Edgewood Manor Of Wellston
Inspection history, citations, penalties and survey trends for this long-term care facility in Wellston, Ohio.
- Location
- 405 North Park Avenue, Wellston, Ohio 45692
- CMS Provider Number
- 365939
- Inspections on file
- 20
- Latest survey
- September 4, 2025
- Citations (last 12 mo.)
- 7
Citation history
Health deficiencies cited at Edgewood Manor Of Wellston during CMS and state inspections, most recent first.
A resident with multiple diagnoses and impaired cognition was admitted with hospital instructions to receive 12.5 mg of metoprolol twice daily, but due to a transcription error, was administered 25 mg twice daily. The DON confirmed the discrepancy between the hospital discharge instructions and the physician's order. No adverse effects were documented.
A resident with severe cognitive impairment and a history of falls experienced unrelieved pain due to a fractured hip. Despite clear signs of distress, the LTC facility delayed administering prescribed pain medication for nearly five hours and failed to conduct a comprehensive pain assessment or implement non-pharmacological interventions. Interviews revealed a lack of communication and action among staff, and the facility's pain management policy was not followed.
The facility failed to accurately complete MDS assessments for two residents, omitting critical information about their treatments. One resident's assessment did not include hemodialysis, despite it being a part of their treatment plan. Another resident's assessment failed to list multiple psychotropic medications prescribed for their mental health conditions. These omissions were confirmed by the DON.
A facility failed to update a PASARR for a resident who received a new diagnosis of schizophrenia. The resident was admitted with several diagnoses, and the new diagnosis was not reflected in the PASARR. The social worker responsible was unaware of the change, and the facility lacked a PASARR policy.
A facility failed to ensure accurate PASARR documentation for a resident with multiple mental health diagnoses. The PASARR listed only one diagnosis and omitted several psychotropic medications the resident was prescribed. The DON confirmed the PASARR was incomplete.
The facility failed to create comprehensive care plans for two residents with mental health conditions. One resident with schizophrenia had no care plan addressing this diagnosis, confirmed by the DON. Another resident with PTSD had no care plan detailing triggers or interventions, as confirmed by social services and nursing assistants. Both cases highlight a lack of proper documentation and awareness among staff.
A resident with a history of cerebral infarction and muscle contracture was not provided with bilateral palm protectors as required by their care plan and physician's orders. Observations over several days showed the resident without the protectors and not receiving prescribed hygiene and range of motion exercises. An LPN confirmed the absence of the protectors, suggesting they might be in the laundry.
A facility failed to ensure proper orders and care plan interventions for a resident's dialysis care. The resident, with end-stage renal disease, had no specific interventions for the care of their AV fistula dressing. Staff interviews revealed a lack of guidance on handling the dressing if it became soiled or detached, contrary to facility policy requiring documentation and intervention by a licensed nurse.
A facility failed to assess and address a resident's PTSD, despite the resident having multiple diagnoses including PTSD. The care plan lacked documentation for managing PTSD, and staff were unaware of the resident's condition, triggers, or interventions. The facility's policy required staff training on trauma, but this was not evident in the care provided.
A facility failed to provide necessary behavioral health care for a resident with major depressive disorder. Despite symptoms being noted in the MDS assessment, no care plan or specific target behaviors were identified. Interviews with an LPN and the DON confirmed the lack of documentation and assessment for the resident's depressive symptoms.
A resident was administered chemotherapy medication in error due to the facility's failure to verify medication orders and include the resident in an admission care plan meeting. This resulted in increased weakness, pain, nausea, constipation, and weight loss for the resident.
The facility failed to ensure residents were free from unnecessary medications, affecting two residents. Both residents had orders for multiple pain medications without parameters to guide administration based on pain levels. Interviews with LPNs revealed inconsistent practices, and the DON confirmed the lack of parameters.
Failure to Accurately Implement Discharge Medication Orders
Penalty
Summary
The facility failed to accurately implement discharge medication orders for a resident who was admitted with diagnoses including hypertension, diabetes mellitus, and adult failure to thrive, and who was assessed to have impaired cognition. Hospital discharge instructions specified that the resident should continue taking one half of a 25 mg metoprolol tablet (12.5 mg) twice daily. However, upon admission, the physician's order was transcribed incorrectly, resulting in the resident receiving one whole 25 mg tablet twice daily. Review of records confirmed this discrepancy, and staff interview with the DON verified that the hospital's instructions were not followed as written. There was no documentation of adverse effects from the medication error.
Failure to Provide Timely Pain Management for Resident
Penalty
Summary
The facility failed to provide timely and necessary pain management for a resident, identified as Resident #23, who was severely cognitively impaired. On the date of the incident, the resident exhibited increased incontinence and both verbal and non-verbal signs of pain, such as facial grimacing and grabbing his right leg. Despite these clear indicators of distress, the nursing staff delayed administering the prescribed pain medication, Ultram, for nearly five hours after receiving the order. During this time, there was no evidence of a comprehensive pain assessment or attempts at non-pharmacological pain interventions. The resident's medical record indicated a history of repeated falls and vascular dementia, with a new diagnosis of a fractured right hip. The resident was admitted with a physician's order for Acetaminophen as needed for pain, but there was no documentation of its administration on the day of the incident. The nursing progress notes lacked any record of a fall or injury prior to the incident, and there was no documentation of pain assessment or management until the late afternoon when Ultram was finally administered. Interviews with the nursing staff revealed a lack of communication and action regarding the resident's pain. The RN assigned to the resident's care did not recall implementing any non-pharmacological interventions, and the STNAs reported the resident's pain to the RN multiple times without any immediate action taken. The Director of Nursing confirmed that a pain assessment should have been completed and acknowledged the failure to provide timely and effective pain management. The facility's policy on pain assessment and management was not followed, resulting in the resident being transferred to the emergency room for treatment of a fractured hip.
