MDS Communication Restorative Program Mis-coded for 3 Residents
Summary
The facility failed to accurately code the Minimum Data Set (MDS) for 3 of 3 sampled residents reviewed for the communication restorative program. The Long-Term Care Facility Resident Assessment Instrument (RAI) Version 3.0 User’s Manual stated that a communication restorative program must be individualized, planned, monitored, evaluated, and documented. Surveyors found that the residents’ restorative entries were coded as communication programs even though the documentation did not show resident-specific communication goals, measurable interventions, or evidence that the programs met the required criteria. Resident 4 was cognitively intact and coded on the Quarterly MDS as participating in a communication restorative program for 4 days during the assessment window. The resident said they were independent while playing Yahtzee. The restorative evaluation documented that Resident 4 was enjoying the communication program and socialization continued, and the care plan described meeting in the dining room to play a board game or Yahtzee up to 6 times per week for 15 minutes. Staff described the program as residents playing cards or Yahtzee independently, and the only documentation provided was a score sheet without notes showing progress toward communication goals. Facility staff stated the goal was to maintain socialization or increase socialization, and one MDS staff member said showing up and participating meant the goal was met. Resident 3 was cognitively intact and coded on the Quarterly MDS as participating in a communication restorative program for 3 days. The resident said staff read the bible to them. The initiation evaluation documented a new restorative communication program because the resident requested bible reading, and the care plan listed bible reading with staff up to 6 times per week for 15 minutes. Resident 2 was severely cognitively impaired, required maximum assistance with cares, and was coded on the Significant Change MDS as participating in a communication restorative program via bible study. The care plan stated staff would do bible study/questions per resident choice, but did not document the resident’s communication level, specific goals, how progress would be measured, or monitoring/documentation of the program. Staff confirmed the program consisted of staff reading books, magazines, or the bible to residents and said no notes were taken beyond attendance, and one staff member ultimately stated the activity was not a communication restorative program but an activity.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.