Hickory Creek At Crawfordsville
Inspection history, citations, penalties and survey trends for this long-term care facility in Crawfordsville, Indiana.
- Location
- 817 N Whitlock Ave, Crawfordsville, Indiana 47933
- CMS Provider Number
- 155419
- Inspections on file
- 23
- Latest survey
- January 13, 2026
- Citations (last 12 mo.)
- 17
Citation history
Health deficiencies cited at Hickory Creek At Crawfordsville during CMS and state inspections, most recent first.
A QMA repeatedly failed to perform required hand hygiene while administering and preparing medications for multiple residents during meal service. The QMA handled personal items such as hair, removed food from a resident’s clothing, and touched another resident’s shirt between direct resident contacts and medication passes, without washing or sanitizing hands as required by facility policy. The facility’s medication policy required appropriate hand hygiene before and after direct resident contact, but these practices were not followed.
Surveyors found that a QMA routinely crushed and mixed multiple oral medications in applesauce for two residents, including memantine, aspirin EC, and potassium ER, despite pharmacy guidance and reference materials indicating these products should not be crushed. One resident had vascular dementia and swallowing difficulties, while the other had a history of stroke and vascular dementia without a swallowing disorder. The QMA reported she always crushed all medications for these residents, either due to swallowing problems or to improve acceptance. Although the facility had a General Dose Preparation and Medication policy requiring adherence to pharmacy guidelines and a pharmacy-supplied “do not crush” list, there was no formal, specific policy on crushing medications, and the listed non-crush medications were still altered during administration.
The facility did not ensure RN coverage for at least 8 consecutive hours on multiple days, as shown by staffing records and PBJ data. The Executive Director confirmed awareness of these lapses and acknowledged the regulatory requirement.
An LPN was observed placing a shared glucometer directly on a medication cart without a barrier and cleaning it with a hand sanitizing wipe instead of the approved disinfectant. The DON confirmed that facility policy requires the use of specific germicidal wipes and a clean barrier for glucometer disinfection, which was not followed in this instance.
A resident with COPD and respiratory failure was observed multiple times with their nebulizer mask left un-bagged on the bedside table, contrary to facility policy requiring sanitary storage of respiratory equipment. Staff confirmed the expectation for proper storage, but the mask was not maintained in a safe and sanitary manner after use.
The facility failed to ensure a Registered Nurse (RN) was present for 8 consecutive hours during a 24-hour period on multiple occasions in the first quarter of 2024. The Regional Director of Clinical Services (RDCS) confirmed the lack of RN coverage on specified dates and noted the absence of a Director of Nursing Services (DNS) and a related policy.
The facility failed to ensure proper labeling and disposal of medications for two medication carts. An undated eye drop solution and two insulin pens, one undated and one expired, were found. Staff were unsure of the policies regarding medication expiration.
The facility failed to ensure dining meal service was completed in a sanitary manner. An RN and a CNA were observed assisting two residents by cutting their sandwiches with ungloved hands. The Regional Director of Clinical Services confirmed that this practice was inappropriate and against Indiana retail food guidelines.
The facility failed to ensure that personal funds were available on weekends for a resident who was cognitively intact. Interviews revealed that the Business Office Manager was unaware of the weekend procedure, and neither the LPN nor the RN knew of any money bag or cash box for weekend access. The facility had not had consistent business office staff, and both staff and residents needed education on the procedure for obtaining personal funds on weekends.
The facility failed to ensure that two dependent residents were shaved due to a shortage of razors, despite their care plans requiring assistance with personal hygiene. Staff interviews revealed issues with the ordering process, and the facility lacked a specific policy on maintaining an adequate supply of razors.
Failure to Perform Hand Hygiene During Medication Administration
Penalty
Summary
The deficiency involves the facility’s failure to ensure hand hygiene was completed according to infection control practices during medication administration for five of six residents reviewed. On 1/13/26 at 7:50 a.m., a Qualified Medication Aide (QMA 10) was observed passing medications during breakfast in the main dining room. After handing one resident a cup of medications and while waiting for the resident to swallow, QMA 10 removed a piece of bacon from another resident’s shirt, lifted her long hair from her neck, scratched her head, and ran her fingers through her hair. When the resident finished taking the medications, QMA 10 returned to the medication cart and began setting up medications for another resident without washing or sanitizing her hands. At 8:11 a.m., QMA 10 spoon-fed a resident crushed medications in applesauce and, while walking back to the medication cart, tweaked another resident’s shirt as she joked with her, again without performing hand hygiene before setting up medications for the next resident. At 8:21 a.m., QMA 10 administered medications to another resident and returned to the medication cart without washing or sanitizing her hands before preparing medications for yet another resident. At 8:27 a.m., QMA 10 administered medications to that resident and did not wash or sanitize her hands before starting to set up the next medication. The facility’s General Dose Preparation and Medication policy, revised 11/15/24, indicated that appropriate hand hygiene should be performed before and after direct resident contact, which was not followed in these observed instances.