Inaccurate MDS Assessments for Two Residents
Penalty
Summary
The facility failed to accurately complete the Minimum Data Set (MDS) assessments for two residents, leading to deficiencies in the documentation of their medical needs and treatments. Resident #26, who was admitted with multiple diagnoses including muscle weakness, cognitive communication deficit, and end-stage renal disease, was receiving hemodialysis. However, the MDS assessment dated 06/20/24 did not include this critical treatment, despite the resident having started dialysis on 08/01/23. This omission was confirmed during an interview with the Director of Nursing and the MDS Coordinator. Similarly, Resident #15's MDS assessment was incomplete, failing to list the psychotropic medications prescribed for their conditions, which included schizoaffective disorder, bipolar disorder, and anxiety. The resident was receiving multiple medications for these diagnoses, such as Venlafaxine, Fluoxetine, and Clonazepam, among others. The Director of Nursing confirmed that the MDS did not reflect these medications, indicating a lack of comprehensive documentation of the resident's treatment plan.
Failure to Update PASARR with New Schizophrenia Diagnosis
Penalty
Summary
The facility failed to submit a resident review (RR) for a resident who received a new diagnosis of schizophrenia. The resident was admitted with multiple diagnoses, including acute myocardial infarction, urinary tract infection, metabolic encephalopathy, type II diabetes, anemia, cognitive communication disorder, anxiety disorder, and major depressive disorder. A new diagnosis of schizophrenia was added, but the PASARR did not reflect this change. The social worker responsible for completing PASARRs had not yet completed any and was unaware of the new diagnosis. The facility did not have a PASARR policy in place.
Inaccurate PASARR Documentation for Resident
Penalty
Summary
The facility failed to ensure the accuracy of the Pre Admission Screening and Resident Review (PASARR) for a resident upon admission. The resident, who was admitted with multiple mental health diagnoses including schizoaffective disorder, bipolar disorder, anxiety, PTSD, and borderline personality disorder, was found to have discrepancies in their PASARR documentation. The PASARR inaccurately listed only one mental health diagnosis, mood disorder, and failed to document the psychotropic medications the resident was receiving. Upon review, it was noted that the resident was prescribed several psychotropic medications for their mental health conditions, including Venlafaxine, Fluoxetine, Lumateperone Tosylate, Galantamine Hydrobromide, Carbamazepine, Brexpiprazole, Quetiapine Furmarate, Hydroxyzine Pamoate, and Clonazepam. The Director of Nursing confirmed that the PASARR was incomplete and did not reflect the resident's full list of mental health diagnoses or the psychotropic medications documented in the medical chart.
Failure to Develop Comprehensive Care Plans for Mental Health Conditions
Penalty
Summary
The facility failed to develop comprehensive care plans for two residents with specific mental health diagnoses. Resident #17, who was admitted with multiple diagnoses including schizophrenia, did not have a care plan addressing this condition. Despite the diagnosis being added on 06/11/24, a review of the care plan dated 06/27/24 showed no evidence of goals or interventions for schizophrenia. The Director of Nursing confirmed the absence of a care plan for this condition during an interview. Similarly, Resident #15, who had a history of PTSD among other mental health conditions, did not have a care plan addressing PTSD. The resident's medical records and trauma-informed care assessment indicated symptoms related to PTSD, such as nightmares and feeling detached. However, the care plan dated 01/20/24 and updated on 06/12/24 lacked any mention of PTSD triggers or interventions. Interviews with social services and nursing assistants revealed a lack of awareness and documentation regarding the resident's PTSD, confirming the deficiency in care planning.
Failure to Provide Required Palm Protectors for Resident
Penalty
Summary
The facility failed to ensure that a resident, identified as Resident #10, was provided with the necessary bilateral palm protectors to prevent a decrease in their limited range of motion. The resident, who has a history of cerebral infarction, major depressive disorder, unspecified dementia, and muscle contracture, was observed multiple times over several days without the required palm protectors in place. The resident's care plan and physician's orders specified that the palm protectors should be worn at all times except during hygiene and range of motion exercises, yet these were not adhered to during the observations. Interviews and observations confirmed that the resident was not receiving the prescribed hygiene and range of motion exercises, and the palm protectors were not in use. An LPN acknowledged the absence of the palm protectors and suggested they might be in the laundry, offering to use washcloths as a temporary measure. The facility's policy on assistive devices and equipment requires staff to assist and supervise residents as needed, which was not followed in this case, leading to the deficiency.
Deficiency in Dialysis Care Planning
Penalty
Summary
The facility failed to ensure proper orders and care plan interventions were in place for a resident requiring dialysis care. Specifically, for Resident #26, who was admitted with multiple diagnoses including end-stage renal disease and chronic kidney disease stage 4, there was a lack of intervention for the care and condition of the dressing on the resident's left arm arteriovenous (AV) fistula. The physician's order only instructed the removal of the bandage at night after dialysis sessions on specific days, without any guidance on what to do if the dressing became soiled or detached before the scheduled removal. Interviews with facility staff, including an LPN and the Assistant Director of Nursing (ADON), revealed that there were no specific orders or care plan interventions for the dressing care of the AV fistula site. The LPN indicated that in the event of bleeding or contamination, she would reapply the dressing but would need to call the doctor for verification due to the absence of an order. The ADON confirmed the lack of orders and care plan interventions and stated that clarification would be sought. The facility's policy on Hemodialysis Access Care required documentation of the dressing's condition every shift and mandated that a licensed nurse change the dressing if it became wet, dirty, or not intact.
