Failure to Ensure Proper Catheterization and Follow-Up Care
Summary
The facility failed to ensure that a resident was not catheterized unless required by their clinical condition to manage urinary continence/incontinence and prevent urinary tract infections (UTI). Specifically, the facility did not provide training and education on self-catheterization technique, did not evaluate and re-evaluate the resident's ability to self-catheterize, did not develop and implement a care plan in a timely manner, and did not make a follow-up appointment with a urologist as recommended. The resident was admitted with a diagnosis of urinary retention and was supposed to perform intermittent catheterization, but the facility did not document any education or competency training for the resident, nor did they develop a care plan until 107 days after admission. Additionally, the resident was hospitalized for complications related to self-catheterization, and no follow-up urology appointment was arranged as recommended. The facility's policies on incontinence management and catheter care were not followed, and there was no policy provided for intermittent catheterization or self-administration of treatments. The resident's medical record lacked documentation of education, competency training, and monitoring of the self-catheterization process. Interviews with staff revealed that there was no oversight or documentation of the resident's ability to perform the procedure independently, and the care plan was not initiated upon admission as required. The resident reported not receiving any education related to the procedure, hygiene, symptoms, or complications. Staff interviews indicated that the resident's self-catheterization process was not properly documented or monitored, and there was no evidence of a self-administration assessment or quarterly re-evaluations. The resident's care plan was delayed, and there was no documentation of a urology follow-up appointment. The Director of Nursing and Staff Development Coordinator were not available for interviews, and consulting staff confirmed that the resident's competency should have been documented and reviewed quarterly, but it was not. The facility's failure to follow policies and provide necessary education and monitoring led to the deficiency in care for the resident.
Penalty
Resources
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