Improper Crushing of Non-Crush Medications During Medication Pass
Penalty
Summary
The deficiency involves the facility’s failure to ensure medications were administered according to manufacturer specifications, specifically by improperly crushing medications that should not be altered. During a morning medication pass in the main dining room, a QMA crushed and spoon-fed memantine tablets mixed in applesauce to a resident with vascular dementia, severe cognitive impairment, and documented swallowing difficulties. The physician’s orders allowed crushing of appropriate medications, but memantine was listed by the contracted pharmacy on a “do not crush” list, and a medication reference from the Mayo Clinic indicated memantine tablets should not be crushed, chewed, or divided because crushing can cause the drug to release too quickly into the body. In a separate observation, the same QMA crushed and spoon-fed aspirin EC (enteric coated), Jardiance (empagliflozin), and potassium chloride ER (extended release) mixed together in applesauce to another resident with a history of stroke and vascular dementia, who had severe cognitive impairment but no signs or symptoms of a swallowing disorder. The physician’s orders also allowed crushing of appropriate medications, but aspirin EC and potassium ER were on the pharmacy’s “do not crush” list. ISMP guidance indicated enteric-coated and ER medications should not be crushed or dissolved, and FDA information described potassium chloride ER as a formulation intended to slow potassium release. The QMA stated she always crushed all medications for these residents and administered them mixed together in applesauce, doing so for one resident due to swallowing problems and for the other because she took them better that way. The Regional Nurse Consultant indicated there was no formal facility policy for crushing medications, although a pharmacy-provided list of medications that should not be crushed was available, and the facility’s General Dose Preparation and Medication policy required staff to crush oral medications only in accordance with pharmacy guidelines and/or facility policy.
Failure to Provide Required RN Coverage
Penalty
Summary
The facility failed to ensure that a Registered Nurse (RN) was on duty for at least 8 consecutive hours each day, as required by regulation. Review of the Payroll Based Journal (PBJ) report during the entrance conference revealed that on multiple dates within one quarter, there was no documentation of RN coverage for any shift. Specifically, the staffing sheets for eight separate dates lacked evidence of an RN working in the facility. During an interview, the Executive Director confirmed awareness of the lack of RN coverage on the identified dates and acknowledged the expectation to comply with the regulation. The deficiency was based on both the PBJ report and the absence of RN documentation on the facility's staffing sheets for the specified dates.
Failure to Follow Infection Control Procedures for Shared Glucometer
Penalty
Summary
A Licensed Practical Nurse (LPN) was observed performing a blood glucose assessment for a resident using a shared glucometer. After completing the assessment, the LPN placed the glucometer directly on top of the medication cart without using a barrier, contrary to facility policy. The LPN then used a hand sanitizing wipe, rather than the approved disinfecting wipe, to clean the glucometer and wrapped it in the wipe before placing it into a plastic cup. During an interview, the LPN confirmed that hand sanitizing wipes were used for cleaning the glucometer after use. The Director of Nursing (DON) later clarified that the facility's policy requires the use of specific germicidal wipes for disinfecting shared glucometers and mandates the use of a clean barrier when placing the device on solid surfaces. The DON confirmed that the hand sanitizing wipes used by the LPN were not the approved type for disinfecting glucometers. The facility's policy also specifies that the glucometer should remain wet with the disinfectant for the recommended contact time and be allowed to air dry on a clean barrier before reuse. These procedures were not followed during the observed incident.
Nebulizer Mask Not Stored Safely After Use
Penalty
Summary
A deficiency was identified when a resident's nebulizer mask was repeatedly observed left un-bagged on the bedside table during multiple random observations throughout the day. The nebulizer mask was not stored in a safe and sanitary manner as required by facility policy, which specifies that nebulizer equipment should be placed in a plastic bag when not in use. These observations were made despite the resident having recently received a nebulizer treatment, as documented in the medication administration record. The resident involved had diagnoses including chronic obstructive pulmonary disease (COPD) and both acute and chronic respiratory failure with hypercapnia, requiring regular nebulizer treatments as ordered by a physician. Interviews with the Assistant Director of Nursing confirmed the expectation that nebulizer masks should be stored in a bag when not in use, and the Director of Nursing provided the facility's policy supporting this procedure. The failure to properly store the nebulizer mask constituted a lapse in maintaining safe and sanitary respiratory care for the resident.
