F0919

D

Inaccessible Call Bells for Multiple Residents

Wynnewood, Pennsylvania Survey Completed on 02-04-2026

Penalty

No penalty information released

Summary

The facility failed to ensure that all residents had access to a functioning call system in their rooms and bathrooms, as required by policy and state regulations. During an observation conducted with the Director of Nursing, multiple residents were found without accessible call bells. One resident’s call bell was located behind a nightstand dresser, covered with a pillow, and not accessible. Another resident’s call bell was observed on top of a dresser and not within reach. A third resident’s call bell was behind the bed and not accessible. Two additional residents had call bells hanging down and out of reach, and a family member sitting with one of these residents reported that this resident’s call bell was often found on the floor and not accessible. Another resident’s call bell was wrapped behind the bed and not accessible. These observations showed that several residents did not have call bells within reach to request staff assistance.

The deficiency was cited under 28 Pa. Code 201.14(a) regarding the responsibility of the licensee and 28 Pa. Code 201.18(b)(1) regarding management responsibilities.