Failure to Address PTSD in Resident Care Plan
Penalty
Summary
The facility failed to appropriately assess and address the needs of a resident diagnosed with Post Traumatic Stress Disorder (PTSD). The resident, who was admitted with multiple diagnoses including schizoaffective disorder, bipolar disorder, anxiety, PTSD, and others, was cognitively intact and independent with activities of daily living. Despite having a Trauma Informed Care assessment indicating the resident experienced nightmares and was constantly on guard, the facility did not document any plan for managing PTSD in the resident's care plan. Nursing progress notes lacked documentation related to PTSD, and the plan of care did not include any strategies for addressing PTSD. Interviews with facility staff, including an LPN, social services, and STNAs, revealed a lack of awareness and knowledge regarding the resident's PTSD, triggers, or interventions. The staff confirmed that this information should have been included in the resident's care plan or kardex. The Director of Nursing also confirmed the absence of identified triggers or interventions for the resident's PTSD. The facility's policy on Trauma Informed Care indicated that staff were to be trained on trauma, its impact, and strategies to address triggers, but this was not reflected in the care provided to the resident.
Failure to Address Major Depressive Disorder in Resident
Penalty
Summary
The facility failed to provide necessary behavioral health care and services for a resident diagnosed with major depressive disorder. The resident, who was cognitively intact with a BIMS score of 13 out of 15, exhibited symptoms of depression such as little interest or pleasure in activities, feeling down, and trouble sleeping. Despite these symptoms being noted in the Minimum Data Set (MDS) assessment, the facility did not have an active care plan addressing the major depressive disorder, nor did they identify specific target behaviors related to the diagnosis. Interviews with facility staff, including an LPN and the Director of Nursing, confirmed the lack of documentation and assessment for the resident's depressive symptoms. The LPN acknowledged the resident's mood changes but was unsure if these were related to the depression diagnosis, while the Director of Nursing verified that no assessment or care plan had been initiated for the resident's major depressive disorder. This oversight indicates a failure to adequately address and manage the resident's behavioral health needs.
Failure to Ensure Resident Free from Significant Medication Errors
Penalty
Summary
The facility failed to ensure Resident #22 was free from significant medication errors, resulting in the administration of chemotherapy medication in error. Resident #22 was admitted with multiple diagnoses, including a history of liver and esophageal cancer, both of which were in remission. Despite this, the facility administered Capecitabine, a chemotherapy medication, from 11/27/23 through 01/29/24 without proper verification of the medication orders from the referring hospital or the Veterans Affairs (VA). This led to Resident #22 experiencing increased weakness, pain, nausea, constipation, and weight loss. The facility did not include Resident #22 in an admission care plan meeting, which would have allowed for a review of the baseline care plan, medication list, and setting of goals for his stay. The medication administration records (MAR) showed that Capecitabine was administered continuously without the required seven-day break, further indicating a lack of proper medication management. Interviews with staff revealed that there was a failure to clarify unclear medication orders with the hospital or the in-house physician, and the error was only discovered after Resident #22 was discharged and the VA reviewed his discharge information. Resident #22 reported that his chemotherapy medication had been discontinued approximately seven years ago and was unaware of the medications he was receiving at the facility. The Director of Nursing (DON) and other staff confirmed that the baseline care plan meeting did not include Resident #22 or his family, and the medication reconciliation process was not properly followed. This lack of communication and verification led to the administration of an unnecessary and harmful medication, causing significant adverse effects for Resident #22.
Failure to Ensure Residents Were Free from Unnecessary Medications
Penalty
Summary
The facility failed to ensure residents were free from unnecessary medications, affecting two residents. Resident #33, who had multiple diagnoses including atrial fibrillation and acute kidney failure, had orders for both tramadol and Tylenol for pain management. However, there were no parameters in place to determine which PRN pain medication should be administered based on the numerical level of pain reported by the resident. Similarly, Resident #44, with diagnoses including ataxic cerebral palsy and schizophrenia, had orders for acetaminophen and hydrocodone-acetaminophen for pain, but also lacked parameters to guide the administration of these medications based on pain levels. Interviews with three LPNs revealed inconsistent practices in determining which pain medication to administer, with decisions often based on subjective assessments or resident input. The Director of Nursing confirmed that there were no parameters in place for these residents and stated that pain medication should be given based on the resident's reported pain level and physician's orders. The facility's policy on administering medications emphasized the need to follow prescriber's orders and to contact the prescriber if a dosage is believed to be inappropriate or excessive.
Latest citations in Ohio
A resident with intact cognition receiving Medicare Part A skilled services for metabolic encephalopathy had services discontinued while benefit days remained, but the facility did not issue the required Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN). The Social Services Director later confirmed that no SNF ABN was provided and reported she believed only a Notice of Medicare Non-Coverage (NOMNC) was needed when all skilled services were stopped. This practice conflicted with the facility’s written policy, which required SNF ABNs to be issued when extended care items or services were initiated, reduced, or terminated due to expected non-coverage by Medicare.
Surveyors identified that the facility exceeded the acceptable medication error rate when two residents with type 2 DM received insulin doses that were not administered according to orders or manufacturer instructions. In two separate observations, an LPN administered Novolog and another LPN administered insulin glargine and insulin lispro without priming the insulin pens, and the insulin lispro and Novolog were given after the residents had already consumed a significant portion of their breakfast meals, despite orders for administration before meals. Manufacturer information for both insulin products required priming before each injection to ensure accurate dosing, and facility policy required medications, including insulin, to be administered safely, timely, and in accordance with prescriber orders and specified time frames.