Failure to Ensure RN Coverage for 8 Consecutive Hours
Penalty
Summary
The facility failed to ensure a Registered Nurse (RN) was present for 8 consecutive hours during a 24-hour period on multiple occasions in the first quarter of 2024. Specifically, the Payroll-Based Journal (PBJ) Staffing report indicated that there was no RN coverage on 10/23, 10/29, 12/3, 12/9, 12/10, 12/14, 12/16, 12/17, 12/23, 12/24, 12/25, and 12/30. This was confirmed by the Regional Director of Clinical Services (RDCS) during an interview, who reviewed the PBJ data and staffing schedules and acknowledged the lack of RN coverage on the specified dates. The RDCS also noted that the facility did not have a Director of Nursing Services (DNS) at the time, and a float DNS was not present on those days. The RDCS further indicated that the facility did not have a policy related to RN coverage. This lack of policy and the absence of a DNS contributed to the failure to maintain the required RN coverage. The deficiency was identified through record reviews and interviews conducted on 5/22/24, where it was confirmed that the facility did not meet the regulatory requirement of having an RN on duty for 8 consecutive hours each day for the specified dates.
Improper Medication Labeling and Disposal
Penalty
Summary
The facility failed to ensure medications were labeled properly and expired medications were disposed of appropriately for two medication carts reviewed. On one occasion, an undated and opened bottle of eye drop solution for a resident was found in the front hall medication cart. The Qualified Medication Aide (QMA) confirmed that eye drops should be dated when opened and are good for 28 days. The resident's physician order indicated the use of the eye drops twice a day. In another instance, an undated and opened insulin pen for a resident was found in the back hall medication cart. Additionally, another insulin pen with an open date far exceeding the 28-day limit was also found in the same cart. The Licensed Practical Nurse (LPN) was unsure of the policy regarding the duration insulin pens are good for once opened. The Regional Director of Clinical Services confirmed that insulin pens should be discarded after 28 days. The residents involved had diagnoses including type 2 diabetes mellitus with complications such as diabetic neuropathy.
Unsanitary Dining Meal Service
Penalty
Summary
The facility failed to ensure dining meal service was completed in a sanitary manner. During an observation, a Registered Nurse (RN) was seen assisting a resident by cutting her sandwich while holding it with her ungloved left index finger. Similarly, a Certified Nursing Assistant (CNA) was observed assisting another resident by pushing down on the resident's sandwich with her ungloved hand while cutting it. The Regional Director of Clinical Services confirmed that it was inappropriate for staff to touch resident food items with ungloved hands, and the facility was expected to follow the Indiana retail food guidelines, which mandate minimizing bare hand contact with exposed food.
Failure to Ensure Weekend Access to Personal Funds
Penalty
Summary
The facility failed to ensure that personal funds were available on the weekends for Resident 19, who was cognitively intact according to a quarterly Minimum Data Set (MDS) assessment. During an interview, Resident 19 indicated she had not been able to access her money on weekends for a while. The Business Office Manager (BOM) confirmed that residents could only obtain their money Monday through Friday and was unaware of the weekend procedure. The Corporate Business Office Specialist mentioned that a money bag should be kept at the nurse's station for weekend access, but was unsure of its exact location at this facility. Additionally, the facility had not had consistent business office staff for some time, and both staff and residents needed education on the procedure for obtaining personal funds on weekends. Further interviews revealed that neither the Licensed Practical Nurse (LPN) nor the Registered Nurse (RN) were aware of any money bag or cash box being available for personal funds on weekends. The RN mentioned that the Director of Nursing had recently purchased a cash box, but staff had not yet been educated on its use. The Regional Director of Clinical Services provided an undated document titled 'Resident Trust Overview,' which indicated that funds should be available to residents 24/7 and that a method for distributing funds after hours and on weekends must be established. However, this policy was not being followed at the time of the survey.
