Above average — CMS composite of the measures below.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Novant Health Presbyterian Medical Center-snu during CMS and state inspections, most recent first.
The facility failed to maintain cleanliness around the garbage compacter area, with observations revealing trash, used gloves, and a foul odor. Staff interviews indicated a lack of clear communication and coordination between Environmental Services and Food/Nutrition Services, who shared responsibility for the area.
The facility failed to post signage indicating oxygen use outside the rooms of two residents receiving oxygen therapy. Despite being a smoke-free environment, the facility misunderstood the requirement for specific signage, leading to the deficiency noted by surveyors.
A facility failed to maintain a medication error rate of 5% or less, resulting in a 7.69% error rate. A nurse crushed a pantoprazole tablet and opened a tamsulosin capsule, contrary to administration instructions, and administered them to a resident. The pharmacy was not informed of any need for alternative medication forms, and the nurse admitted to not reading the instructions on the eMAR.
Improper Garbage Disposal and Cleanliness Issues
Penalty
Summary
The facility failed to maintain cleanliness around the garbage compacter area, as observed during a survey. During a continuous observation, various items such as a bag of trash, used disposable gloves, a plastic bag with exposed bread slices, and a large cardboard box were found outside the garbage compacter. The area emitted a foul odor and had a blackish/brownish sludge present. Additionally, flying insects were observed around the compacter, and debris was noted underneath the riser mechanism when it was in motion. Interviews with staff revealed a lack of clear communication and coordination between Environmental Services and Food/Nutrition Services, who shared the responsibility for maintaining the cleanliness of the garbage compacter area. The Environmental Services Director stated that the area should be checked twice daily, with additional spot checks throughout the day, but did not specify the frequency or timing of these checks. The Director of Operations confirmed the shared responsibility and noted that the area would be cleaned monthly by an external contractor, although this was not part of the initial deficiency findings.
Failure to Post Oxygen Use Signage
Penalty
Summary
The facility failed to apply signage indicating the use of oxygen outside the rooms of two residents who were using oxygen therapy. Resident #9, diagnosed with chronic obstructive pulmonary disease, was observed using oxygen via a nasal cannula at 2 liters per minute (LPM) without any signage outside her room. Similarly, Resident #5, diagnosed with tachypnea, was also observed using oxygen at 2 LPM without appropriate signage. The absence of signage was noted during observations conducted on August 12, 2024. Interviews with staff, including the Accreditation and Regulatory staff member, Nurse #1, and the Director of Accreditation and Regulatory, revealed a misunderstanding regarding the requirement for posting no smoking signs on resident doors. The facility, being a smoke-free environment, believed that general no smoking signs at major entrances sufficed, as per their interpretation of the National Fire Protection Association guidelines. This misunderstanding led to the lack of specific oxygen use signage outside the residents' rooms, contributing to the deficiency noted by the surveyors.
Medication Error Rate Exceeds Acceptable Threshold
Penalty
Summary
The facility failed to maintain a medication error rate of 5% or less, resulting in a rate of 7.69% due to two medication errors out of 26 opportunities. This deficiency was observed during a medication administration observation involving one resident. The resident had physician orders for tamsulosin and pantoprazole sodium, both with specific instructions not to open or crush the medications. However, during the medication pass, a nurse crushed the pantoprazole tablet and opened the tamsulosin capsule, administering both in applesauce to the resident. Interviews with the pharmacists revealed that the pharmacy was not informed of any need for alternative medication forms or a physician's order to alter the administration method. The nurse involved admitted to not reading the administration instructions on the Electronic Medication Administration Record (eMAR) and had no specific reason for this oversight. The facility administrator acknowledged that the nurse should have consulted with the physician or pharmacy for alternative options rather than disregarding the administration instructions.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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A prioritized, do-first checklist
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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Charlotte
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Citadel At Myers Park, Llc | 0.5 mi | — | 0 | 0 |
| Pelican Health At Charlotte | 0.9 mi | ★★★★★ | 19 | 2 |
| Peak Resources - Charlotte | 2 mi | ★★★★★ | 0 | 0 |
| White Oak Manor - Charlotte | 3.1 mi | ★★★★★ | 10 | 2 |
| Shamrock Nursing Center | 3.1 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.