Surveyors found that the facility failed to document tray line food temperatures for multiple meals served from two dining room kitchenettes, despite having a “Trayline Taste & Temperature Log” and a policy requiring food to be stored, prepared, distributed, and served according to professional food safety standards. Review of logs showed repeated missing entries for breakfast, lunch, and dinner services in both the Harrison and McClellan dining areas, and the Senior Director of Culinary Services confirmed that temperatures had not been recorded for those meals, potentially affecting all residents receiving meals from those kitchenettes.
The facility failed to conduct and document required periodic care conferences for two residents, despite multiple comprehensive, quarterly, and significant change MDS assessments and a policy requiring periodic care conferences with resident and/or family participation. One resident with Parkinson’s disease, post-stroke hemiplegia, TIA, DMII, and depression had only two documented care conferences over a year, while another resident with aphasia, cerebrovascular disease, DMII, gait difficulty, coagulation defect, depression, and muscle weakness had no documented care conferences in the past year, aside from a declined invitation to the representative. The UCC confirmed that care conferences were expected to occur quarterly and that no additional documentation existed for either resident.
A resident with Alzheimer's disease and type II DM, who required extensive assistance with ADLs and was receiving scheduled Lantus and sliding-scale Humalog, experienced a severely elevated blood glucose level. The on-call provider was notified and ordered an additional dose of lispro insulin with a directive to recheck the blood glucose after administration. Nursing staff administered the extra insulin but did not document any follow-up blood glucose check, and the DON confirmed that this reevaluation was required by the facility's abnormal blood glucose policy and was not completed or documented.
A resident with Parkinson’s disease, dementia, and hypothyroidism was prescribed levothyroxine once daily along with other medications. A consultant pharmacist’s monthly drug regimen review recommended that levothyroxine be given in the morning on an empty stomach, 30–60 minutes before food, per manufacturer instructions. The medical record contained no documented physician response to this recommendation, and the MAR showed the drug scheduled for morning administration while the resident was observed eating breakfast and receiving the medication at the same time. An LPN confirmed administering levothyroxine during the meal, and the DON verified there was no documentation explaining whether or why the pharmacist’s recommendation was or was not followed, resulting in a failure to act on and document the identified irregularity.
A resident with severe cognitive impairment, multiple comorbidities, documented gait and balance abnormalities, and a high fall risk was care planned and assessed by therapy to require contact guard assistance and use of a gait belt for transfers and ambulation. While being assisted by a CNA from a recliner to the bathroom with a walker, the CNA did not apply a gait belt, even though the resident had a known tendency to lean backward when standing. As the CNA reached to open the bathroom door, the resident lost balance and fell backward, striking the back of the head, and was later found by an LPN without a gait belt in place, contrary to the facility’s gait belt policy and the resident’s assessed needs.
A resident with CKD stage five requiring peritoneal dialysis (PD) was admitted with pre-admission physician orders for three daily PD exchanges and monitoring for peritonitis (fever, abdominal pain, cloudy effluent), but these monitoring orders were not entered into the facility’s physician orders. The care plan referenced PD and general monitoring but did not specifically address peritonitis monitoring. Paper PD flowsheets showed incomplete and inconsistent documentation of exchanges and resident condition, including missing condition/comments for individual treatments and no record of one ordered PD exchange. The PD cycler flowsheet lacked effluent descriptions on multiple days. The PD nurse reported facility staff were expected to monitor effluent and symptoms, and the DON confirmed the absence of specific peritonitis monitoring orders, lack of an order for the PD cycler, and documentation gaps, despite a facility policy requiring ongoing assessment and monitoring for complications before, during, and after dialysis treatments.
A nurse was observed preparing multiple oral medications for a resident with depression, traumatic brain injury, anxiety, and impaired cognition by pushing tablets and capsules from unit-dose cards directly into her ungloved hand and then using her fingers to place them into a medication cup. In a follow-up interview, the RN confirmed this practice and acknowledged that the correct procedure is to dispense medications directly from the card into the cup, contrary to the facility’s medication administration policy requiring adherence to good nursing principles and practices.
A resident with Alzheimer’s disease, diabetes, anxiety, significant ADL dependence, and behavioral symptoms was observed seated in a chair positioned against the nursing station with a locked wheelchair placed directly in front, also against the nursing station, effectively restricting movement. An LPN confirmed both wheelchair wheels were locked and that it should not have been placed there, while a CNA stated she had positioned the wheelchair to prepare for lunch, was unable to complete the transfer, and left it in place, acknowledging this was wrong. This arrangement conflicted with the facility’s restraint policy, which prohibits physical restraints except when alternatives are ineffective for treating a medical symptom and defines restraints as devices adjacent to the body that cannot be easily removed and that restrict freedom of movement or access to the body.