Failure to Ensure Residents Were Shaved
Penalty
Summary
The facility failed to ensure that dependent residents were shaved, leading to deficiencies in personal hygiene for two residents. Resident 30, who had a seizure disorder and was on anticoagulant medication, was observed with long facial hair on multiple occasions. The resident expressed that he had not been shaved for quite a while due to the facility running out of razors. His care plan indicated he required assistance with ADLs, including shaving during showers, but records showed he had not been shaved for several days in May 2024. Similarly, Resident 17, who had hypertensive heart disease, chronic kidney disease, and diabetes, was also observed with long facial hair. The resident indicated he had not been shaved for several days and depended on staff for shaving during showers or bed baths. Despite his care plan requiring assistance with ADLs, including shaving, records showed he had not been shaved for several days in May 2024. The resident was finally shaved after the facility received a new supply of razors. Interviews with staff, including the Regional Director of Clinical Services, a CNA, and the Administrator, revealed that the facility had issues with the ordering process, leading to a shortage of razors. The Administrator acknowledged that the facility could have purchased razors locally to meet the residents' needs. The facility lacked a specific policy on maintaining an adequate supply of razors, although the expectation was to always have enough supplies on hand to meet residents' needs.
Latest citations in Indiana
Surveyors observed that dietary staff repeatedly worked in kitchen and meal service areas with uncovered facial hair, despite facility policy and state sanitation requirements mandating effective hair restraints. Two dietary aides with short beards or mustaches were seen walking through food preparation areas, taking food temperatures, handling food, and plating meals at steamtables in dining rooms without any facial hair coverings, while the current policy required all hair, including facial hair, to be restrained to prevent contamination.
The facility failed to consistently provide and document required bed-hold policy notices when several residents were transferred to the hospital. In multiple cases, residents with dementia, psychotic disorders, COPD, chronic respiratory failure, altered mental status, and cerebral infarction were sent out for acute changes in condition, and while transfer notes reflected physician and family notifications, they lacked documentation that the bed-hold policy was discussed with the resident or responsible party. Notices of Transfer or Discharge often indicated a copy of the bed-hold policy was sent with the resident, but the records did not show signed and dated acknowledgment by the resident or appropriate representative, including in situations where a resident had moderate cognitive impairment, short-term memory issues, or a documented need for a proxy and a financial POA authorizing an agent for health care decisions.
Surveyors found that the facility failed to provide trauma‑informed and culturally competent care by not incorporating two residents’ extensive trauma histories and specific behavioral triggers into their care plans. One resident with documented homelessness, polysubstance abuse, severe accidents with multiple fractures, viral encephalitis with coma, physical and sexual abuse, loss of family contact, and a past suicide attempt had multiple behavior‑focused care plans that referenced identifying triggers but listed none and did not mention their physical, sexual, medical, or psychosocial trauma. Another resident with TBI from being struck by a truck, an 11‑month coma, long‑term state hospital residence, alleged shooting of a parent, and diagnoses including intermittent explosive disorder and borderline personality disorder had a PASRR identifying a specific trigger and notes of inappropriate sexual behavior, yet their care plans omitted these traumatic events, the identified trigger, and the sexual behavior. Staff interviews confirmed that residents were screened for trauma, but the trauma histories and triggers were not reflected in the individualized plans of care.
A resident with schizophrenia, post‑stroke hemiparesis, and mild cognitive impairment expressed feeling down and wanting to kill himself, but staff did not document asking about a specific plan, did not notify the physician or psychiatric NP as expected, and did not develop or update a care plan addressing depression or suicidal ideation. The SSD documented offering support and initiating 15‑minute checks once, but there was no further follow‑up or documentation of interventions after subsequent suicidal statements made in a care plan meeting with the resident’s father. The DON and Administrator reported that facility policy requires immediate notification of key staff, assessment for a plan and means of self‑harm, and thorough documentation, which were not carried out or reflected in the medical record for this resident.
A resident with schizophrenia, post-stroke hemiparesis, and mild cognitive impairment verbalized suicidal ideation, but the care plan did not address depression or suicidal thoughts, and required assessments and services were not accurately or timely documented. An SSD note recorded the resident saying he wanted to kill himself and referenced 15‑minute checks and a care plan update, yet the active care plan lacked depression/suicidal ideation interventions. Multiple late-entry Social Services notes were later added, describing follow-up visits and the resident denying suicidal ideation, but the SSD later reported she did not typically ask about a suicide plan and did not personally provide individual follow-up visits as described. These practices conflicted with the facility’s policy requiring factual, first-hand, and timely documentation of assessments and services.
A resident was observed with an Albuterol inhaler on an overbed table and later reported keeping the inhaler in a nightstand drawer, with no staff present during these observations. Record review showed the resident had no cognitive impairment on the admission MDS but lacked any documented self-medication administration assessment. The DON acknowledged that the required assessment had not been completed, despite facility policy requiring staff and the practitioner to evaluate each resident’s mental and physical abilities before allowing self-administration of medications.
