Failure to Post Required Daily Nurse Staffing Information
Penalty
Summary
The facility failed to post required daily nurse staffing information, including the total number of CNAs, LPNs, and RNs and the actual hours worked for resident care per shift. During observations over several days, surveyors noted a whiteboard in the LTC unit hallway labeled with the facility name that listed the date, first names of nursing staff and CNAs on duty, general shift times, and the resident census. However, the board did not include the total number of licensed nurses or CNAs per shift, nor did it display the total actual hours worked by each staff type. In an interview, the CNO confirmed that the facility did not post nurse staffing hours, explaining that the whiteboard was updated daily only for the current shift and that historical staff schedules were kept in a file at the nurse’s desk, which was not publicly posted and had no reference directing residents or visitors to its existence. This failure to post complete and accurate nurse staffing information resulted in residents and their families receiving inaccurate information about staffing levels.
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