Failure to Issue Required SNF ABN When Discontinuing Medicare Part A Services
Penalty
Summary
The deficiency involves the facility’s failure to issue a Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) when Medicare Part A services were discontinued for a resident who still had available benefit days. The resident was admitted with a diagnosis of metabolic encephalopathy and had intact cognition per the Minimum Data Set assessment. The facility’s own SNF Beneficiary Notification Review documented that Medicare Part A skilled services began on 02/11/26 and the last covered day was 03/11/26, and that the facility initiated discharge from Medicare Part A services before the resident’s benefit days were exhausted. Despite this, no SNF ABN was provided to the resident or the resident’s representative. During interviews, the Social Services Director stated that the SNF ABN was issued hours prior to the last covered day but, upon reviewing her files, confirmed that no SNF ABN had actually been issued for this resident. She further explained that she believed an SNF ABN was only required if one skilled service remained and that if all skilled services were being discontinued, only the Notice of Medicare Non-Coverage (NOMNC) needed to be issued. The Administrator, however, stated that a resident should always receive both a SNF ABN and a NOMNC when Medicare Part A services are discontinued and benefit days remain. Review of the facility’s written policy dated 03/28/23 showed that the facility was required to issue SNF ABNs for initiation, reduction, or termination of extended care items or services when Medicare payment was not expected, which did not occur in this case.
Plan Of Correction
This Plan of Correction is submitted as required under State and Federal law. This Plan of Correction does not constitute an admission on the part of the Facility that the findings cited are accurate, that the findings constitute a deficiency or that the scope and severity regarding the deficiency cited are correctly applied. Any changes to the Facility's policies and procedures should be inadmissible in any proceeding on that basis. Without admitting or denying the validity or the existence of the alleged noncompliance, the Facility submits this Plan of Correction with the intention that it be inadmissible by any third party in any civil or other action against the facility or any employee, agent, officer, director or shareholder of the Facility. The Facility is utilizing this Plan of Correction as its allegation of substantial compliance as of 05/29/2026 F-0582 Corrective action for resident/s: On 5/14/26 Resident #34 was informed of rights and responsibilities related to Advanced Beneficiary Notice and voiced understanding of information for future reference by administrator. Identification of other residents who may be affected: Any resident receiving skilled services from nursing or therapy services. The Administrator audited all residents who were discharged from skilled services in the past 30 days to ensure they were issued a Notice of Non-Coverage and Advanced Beneficiary Notice on 5/29/26. No non-compliance was noted. Measures for systemic change: On 5/14/2026 Business Office Manager, Director of Rehab, Minimum Data Set nurse, Director of Nursing and Social Services Director were educated on proper procedure of issuing of Notice Of Medicare Non Coverage and Advanced Beneficiary Notice by administrator. All upcoming discharges from skilled services will be reviewed weekly at Utilization Review meeting to ensure notices will be delivered timely. How Corrective Action will be monitored: Administrator or designee to complete audits of all residents being discharged from skilled services to ensure they were issued a Notice of Non-Coverage and Advanced Beneficiary. This audit will be completed weekly x 4 weeks, then monthly x 2 months. Corrective action will be initiated for any noted non-compliance. Audit findings will be reviewed as part of the monthly quality assurance process to determine the need for further monitoring. Date of Compliance 5/29/26
Insulin Administration Errors and Failure to Prime Insulin Pens
Penalty
Summary
The deficiency involves the facility’s failure to maintain a medication error rate below 5%, with surveyors identifying 3 errors out of 28 medication administration opportunities, resulting in a 10.71% error rate. For one resident with type 2 diabetes mellitus and moderate cognitive impairment, the physician’s order directed Novolog insulin 10 units via subcutaneous pen-injector to be given before meals. During an observed medication pass, the LPN administered 10 units of Novolog insulin without priming the pen and did so after the resident had already consumed approximately 50% of the breakfast meal. The LPN later confirmed she did not prime the pen and acknowledged that the insulin was ordered to be administered prior to meals. Manufacturer instructions for the Novolog FlexPen specified that an air shot (priming) must be performed before each injection to ensure proper dosing. Another resident, also diagnosed with type 2 diabetes mellitus and with intact cognition, had orders for insulin glargine 35 units subcutaneously twice daily and insulin lispro 20 units subcutaneously before meals, plus 12 units subcutaneously if blood glucose was between 251 mg/dL and 300 mg/dL. During an observed medication administration, an LPN administered 35 units of insulin glargine and 32 units of insulin lispro without priming the insulin pens and after the resident had consumed approximately 90% of the breakfast meal, despite orders for insulin lispro to be given before meals. The LPN later stated she could not remember if she had primed the pen and acknowledged that the insulin was ordered to be administered prior to meals. Manufacturer information for insulin lispro stated that the pen must be primed before each injection to confirm insulin delivery and remove air, and that failure to prime could result in too much or too little insulin. The DON confirmed the expectation that insulin be administered as ordered, including priming each pen with two units before dialing the prescribed dose, and facility policy required medications, including insulin, to be administered safely, timely, and in accordance with prescriber orders and required time frames.