Surveyors found that the facility submitted inaccurate direct care staffing data to CMS through the PBJ system over multiple days in a quarter. CASPER reports showed apparent gaps in 24-hour licensed nurse coverage, low weekend staffing, and a 1-star staffing rating, while internal staffing sheets documented that licensed nurses were present and the facility was fully staffed on those days. The Administrator reported that the discrepancies were due to PBJ data entry errors, despite a facility policy requiring all PBJ entries to be accurate, auditable, and verifiable against payroll, invoices, or contracts.
Surveyors found that the facility did not provide or document required written transfer/discharge notices and bed-hold policy information for four residents who were sent to the hospital, including individuals with conditions such as dementia, CHF, chronic respiratory failure, and CKD. In each case, progress notes showed that the resident was transferred for acute issues, but the clinical records lacked evidence that written notices were given to the residents or their representatives, and in one case lacked documentation that required information was sent to the receiving provider. Facility leadership, including the ADON, DON, and Administrator, acknowledged that the records did not contain the required documentation, despite a written policy requiring such notices and information exchange.
The facility failed to ensure timely electronic transmission of MDS assessment data to CMS for a resident. Record review showed an annual MDS that was more than 120 days overdue for submission. The MDS coordinator reported that two care area assessments on the annual MDS had remained incomplete until just before surveyor review, at which time the MDS was finished and submitted. The Administrator acknowledged there was no facility policy in place governing MDS transmissions.
Surveyors found that MDS assessments were inaccurately coded for two residents. One resident with a prior Level II PASARR for serious mental illness was incorrectly coded on the Annual MDS as not having a serious mental illness or related condition. Another resident with generalized anxiety disorder, major depressive disorder, and dementia, who was receiving Lorazepam for anxiety, was not coded with an active anxiety disorder diagnosis on the Quarterly MDS, despite active orders documented on the MAR. The MDS coordinator acknowledged both coding errors, and leadership reported there was no facility-specific MDS policy, relying instead on the RAI manual.
Uncovered Facial Hair During Food Preparation and Meal Service
Penalty
Summary
The deficiency involves the facility’s failure to ensure that food was served in a sanitary and safe manner in accordance with professional standards and facility policy during multiple kitchen and meal service observations. During an initial kitchen observation, two dietary aides were seen walking through the kitchen food preparation area with uncovered facial hair. One aide had facial hair above and below the lip and along the jaw line, approximately one-fourth inch in length, and the other had a mustache of similar length; neither used any facial hair covering. These observations occurred while staff were present in the kitchen area where food was stored and prepared. During subsequent observations on the same day, the same two dietary aides were again observed with uncovered facial hair while directly involved in meal preparation and service. One aide walked through the kitchen while the noon meal was being prepared and placed into a transport cart for service in the south dining room, and later was observed plating the noon meal at the steamtable in that dining room, still without a facial hair covering. The other aide walked through the kitchen while the noon meal was being prepared and placed into the steamtable for the north dining room, took food temperatures, assisted with plating meals at the steamtable, and retrieved food items and supplies from the kitchen, all while having an uncovered mustache approximately one-fourth inch in length. The Dietary Manager stated that staff hair was to be covered when in the kitchen and during meal service, and the facility’s written policy and the cited Indiana Food Establishment Sanitation Requirements both required effective hair restraints, including for facial hair, to prevent contamination of food, equipment, and utensils.
Failure to Provide and Document Bed-Hold Policy at Time of Hospital Transfer
Penalty
Summary
The deficiency involves the facility’s failure to ensure that required bed-hold policy information was provided and documented for four residents transferred to the hospital. For a resident with dementia, psychotic disorder, and autistic disorder who had a BIMS score of 0 indicating severe cognitive impairment, progress notes documented physician notification and guardian notification when the resident was sent to the hospital, but there was no documentation that the bed-hold policy was provided to the responsible party. A Notice of Transfer or Discharge later indicated a copy of the bed-hold policy was sent with the resident. Another resident with COPD and chronic respiratory failure, cognitively intact with a BIMS score of 13, experienced a decline in condition and was transferred to the hospital by ambulance; progress notes documented family notification but did not document any discussion of the bed-hold policy, although a Notice of Transfer or Discharge indicated a copy of the bed-hold policy was sent with the resident. A third resident with altered mental status and cerebral infarction, with a BIMS score of 10 indicating moderate cognitive impairment and documented short-term memory impairment, experienced changes in condition and was transferred to the hospital. Progress notes stated the resident was their own responsible party and that no other notification was completed, and transfer documentation did not include the bed-hold policy, although an untimed Notice of Transfer or Discharge indicated a copy of the bed-hold policy was signed by the resident. A financial power of attorney document in the record showed the resident had designated an agent to act in consent or refusal of health care. For a fourth resident with dementia and osteomyelitis, transfer documentation and a Notice of Transfer or Discharge indicated a copy of the bed-hold policy was sent with the resident, and the transfer form noted the resident required a proxy for decision making. The facility’s policy required that at the time of transfer to a hospital, written notice specifying the duration of the bed-hold policy and information on return to the next available bed be provided, and that a signed and dated copy of the bed-hold notice given to the resident or representative be kept in the resident file, which was not consistently documented for these residents.
