Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$29 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0812
D

Improper Food Storage and Inadequate Kitchen Cleaning Practices

New Bern, North Carolina Survey Completed on 02-06-2026

Penalty

Fine: $24,850
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Surveyors identified a deficiency in the facility’s main kitchen related to improper food storage and inadequate cleaning practices. During observations in the dry storage room, an open bag of cereal was found in a container whose lid was on the floor under another shelving unit. A bag of grits on a metal shelf was not sealed, with the top only rolled up. Shelf liners on this and another shelf had visible fine grainy food particles. Underneath the shelving units in dry storage, surveyors observed multiple food items and debris, including loose dry cereal, a dried orange peel, closed packets of cookies, water bottles, condiment packets, a carbonated drink, a closed bag of Cheetos, a closed pudding cup, a loose cigarette, and a pair of sandal slides. Under the kitchen oven, there was about 12 inches of black, dried grease. Staff interviews further described the circumstances leading to the deficiency. A dietary aide stated they had to be careful when cleaning under the oven because part of the oven bottom would come off. The Administrator acknowledged seeing the unsealed food items and dirty dry storage floor and reported that the former Dietary Manager had left abruptly months earlier, and the current Dietary Manager was only present one to two days per week. The Dietary Supervisor stated she typically sealed opened food if staff forgot and that staff were supposed to sweep and clean nightly, but the condition of the dry storage area suggested this had not been done. She also provided a cleaning schedule that did not include dry storage. The part-time Dietary Manager reported that her own cleaning schedule, which included dry storage, had been replaced by a corporate schedule that did not address cleaning of the dry storage room, while also stating that staff had been instructed to clean and mop nightly and to ensure all food was sealed, covered, and dated.

Long-term care team reviewing survey readiness and plan of correction

We Help Long-Term Care Teams Stay Survey-Ready

We process and analyze inspection reports and plan of correction using AI to extract insights and trends so providers can improve care quality and stay ahead of compliance risks.

Discover our solutions:

An unhandled error has occurred. Reload 🗙