Plan Of Correction
This Plan of Correction is submitted as required under State and Federal law. This Plan of Correction does not constitute an admission on the part of the Facility that the findings cited are accurate, that the findings constitute a deficiency or that the scope and severity regarding the deficiency cited are correctly applied. Any changes to the Facility's policies and procedures should be inadmissible in any proceeding on that basis. Without admitting or denying the validity or the existence of the alleged noncompliance, the Facility submits this Plan of Correction with the intention that it be inadmissible by any third party in any civil or other action against the facility or any employee, agent, officer, director or shareholder of the Facility. The Facility is utilizing this Plan of Correction as an allegation of substantial compliance as of 5/29/2026. F-0759 Corrective action for resident/s: Residents #21 and #22 were assessed and evaluated by nurse and Director of Nursing 5/14/26. Resident #21 and #22 both denied any adverse effects and none were noted upon assessment by the Director of Nursing on 5/14/2026. Notification made to physician on 5/14/2026. LPN # 2 competency Eval on insulin administration with the Director of Nursing completed 5/14/2026. Identification of other residents who may be affected: Diabetic residents on assignment of LPN #2/station 2 have the potential to be affected and were assessed by the DON/Designee on 5/14/26 and found to be within normal limits. Measures for systemic change: All Nurses were educated by the Director of Nursing on the steps for Insulin administration per competency, diabetes clinical protocol policy, Medication and treatment orders policy, administering medications policy, and Obtaining fingerstick Glucose Level policy On 5/14/2026. How Corrective Action will be monitored: Director of Nursing and Assistant Director of Nursing will complete insulin administration audits on 5 nurses. This audit will be completed weekly x 4 weeks, then monthly x 2 months. Corrective action will be initiated for any noted non-compliance. Audit findings will be reviewed as part of the monthly quality assurance process to determine the need for further monitoring. Date of Compliance: 5/29/2026
Failure to Document Tray Line Food Temperatures in Dining Room Kitchenettes
Penalty
Summary
The deficiency involves the facility’s failure to document tray line food temperatures for meals served from the Harrison and McClellan Dining Room kitchenettes, as required by professional standards for food service safety and the facility’s own policy. Review of the “Trayline Taste & Temperature Log” (revised September 2018) showed missing temperature documentation for multiple meals from the Harrison Dining Room kitchenette, including dinner on 03/30/26 and 03/31/26, lunch and dinner on 04/01/26 and 04/02/26, dinner on 04/07/26, and lunch and dinner on 04/08/26 and 04/10/26. The Senior Director of Culinary Services confirmed during interview that tray line food temperatures were not documented on the log for these meals. Similarly, review of the same log for the McClellan Dining Room kitchenette revealed that tray line food temperatures were not documented for dinner on 04/01/26, breakfast and lunch on 04/02/26, and lunch and dinner on 04/07/26. The Senior Director of Culinary Services also verified these omissions during interview. The facility census at the time was 27 residents, and the governing “Food and Nutrition” policy, approved on 09/07/21, stated that the facility must store, prepare, distribute, and serve food in accordance with professional standards for food service safety.
Plan Of Correction
F812 The facility will continue to ensure food temperatures are completed before meals are served for all residents. To ensure compliance with this standard the following measures have been taken: 1. Immediately 4/15/26 culinary supervisor #224 was re-educated by Dietary Manager to this standard and policy "Food and Nutrition" which includes documentation of food temperatures. 2. All dietary staff have been re-educated to the standard and policy "Food and Nutrition" during the month of April 2026. 3. Audits of food temperature documentation to be completed by Dietary Manager 4 x per week for 4 weeks then weekly for 4 weeks. 4. Administrator to validate audits/compliance and provide additional training as needed. Administrator will present to QAPI committee for ongoing monitoring and further direction.
Failure to Conduct and Document Required Care Conferences
Penalty
Summary
The deficiency involves the facility’s failure to complete and document comprehensive care conferences at required intervals in accordance with care plan regulations and facility policy. For one resident with Parkinson’s disease with dyskinesia, cognitive communication deficit, hemiplegia and hemiparesis following cerebral infarction, transient cerebral ischemic attack, type II diabetes mellitus, and major depressive disorder, the record showed multiple MDS assessments over a one-year period, including annual, quarterly, and significant change assessments. However, only two care conferences were documented during the last 12 months, despite the expectation that care conferences be conducted quarterly with the resident and family when possible. The Unit Care Coordinator confirmed that no additional care conference documentation existed for this resident beyond the notes dated 04/21/25 and 01/02/26. A second resident, with diagnoses including aphasia following cerebrovascular disease, cerebral infarction, type II diabetes mellitus, unsteadiness on feet, difficulty in walking, coagulation defect, depression, and muscle weakness, also had multiple MDS assessments completed over the review period, including quarterly and annual assessments. The record contained a note that a care conference was offered to the resident’s representative, who declined to attend, but there was no documentation of any care conferences for the most recent 12 months. The Unit Care Coordinator confirmed that no other care conference documentation was available for this resident. Facility policy stated that periodic care conferences involving the resident, family, and the interdisciplinary team are part of the care planning process, but the required periodic care conferences and corresponding documentation were not completed for these two residents.
Plan Of Correction
THIS PLAN OF CORRECTION SERVES AS BERKELEY SQUARE'S CREDIBLE ALLEGATION OF SUBSTANTIAL COMPLIANCE AS OF June 1, 2026. Without admitting or denying the validity or existence of the alleged deficiencies, Berkeley Square provides the following Plan of Correction: F657 The facility will continue to document completion of care conferences at the required intervals for all residents, including residents #04 & #15. To ensure compliance with this standard the following measures have be taken: 1. The social service designee and the inter- disciplinary team were re-educated by the administrator to the facility policy "Care Conference" on 4/29/26 and verbalized understanding. 2. Care conferences for resident #04 and resident #15 were conducted on or before 4/29/2026 by the interdisciplinary team. 3. Review of all other residents was conducted by the social service designee to validate and ensure that care conference schedule is up to date with timely care conferences scheduled for them on 4/15/2026. Audits of care conferences to be completed weekly for four weeks and then monthly after that by the social service designee. Documentation of the care conference including any identified concerns in the medical record. Administrator to validate audits/compliance and provide additional training as needed. Administrator will present results of these audits to QAPI committee for ongoing monitoring and further direction.