Failure to Integrate Trauma Histories and Behavioral Triggers Into Care Plans
Penalty
Summary
The deficiency involves the facility’s failure to identify and incorporate residents’ trauma histories and specific behavioral triggers into their care plans, despite documented histories of significant trauma and behavioral health issues. For one resident, extensive social service and progress notes documented homelessness, polysubstance abuse, major depressive and anxiety disorders, chronic pain, a history of severe car accidents with multiple fractures, viral encephalitis resulting in a three‑month coma, loss of child custody, multiple divorces, physical abuse by a spouse, the death of a fiancé who was struck by a car while in a wheelchair, lack of family contact, and a past suicide attempt by Valium overdose. Additional documentation noted a history of rape by a brother at age eight and prior placement under direct supervision and 15‑minute checks related to suicidal ideation. Despite these documented traumatic events and behavioral health concerns, the resident’s care plans did not identify a history of physical trauma, sexual trauma, homelessness, substance abuse, medical trauma, or attempted suicide. For this same resident, the MDS showed no cognitive deficit and identified behaviors such as verbal aggression and rejection of care, along with diagnoses including seizure disorder, depression, chronic pain syndrome, homelessness, and anxiety disorder. Multiple care plans addressed behaviors such as drug‑seeking, pretending to have seizures for attention or medication, making false allegations, verbal aggression when unable to smoke, and a desire for intimate relationships with consenting male residents. These care plans referenced goals such as effective coping skills, seeking staff support, and compliance with the smoking policy, and they called for identification and reduction of behavioral triggers. However, none of these care plans actually listed any specific triggers. The care plan addressing the resident’s right to consensual intimate relationships focused on assessment and education regarding consent but did not integrate the resident’s extensive trauma history. Staff interviews indicated the resident had displayed sexual behaviors since admission, including an incident where the resident expressed anger at another resident for not buying a soda after engaging in sexual acts. A second resident with a documented history of traumatic brain injury (TBI), dementia, seizure disorder, borderline personality disorder, anxiety, intermittent explosive disorder, tobacco use, and other behavioral/emotional disorders was also affected by the same deficiency. Social history and progress notes documented that this resident sustained a TBI after being hit by a semi‑truck while riding a bicycle at age 18, resulting in an 11‑month coma, followed by 13 years in a state hospital and subsequent residence in a group home. Additional documentation indicated the resident allegedly shot their father at age 26 after being sworn at and had a PASRR identifying TBI, intermittent explosive disorder, and borderline personality disorder, with a specific trigger of hearing the name of the current U.S. President. Progress notes also described inappropriate sexual behavior toward staff, including touching themselves intimately during personal care and refusing to stop when redirected. Despite this, the resident’s care plans, which addressed explosive disorder and history of altercations, risk for decreased psychosocial well‑being, and refusal to bathe or shower, did not list any specific behavioral triggers, did not reference the traumatic events such as being hit by a truck or shooting their father, and did not document the inappropriate sexual behavior. The Administrator and Social Service Director acknowledged that residents were to be screened for trauma and that trauma responses and PTSD should be added to care plans, but the specific trauma histories and triggers for these two residents were not incorporated into their plans of care.
