Failure to Monitor Psychotropic Medication Side Effects
Summary
The facility failed to properly monitor for psychotropic medication side effects and failed to identify and report signs resulting from medication changes for one resident. The resident, who had diagnoses including Pseudobulbar Affect, Manic Depression, Dementia, and Anxiety, was admitted to the facility and later experienced severe cognitive impairment. The resident was transported to the hospital with altered mental status and functional decline, where it was noted that the resident had a high fever, high heart rate, and was minimally responsive. The hospital suspected polypharmacy, Serotonin Syndrome, or Neuroleptic Malignant Syndrome as potential causes of the resident's condition. The facility's records revealed that the resident had been prescribed multiple medications, including Zyprexa, clonazepam, and lorazepam, without proper documentation of the Risk versus Benefit analysis for these medications. The Social Worker responsible for initiating the Risk and Benefit forms admitted to missing the orders for lorazepam and clonazepam. Additionally, the resident exhibited signs of excessive sedation, lethargy, and refusal to eat, which were documented in the facility's records but not acted upon by the nursing staff. The Director of Nursing acknowledged that increased monitoring should have been ordered and that the abnormal observations should have been addressed. The Medication Administration Record for the resident showed that staff documented no abnormal findings despite clear indications of adverse side effects. The lack of proper monitoring and failure to act on documented concerns led to the resident being admitted to the hospital in critical condition. The facility did not provide further documentation or information before the survey exit.
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