Failure to Reevaluate Blood Glucose After Treatment for Hyperglycemia
Penalty
Summary
The facility failed to ensure that a resident with diabetes received treatment in accordance with professional standards of practice when nursing staff did not reevaluate the resident's blood glucose after treatment for severe hyperglycemia. The resident, admitted with diagnoses including Alzheimer's disease, type II diabetes mellitus, and depression, had physician orders for Humalog insulin on a sliding scale before meals, Lantus insulin 25 units daily, and lisinopril 5 mg daily. The resident required extensive assistance with activities of daily living, including transfers, toileting hygiene, eating, and bathing. On the evening in question, the resident's blood glucose was documented as 532 mg/dL, and the on-call provider was notified. The provider gave a new order to administer an additional 8 units of lispro (Humalog) and to recheck the blood glucose in 30 minutes. The electronic medication administration record showed that the blood glucose of 532 mg/dL was obtained at 9:00 p.m. and that the additional 8 units of lispro were administered at 9:21 p.m. However, there was no documentation in the resident's chart that the blood glucose was rechecked after the additional insulin was given. In an interview, the DON confirmed there was no evidence of reevaluation and verified that, according to the facility's "Abnormal Blood Glucose Procedure" policy, the resident should have been reevaluated and that the evaluation step should have been included in the progress note documentation.
Plan Of Correction
F684 The facility will continue to ensure all residents, including #03, receive treatment in accordance with professional standards of practice and reevaluated for hyperglycemia. To ensure compliance with this standard the following measures have been taken: 1. The director of nursing assessed resident #03, reviewed documentation and orders and found no ill effects immediately 4/16/26. 2. All licensed nurses were re-educated to facility policy "Blood Glucose Monitoring" by the Director of Nursing/designee in April 2026. 3. Audits of like-residents that require blood sugar checks to be completed by the director of nursing/designee two times a week for 4 weeks and then monthly after that to validate correct follow through when there is abnormally high blood glucose result. The Administrator will bring results of these audits to the QAPI committee for ongoing monitoring and further direction.
Failure to Act on Pharmacist Drug Regimen Recommendation for Thyroid Medication
Penalty
Summary
The deficiency involves the facility’s failure to ensure that pharmacy recommendations from the monthly drug regimen review were acted upon and documented for a resident. The resident was admitted with diagnoses including Parkinson’s disease, dementia, and hypothyroidism, and had current physician orders for levothyroxine 150 mcg once daily, buspirone 50 mg twice daily, and losartan 100 mg once daily. A medication regimen review dated 11/25/2025 included a consultant pharmacist recommendation that levothyroxine be administered consistently in the morning on an empty stomach, at least 30–60 minutes before food, per manufacturer instructions. There was no specific physician response in the medical record to this recommendation, and the facility’s policy stated that consulting pharmacist reviews are sent to nursing and addressed with the primary care provider or consulting specialist for review and follow-up. Review of the resident’s medication administration record for April 2026 showed levothyroxine scheduled for 9:00 a.m. On observation, the resident was seen eating breakfast in the dining area at 8:03 a.m., and an LPN reported administering the levothyroxine 150 mcg to the resident while the resident was in the dining area eating breakfast. The DON confirmed there was no evidence in the resident’s medical record explaining why the consultant pharmacist’s recommendation from 11/25/2025 was or was not acted upon. This lack of documented physician review and action on the pharmacist’s identified irregularity constituted noncompliance with the drug regimen review requirements.
Plan Of Correction
F756 The facility will continue to ensure the pharmacy recommendations from the monthly drug regimen review by a licensed pharmacist are acted upon for all residents, including #08. To ensure compliance with this standard the following measures have been taken: 1. Resident #08 was assessed by the registered nurse and med review completed by 4/28/26. After review of resident's drug regime's, it was discovered that resident #8 had 2 separate medication recommendations on the same form, to be reviewed by two separate practitioners, pharmacy has been instructed and agreed to separate meds on individual forms. 2. Licensed nurses re-educated to facility policy "Drug Regimen Review" by Director of nursing/designee in April 2026 and no later than 5/8/26. Licensed nurses are responsible for ensuring the reviews and recommendations are given to the physician for timely review. 3. Review of all other current residents Drug Regimen orders completed by Director of nursing/designee on 4/16/26 to ensure recommendations were followed up on/reviewed by the physician and address concerns if needed. 4. Audit of drug regime recommendations, pharmacy recommendations, and physician follow up to be completed weekly for four weeks by the Director of nursing/designee. Administrator will present results of these audits to the QAPI committee for ongoing monitoring and further direction.
Failure to Use Required Gait Belt During Ambulation Resulting in Resident Fall
Penalty
Summary
The deficiency involves the facility’s failure to ensure that a required gait belt was used while assisting a high fall‑risk resident with ambulation, resulting in a fall with head injury. The resident had multiple diagnoses including metabolic encephalopathy, hypertension, osteoarthritis, muscle weakness, gait and mobility abnormalities, major depressive disorder, anxiety, and visual hallucinations. Admission and subsequent MDS and fall risk assessments documented that the resident was severely cognitively impaired, required moderate to maximal assistance with transfers and ambulation, could not independently come to a standing position, exhibited loss of balance while standing, used an assistive device, and had decreased muscle coordination. The resident had a history of falls prior to admission and was assessed as being at high, later moderate, risk for falls. The resident’s fall care plan identified her as at risk for falls and included interventions such as providing maximum to moderate assistance with transfers and walking short distances, use of a walker and wheelchair, and following the facility’s fall protocol. Therapy notes and care conference documentation indicated that the resident leaned backwards when standing, required contact guard to minimal assistance for bed mobility and transfers, and needed constant verbal cueing for safe sequencing during toilet transfers. The physical therapist confirmed that the resident was to use a gait belt with staff when ambulating, and the DON verified that therapy had assessed the resident as requiring contact guard assistance and a gait belt for ambulation and transfers. On the day of the incident, a CNA was assisting the resident from her recliner to the bathroom using a walker. The CNA walked beside the resident, providing guidance and support, and reported having a hand on the resident while assisting her. As they approached the bathroom door, the CNA reached for the doorknob to open it, and at that moment the resident began to lose her balance and fell backwards to the floor, striking the back of her head. The nurse who responded found the resident on her back at the foot of the bed with her feet near the bathroom, noted a red raised area on the back of the head, and documented that the resident was not wearing a gait belt and that the gait belt was on the dresser. In the facility’s investigative summary and in interviews, the CNA acknowledged that she did not have a gait belt on the resident while ambulating her, despite the resident’s assessed need for hands‑on assistance and gait belt use per facility policy and the resident’s care and therapy plans.