Failure to Assess and Care Plan for Resident Suicidal Ideation
Penalty
Summary
The deficiency involves the facility’s failure to adequately assess, investigate, and care plan for a resident’s suicidal ideation in accordance with its own policy and staff expectations. The resident had diagnoses including schizophrenia, cerebral edema, and hemiparesis/hemiplegia following a cerebral infarction, and a current MDS showed mild cognitive impairment (BIMS score 12). A progress note documented that the resident told the Social Services Director (SSD) he was feeling down and wanted to kill himself; the SSD offered assistance, activities, and initiated 15‑minute checks, and the note stated the care plan was updated. However, the note did not indicate that the SSD asked whether the resident had a plan to kill himself, and there were no additional notes regarding suicidal ideation or follow‑up. Review of the current care plan showed no problem, goal, or interventions addressing depression or suicidal ideation, and progress notes over the following month contained no documentation of physician notification related to the suicidal statement. Further record and interview evidence showed that the care plan conference summary did not document interventions for suicidal ideation, and the SSD acknowledged she did not normally ask residents expressing suicidal ideation if they had a plan. The SSD reported that the resident had admission paperwork mentioning suicidal ideation related to depression after a stroke and that the resident again vocalized suicidal ideation during a care plan meeting with his father, after which emotional support was offered and the father took the resident out on a leave of absence; no further visits or follow‑up were done. The DON stated that, upon notification of suicidal verbalization, staff should assess the resident, ask if there is a plan, remove potential means of self‑harm, immediately notify the psychiatric NP, and document the occurrence, and that a detailed progress note and updated care plan were expected but not present for this resident. The Administrator similarly stated that staff should ask about a plan, document interventions, notify the physician and family, and update the care plan, and indicated the resident should have had a care plan addressing depression with suicidal ideation. The facility’s written policy required immediate notification of the DON, SSD, and physician, an interview including asking about a plan and assessing mood and means for self‑harm, and thorough documentation of mood, behavior, and all actions taken, which were not reflected in the resident’s record.
Incomplete and Inaccurate Documentation of Suicidal Ideation and Follow-Up
Penalty
Summary
The facility failed to ensure accurate, complete, and timely documentation of assessments and services for a resident who verbalized suicidal ideation. Resident 6, who had schizophrenia, cerebral edema, and right-sided hemiparesis/hemiplegia following a cerebral infarction, had a BIMS score of 12 indicating mild cognitive impairment. The resident’s admission paperwork mentioned suicidal ideation related to depression after a stroke, and a Social Services note on 3/11/2026 documented that the resident was feeling down and said he wanted to kill himself. The Social Services Director (SSD) documented that she talked with the resident, coordinated with Activities, advised the resident to contact SSD or nursing if he wanted to talk, and that the resident was scheduled for 15-minute checks and the care plan was updated. However, the current care plan initiated on 2/26/2026 did not address depression or suicidal ideation. Multiple Social Services progress notes were later entered as late entries in April, with effective dates in March, stating that the resident had no plan and no longer had suicidal ideation, that he felt much better after 1:1 time, and that he continued his daily routine and therapy. These late entries described follow-up visits and reassessments of suicidal ideation on several consecutive days, but in interviews the SSD stated she did not normally ask residents about having a plan when they verbalized suicidal ideation and did not recall any other occurrences beyond the initial event. She further indicated she did not personally provide individual follow-up visits with this resident regarding suicidal ideation, despite the late-entry notes describing such visits. The DON acknowledged that late entries had been added to address concern about suicidal verbalization, and the Administrator stated that upon suicidal statements staff should ask about a plan, notify the physician and family, and update the care plan, and that this resident should have had a care plan addressing depression with suicidal ideation. The facility’s documentation policy required factual, first-hand, timely documentation, which was not followed in this case.
Failure to Complete Required Self-Administration Assessment for Inhaler Kept at Bedside
Penalty
Summary
Surveyors identified that a resident was allowed to keep and access an Albuterol inhaler without the facility completing the required self-administration medication assessment. During an initial tour, the resident was observed sitting in a wheelchair with a handheld Albuterol inhaler on the overbed table and no staff present in the room or hallway. On a subsequent observation, the resident again was in a wheelchair and reported that the Albuterol inhaler was stored in the top drawer of the nightstand, where it was found. Review of the clinical record showed an admission MDS indicating no cognitive impairment, but there was no documentation of a self-medication administration assessment. In an interview, the DON confirmed that the resident did not have the required self-medication assessment, despite the facility’s policy stating that staff and the practitioner must assess each resident’s mental and physical abilities to determine whether self-administering medications is clinically appropriate. This failure to complete and document a self-administration medication assessment for a resident who had an Albuterol inhaler kept at bedside constituted noncompliance with the facility’s own policy and with 410 IAC 16.2-3.1-11(a).
