F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E

Elopement Supervision and Monitoring Failures

The Shores Post-acuteSan Diego, California Survey Completed on 07-15-2026

Summary

The facility failed to ensure adequate supervision and accident hazard prevention related to elopement for two residents. Resident 1 had diagnoses including schizoaffective disorder, major depressive disorder, bipolar disorder, anxiety disorder, psychotic disorder with delusions, difficulty walking, and morbid obesity. The resident had a documented history of wandering and elopement, was scored high risk for wandering, and was observed calling 911 and saying he wanted to leave. After the resident was found outside the facility unattended on 6/30/26, records and interviews showed he had attempted to climb a fence, reentered the building, took the elevator to the basement, exited through a basement door, and left through an open parking lot gate. Surveyors observed that the elevator leading to the basement was easily accessible to residents and that the basement contained hazardous areas, including exposed wiring, electrical panels, tangled cords, broken equipment, and tools. The maintenance supervisor stated the elevator no longer required a key and that anybody could get in it. The basement exit door alarm was tested and was not audible on the nursing station. The maintenance supervisor also stated the basement exit door had not previously locked, the alarm had not previously been activated, and the Door Log had only recently been implemented. The July Door Log and the Emergency Exit/Alarm Checks Per Shift logs showed missing documentation, and the maintenance supervisor stated the checks should have been completed every shift. Resident 1 was placed on q15-30-minute monitoring after the elopement, but the monitoring logs contained multiple undocumented time periods. CNA 5, who attended an elopement prevention in-service, did not know what Code [NAME] was. The in-service lesson plan also contained inaccurate information stating that housekeeping would lock the back dining room doors each night, while the maintenance supervisor stated those doors could not be locked and were only closed. The interdisciplinary team investigation was described by multiple staff as incomplete because maintenance staff, who knew the facility layout and vulnerable areas, was not included. Resident 2, who had dementia, psychotic disorder, anxiety disorder, altered mental status, and a care plan identifying wandering and elopement risk, was reported missing from the secured unit and later found on a road near the facility. Staff stated the secured unit relied on hall monitors instead of wander guards, but the monitoring schedule had gaps and some assigned monitors were not aware of their assignments. During observation, a CNA left the hall monitor post to get water for a resident, and no hall monitor was observed near an exit door during meal service. The administrator acknowledged that hall monitors should have been devoted only to monitoring the halls and exit doors and that there should not have been gaps in the schedule.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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