Failure to Implement PD Orders and Monitor Resident Receiving Peritoneal Dialysis
Penalty
Summary
The deficiency involves the facility’s failure to implement pre-admission physician orders for peritoneal dialysis (PD) and to provide ongoing monitoring for a resident with chronic kidney disease (CKD) stage five who required PD. Pre-admission orders dated 11/14/25 specified three daily PD exchanges at 6:00 A.M., 2:00 P.M., and 10:00 P.M., and directed staff to monitor for signs and symptoms of peritonitis, including fever, abdominal pain, and cloudy effluent. These monitoring orders were not entered into the facility’s physician orders. The resident’s care plan noted the need for PD and included general monitoring interventions (labs, signs of bleeding, bacteremia, septic shock, and significant vital sign changes), but did not specifically address the ordered monitoring for peritonitis. Review of PD documentation showed incomplete and inconsistent charting of treatments and resident condition. The paper peritoneal flowsheet had columns for time of PD and condition/comments, including instructions to call the nurse immediately for cloudy fluid, abdominal pain, or fever. However, the first entry on 11/15/26 at 2:00 P.M. only noted that the PD nurse completed the exchange, and the 10:00 P.M. entry that day had no condition/comment documentation. Subsequent days (11/16/25, 11/17/25, and 11/18/25) contained only one condition/comment entry per day rather than for each exchange, and there was no documentation that the 6:00 A.M. PD on 11/18/25 was completed. The PD cycler flowsheet starting 11/19/25 lacked any description of the effluent on multiple days. The PD nurse from the dialysis company stated facility staff were expected to monitor effluent for cloudiness and assess for abdominal pain and fever, and the DON confirmed there was no electronic physician order for peritonitis monitoring or for use of the PD cycler, that the paper charting did not allow for effluent description or symptom documentation for each treatment, and that PD was not documented at one ordered time. The facility’s dialysis policy required ongoing assessment and monitoring for complications before, during, and after treatments, which was not reflected in the documentation for this resident.
Improper Infection Control During Medication Administration
Penalty
Summary
Surveyors identified a deficiency in infection prevention and control related to medication administration for Resident #29. The resident was admitted on 02/28/14 with diagnoses including depression, traumatic brain injury, and anxiety, and had impaired cognition per a quarterly MDS assessment. During an observation on 03/25/26 at 6:58 A.M., RN #281 prepared the resident’s medications by removing an Amoxicillin-Pot Clavulanate tablet from the medication card and pushing it directly into her ungloved hand, then using her fingers to place the pill into a medication cup. The same process was observed for multiple other medications, including Escitalopram Oxalate, Furosemide, Sennosides, Lyrica, and Vitamin D, each being pushed from the card into the RN’s ungloved hand and then transferred by her fingers into the medication cup before administration to Resident #29. In a subsequent interview at 7:27 A.M. the same day, RN #281 confirmed she had placed each medication into her ungloved hands prior to administration and acknowledged that the proper procedure was to push the pills directly from the card into the medication cup. Review of the facility’s “Medication Administration – General guidelines” policy, revised 10/08/25, stated that medications are to be administered in accordance with good nursing principles and practices. This practice failure was cited as a deficiency under Complaint Number 2681777.
Improper Use of Wheelchair as a Physical Restraint
Penalty
Summary
Surveyors identified a deficiency related to the facility’s failure to ensure a resident was free from physical restraints. Resident #7, admitted with diagnoses including Alzheimer’s disease, diabetes mellitus, and anxiety disorder, was documented on a recent MDS as rarely understood and dependent for ADLs except eating. The resident ambulated independently on the unit without an assistive device and had documented verbal and other behaviors occurring one to three days during the look-back period. The care plan noted the resident had potential to be physically aggressive, chase staff, throw objects, and be combative with care, with interventions such as offering choices, administering medications as ordered, and intervening early when agitation occurred. During an observation and interview, Resident #7 was found sitting in a chair with the right arm of the chair positioned against the nursing station and a wheelchair placed directly in front of him. The left arm of the wheelchair was also against the nursing station, and both wheelchair wheels were locked, creating a barrier that appeared to restrain the resident, who was sleeping with his knees touching the locked wheelchair. An LPN confirmed both wheelchair wheels were locked and that the wheelchair should not have been placed in front of the resident. A CNA reported she had placed the wheelchair there in preparation to get the resident up for lunch, was unable to transfer him, and left the wheelchair in that position, acknowledging it was wrong to keep it there. The facility’s physical restraint policy stated that physical restraints are not used except when alternatives are not appropriate or effective for treating a medical symptom and defined physical restraints as any device attached or adjacent to the body that the individual cannot easily remove and that restricts freedom of movement or access to the body.
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release May 27, 2026) and official state health department websites — never guesswork.
Trusted by long-term care providers and associations.