Inaccurate PBJ Staffing Data Submission to CMS
Penalty
Summary
The deficiency involves the facility’s failure to electronically submit complete and accurate direct care staffing information to CMS through the Payroll-Based Journal (PBJ) system for 22 days in a fiscal quarter. A CASPER report review on 4/6/26 showed that, according to PBJ data, the facility did not have licensed nursing coverage 24 hours per day on multiple specific dates across three months, had low weekend staffing, and held a 1-star staffing rating. However, review of the facility’s internal staffing sheets for that quarter indicated the facility was fully staffed and had licensed nurse coverage on all of the dates in question. During an interview, the Administrator stated that the PBJ information must have contained data entry errors, as she had verified licensed staff coverage on the timesheets. The facility’s PBJ policy in effect stated that all staffing data entered into the PBJ system would be auditable and verifiable through payroll, invoices, or contracts, but the submitted PBJ data did not accurately reflect the facility’s actual licensed nurse staffing as documented on internal records. No specific residents or clinical conditions were mentioned in the report, and the deficiency centers solely on inaccurate staffing data submission rather than direct resident care events.
Failure to Provide and Document Required Transfer/Discharge and Bed-Hold Notices
Penalty
Summary
The deficiency involves the facility’s failure to provide and document required written notices of transfer/discharge and bed-hold policies, as well as required information to receiving providers, for four residents who were transferred or discharged to the hospital. For a resident with generalized anxiety disorder, major depressive disorder, and dementia, progress notes showed that the resident was sent to the hospital via 911 for chest pain, lower back pain, and shortness of breath and later returned to the facility, but the clinical record lacked documentation that a written Notice of Transfer/Discharge and the bed-hold policy were provided to the resident or representative, and lacked documentation that required information was conveyed to the receiving facility. The ADON and the Administrator both confirmed there was no documentation that these written notices were provided. For a resident with congestive heart failure and muscle weakness who was sent to the emergency room for painful urination and bloody urine, the clinical record lacked documentation that a Notice of Transfer/Discharge or bed-hold policy was given to the resident or representative, which the DON confirmed. Another resident with chronic respiratory failure and diabetes was discharged to the hospital for respiratory failure, and a resident with chronic kidney disease and dementia was discharged to the hospital, but in both cases there was no documentation that a written notice of transfer/discharge or bed-hold policy was provided to the residents or their representatives. Review of the facility’s Transfer and Discharge policy, dated 1/15/26, showed that the policy required the facility to provide written transfer/discharge notices and bed-hold information to residents and representatives and to provide specified information to receiving providers, but the records for these four residents did not contain the required documentation.
Failure to Timely Transmit MDS Assessment Data to CMS
Penalty
Summary
The facility failed to ensure timely electronic transmission of MDS (Minimum Data Set) assessment data to the CMS system for one resident. Review of the clinical record for Resident 36 on 4/9/26 showed an annual MDS assessment dated 2/23/26 that was more than 120 days overdue for submission to CMS. During an interview on 4/10/26 at 11:22 a.m., the MDS coordinator stated she still had two care area assessments left to complete on the annual MDS assessment and that she had just finished them and submitted the MDS to CMS, indicating the assessment had not been completed and transmitted within the required timeframe. In a separate interview on 4/10/26 at 12:05 p.m., the Administrator reported that the facility did not have a policy regarding MDS transmissions, further demonstrating the lack of an established process to ensure that MDS data were encoded and transmitted to the State and CMS within the required time limits.
Inaccurate MDS Coding for Mental Health and PASARR Status
Penalty
Summary
The deficiency involves the facility’s failure to ensure that MDS assessments accurately reflected residents’ clinical status for two residents. For one resident with diagnoses including bipolar disorder and anxiety, the Annual MDS dated 3/11/26 indicated the resident was not considered by the state Level II PASARR process to have a serious mental illness or intellectual disability/related condition, despite a Level II PASARR having been completed on 3/31/23. This discrepancy was identified through record review and confirmed in an interview with the MDS coordinator, who acknowledged that the MDS assessment did not accurately reflect the existing Level II PASARR information. For another resident with generalized anxiety disorder, major depressive disorder, and dementia, the Quarterly MDS dated 3/30/26 did not code anxiety as an active diagnosis. However, review of the MAR showed active orders as of 2/27/26 for Lorazepam, prescribed for generalized anxiety disorder, and the RAI manual specifies that active diagnoses should be identified using sources such as medication sheets and physician orders during the 7-day look-back period. In an interview, the MDS coordinator confirmed that the resident did have an active anxiety disorder diagnosis and that the MDS should have been coded “yes” for anxiety disorder but was incorrectly coded “no.” The Administrator and MDS coordinator also stated the facility did not have an MDS policy and relied on the RAI manual for completing assessments.
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