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F0602
D

Misappropriation of Resident Funds by Staff Member

Medford, Oregon Survey Completed on 03-04-2026

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to protect a resident from misappropriation of money when a staff member used the resident’s bank card without authorization. The resident, admitted with anxiety and depression and documented as cognitively intact on the admission MDS, kept a bank card in a billfold in their room. A public complaint was made after the resident’s representative reviewed the resident’s bank statement and found multiple charges totaling approximately $1,696 over several weeks, despite the resident not having used the card. The resident reported not authorizing the purchases and stated that the police had seen pictures of the person who took the money. A subsequent investigation, including involvement of law enforcement, identified a CNA/receptionist as the individual who used the resident’s bank card. Police presented a photograph of this staff member to the facility and reported approximately $1,700 in charges for household goods and toys beginning in December. The staff member admitted to using the resident’s card, acknowledging at least $100 used for personal purposes and characterizing it as borrowing money from someone considered “like family.” Facility leadership stated they would expect staff not to use a resident’s bank card, confirming that the staff member’s actions constituted misappropriation of resident funds.

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