchester, New Hampshire Survey Completed on 04-02-2024

Summary

The facility failed to ensure the medication error rate was not 5 percent or greater for two residents observed for medication administration. For Resident #24, a Licensed Practical Nurse (LPN) prepared and administered 16 units of Novolin N Insulin without following proper procedures. The LPN did not roll the insulin pen to ensure the correct dosage, did not prime the pen, and did not wait the required 5 seconds before removing the pen from the resident's abdomen. The resident's Medication Administration Record (MAR) confirmed the physician's order for 16 units of Novolin N Insulin and 81 mg of Aspirin for cardiac health. The manufacturer's instructions and the facility's procedure for insulin administration were not followed, as confirmed by the LPN during an interview. For Resident #41, another LPN administered Miralax Oral Powder through the resident's Jejunostomy tube, contrary to the physician's order to give it by mouth. The MAR confirmed the order for Miralax to be given orally for bowel management. The LPN confirmed the error during an interview. These errors contributed to a medication error rate of 10.34%, with 3 errors out of 29 medication administration opportunities.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0759 citations
Medication Given Outside Ordered Vital Sign Parameters
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication error rate exceeded the required threshold when an RN administered Amlodipine and Losartan Potassium to a resident despite a pulse below the ordered hold parameter of 60. The resident had HTN, hypotension, Parkinsonism, and moderate cognitive impairment. The RN acknowledged the error, and the DON and ADM stated they were unaware the physician orders had not been followed until after the observation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Errors Exceeded Allowed Rate
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication Administration Errors Exceeded Allowed Rate: The facility had a 5% med error rate based on 2 errors in 40 opportunities. During observation, an MA gave one resident guaifenesin 400 mg instead of the ordered 600 mg dose, and gave another resident cranberry 450 mg instead of the ordered 500 mg dose. The MA stated she caught one error but missed the other, while the DON said he was unsure when staff last received med admin training and the ADM expected staff to verify the correct dose before giving meds.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Timing Error Exceeded Allowed Error Rate
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

An LPN administered nine oral medications to a resident 1 hour and 36 minutes late, despite provider orders specifying an 8:00 AM administration time. Surveyors found nine errors in 31 medication administration opportunities, and the DON stated the expected medication window was 1 hour before and 1 hour after the ordered time.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Times Not Followed
E
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication administration error rates exceeded the allowed threshold when an MA gave scheduled meds to two residents after the ordered 9:00 a.m. time. One resident had dementia, HTN, atherosclerosis, and clotting-related diagnoses and received acetaminophen, warfarin, atenolol, and enalapril late; another resident with HTN, depression, anxiety, and chronic pain received amlodipine, duloxetine, gabapentin, and Gemtesa late. Staff interviews confirmed expectations for timely administration, and the facility policy reviewed did not include a specific medication-time policy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Error Rate Exceeded Allowed Threshold
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication Error Rate Exceeded Allowed Threshold: An LPN prepared and nearly administered two incorrect medications for a resident, including a BP medication without checking the resident’s BP despite a hold parameter and Meclizine at 25 mg instead of the ordered 12.5 mg. The survey found the facility’s medication error rate was 8% (2 errors out of 25 opportunities), exceeding the required rate of less than 5%.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Error Rate Exceeded Threshold
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication error rate exceeded the allowed threshold after surveyors found 3 errors in 25 opportunities. An RN gave insulin at an inappropriate site for a resident with DM and severe cognitive impairment, and a Med Aide failed to administer ordered eye drops and did not give the full ordered dose of a laxative for another resident with severe cognitive impairment. The DON stated staff were expected to audit and replenish carts and notify nursing if OTC meds were needed.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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