F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E

Unsecured Vapes and Illicit Substances in Resident Rooms

Heritage Hall BlacksburgBlacksburg, Virginia Survey Completed on 02-24-2026

Summary

Facility staff failed to ensure that electronic cigarettes (vapes) and illicit substances were securely stored and controlled, contrary to the written smoking policy prohibiting smoking/vaping inside the facility and prohibiting residents from keeping smoking paraphernalia in their possession. The policy required all such items to be kept at the nurse’s station, in the med room, or another locked safe area. Despite this, multiple residents reported having vapes in their rooms and charging them independently, and staff interviews and documentation showed a pattern of noncompliance with the smoking policy and lack of secure storage of these items. One resident with hemiplegia, generalized muscle weakness, chronic kidney disease, and intact cognition was care planned as an active smoker with a history of noncompliance and prior loss of smoking privileges. The care plan included an intervention to ensure smoking items were stored correctly per policy, but the resident reported that he vaped, kept his vape in his room, and charged it without staff assistance. The social worker reported having taken multiple marijuana and nicotine vapes from this resident’s room in the past, most recently a few months before the survey, with the items found in plain sight. The resident’s safe smoking assessment did not address vape use, and staff interviews showed that, although the activities department stated vapes were to be locked and only used at designated smoking times, they had only “heard” that residents had vapes and had not observed them. Another resident with a history including cervical vertebrae dislocation, chronic pain syndrome, generalized muscle weakness, and intact cognition was care planned for a history of smoking with a goal not to smoke without supervision, but the safe smoking assessment listed the resident as a non-smoker. This resident stated he had a vape in a tote bag on his bed, that staff allowed him to vape while in bed, and that he charged the vape himself using his phone charger. A third resident, with diabetes, neuropathy, need for continuous supervision, and intact cognition, was care planned as a smoker with a history of noncompliance and documented vape use. A surveyor noted an odor resembling marijuana from this resident’s room after another resident entered and closed the door; the administrator also noted the odor, and later the resident admitted to having marijuana in his room and turned over a small baggie and a lighter. Multiple staff, including LPNs, CNAs, housekeepers, and a unit manager, reported smelling marijuana in or near this resident’s room over time, but the social worker, who stated she had received such reports and requested room searches, had not documented these conversations, and the clinical record contained no documentation of these reports or requests. A fourth resident with Alzheimer’s disease, major depressive disorder, generalized arthritis, generalized muscle weakness, and intact cognition was documented in a physician progress note as reporting THC vape use for pain management. The resident’s care plan did not address smoking status, and the safe smoking assessment listed the resident as a non-smoker. This resident stated she did not smoke cigarettes but had a vape in her room and could charge it without staff assistance. Staff interviews indicated that CNA and housekeeping staff had noticed marijuana odors in the hallway and specifically from the vicinity of this resident’s room, but some staff did not report these odors because they were unsure of the source. The physician later stated he knew the resident used THC for pain control but had no knowledge that she was using it in the facility. Across these residents, the facility’s own policy requiring secure storage of vapes and smoking materials and prohibiting unauthorized controlled substances was not implemented, and staff reports and observations of marijuana odors and resident possession of vapes were not consistently documented or acted upon in a manner that ensured secure storage and prevention of misuse or hazards.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Unsafe Cord Placement and Failure to Follow Fall Interventions
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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