F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
E

Failure to Assess, Order, and Obtain Consent for Bed Rail Use

Casa Maria HealthcareRoswell, New Mexico Survey Completed on 12-18-2025

Summary

The deficiency involves the facility’s failure to follow required processes before and during the use of bed rails for multiple residents. The facility did not consistently obtain physician orders, complete entrapment risk assessments, review risks and benefits with residents or their representatives, obtain informed consent, or ensure that bed rail use was reflected in care plans and Minimum Data Set (MDS) assessments. Surveyors observed quarter-size bed rails in use for 13 residents, while corresponding medical records frequently lacked documentation of orders, assessments, consents, and in some cases care plan interventions for bed rail use. The report states that this deficient practice has the potential to cause serious injury by residents becoming trapped between the mattress and bed rail. For one resident with morbid obesity, muscle weakness, lack of coordination, and need for assistance with personal care, surveyors observed quarter-size bed rails on both upper sides of the bed. The care plan contained no interventions for bed rail use, and the electronic health record lacked a physician order, entrapment risk assessment, and consent, although bed dimensions were documented as appropriate. Another resident with schizophrenia, dementia, parkinsonism, major depressive disorder, and anxiety had quarter-size bed rails in place and used them for positioning and mobility; the care plan documented bed rail use, but there were no physician orders, entrapment assessments, or consents. A resident with multiple medical conditions including ESRD, muscle weakness, and heart failure had 1/4 side rails in use and care plan documentation for assist bars, but the record lacked an entrapment risk assessment, risk/benefit review, consent, and documentation of appropriate bed dimensions. Additional residents with diagnoses such as muscle wasting/atrophy, COPD, asthma, epilepsy, generalized muscle weakness, spinal stenosis, depression, insomnia, anxiety, and history of falls were also observed with quarter-size bed rails in use. For several of these residents, care plans either did not include bed rail interventions or were updated only after surveyor observations, and physician orders for bed rails were often missing. In multiple cases, MDS assessments and care plans did not reflect actual bed rail use, and medical records lacked documentation of entrapment risk assessments, risk/benefit discussions, and informed consent. Some residents and a representative confirmed that bed rails were used for positioning, mobility, and transfers. The Administrator and DON acknowledged during interviews that residents did not have the appropriate requirements in place for bed rails, including therapy assessments/referrals, physician orders with indication of use, education with consent, and updated care plans. The pattern across all 13 residents reviewed for accidents shows that bed rails were installed and in use without the facility completing the required safety and consent processes. Several residents had quarter-size bed rails on both sides of the bed despite the absence of corresponding physician orders and documentation in the care plan or MDS. The report notes that for each of these residents, there was no documented assessment for risk of entrapment and no documented review of risks and benefits or consent for bed rail use, even though bed dimensions were often documented as appropriate for the resident’s size and weight. This systemic failure to assess, document, and obtain consent for bed rail use constitutes the cited deficiency.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0700 citations
Bed rail use without informed consent and without attempted alternatives
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Bed rail use without informed consent and without attempted alternatives. The DON could not provide documentation of informed consent before installing bed rails for two residents, including one resident with severe cognitive impairment, dementia, stroke with hemiplegia, and dependence for bed mobility and transfers. For another resident with moderate cognitive impairment, dementia, heart failure, and respiratory failure, the DON also could not provide documentation of alternative interventions attempted before four half rails were installed. Care plans and restraint/device assessments documented rail use, but one assessment had blank safety fields and the DON stated consent was not obtained because the rails were not considered a restraint.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Bed rails used without order, consent, or documented need
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Bed rails used without order, consent, or documented need. A resident with osteoarthritis, a recent knee replacement, and moderately impaired cognition was observed with bilateral siderails up even though the BRA said bed rails were not needed, the resident said they were not needed, and the EMR had no physician order or consent for their use. Staff and the facility P&P stated informed consent and a physician order were required before installation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess and Document Bed Rail Use
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to assess and document bed rail use for a resident with schizophrenia and depression. The resident was observed with one upper bed rail in the up position, but the chart lacked documentation of a resident assessment, alternatives tried, the purpose for the bed rail, a physician order, and a discussion of risks and benefits with signed consent. The DON stated the resident had not been assessed for bed rail use and should not have had the rail in use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to assess side rail entrapment risk and obtain informed consent
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to assess side rail entrapment risk and obtain informed consent. A resident with stroke-related weakness and no cognitive impairment used a side rail to get in and out of bed, but the EHR contained no consent for the rail and no entrapment zone measurements. Therapy notes described the bed assist rail as safe and helpful, while a later Bed Safety Evaluation only addressed a limited gap check and staff could not locate any entrapment checks or consent.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Bed Rail Assessment for Resident with Side Rails
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

A resident with bilateral 1/4 side rails in use did not have a required Bed Rail Assessment completed. The resident had diagnoses including metabolic encephalopathy, abnormal posture, muscle weakness, and bilateral hip OA, and the care plan identified side rails as an enabler for transferring, repositioning, and ADL care. Staff stated the assessment should be completed before bedrails are implemented and then annually, but it had not been done for this resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Order and Informed Consent for Bed Rails
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to obtain order and informed consent for bed rails: A resident with DM, depression, PVD, intact cognition, and bilateral AKA was observed in bed with half side rails on both sides. The LVN and DON stated there was no physician order or informed consent from the resident or representative before the rails were installed, despite the facility P&P requiring staff to explain benefits and hazards and obtain informed consent before using bed rails.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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