F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Failure to Implement Immediate Safety Measures After Resident’s Suicidal Statements and Self-Harm

Arbor Springs Of West Des Moines L L CWest Des Moines, Iowa Survey Completed on 02-09-2026

Summary

The deficiency involves the facility’s failure to provide adequate supervision and maintain an environment free of potential hazards after a resident made suicidal statements and engaged in self-harm. The resident had severe cognitive impairment with a BIMS score of 2, and diagnoses including non-Alzheimer’s dementia and depression. The MDS documented that the resident’s behavior status had worsened compared to the prior assessment and that the resident sometimes felt lonely or isolated. The care plan noted antidepressant use for depression and directed staff to monitor and report adverse reactions such as social isolation and suicidal thoughts. On the evening in question, after dinner, staff observed the resident with a small screwdriver in hand and a cut on the back of his left hand. The resident stated he wanted to kill himself and refused to relinquish the screwdriver, threatening to harm anyone who tried to take it. A CNA notified the floor nurse (an LPN), who came to the unit and confirmed the resident’s suicidal statements and self-inflicted injury. The LPN contacted the resident’s family, who arrived and were eventually able to get the screwdriver from the resident and help calm him. During this time, the resident remained in the common area with the screwdriver while staff attempted to deescalate the situation. The family member later reported that when she left around late evening, the resident was not on one-to-one observation and she was not informed of any specific safety measures in place. Multiple staff interviews and record reviews showed that no immediate safety interventions, such as initiating 15-minute checks or removing hazardous items from the resident’s room, were implemented the night of the incident. The LPN who managed the event did not notify management or the DON on call, and acknowledged that no safety measures were put in place until the following day. The oncoming night-shift LPN was told only that the resident had been upset and made a suicidal statement, and was not informed about the screwdriver or self-inflicted injury. The overnight CNA was not instructed to perform 15-minute checks and instead checked on the resident only as often as she could. Staff working the following morning, including the day-shift LPN and the social worker, learned of the suicidal incident only by reading the 24- or 72-hour reports, and both reported that no safety precautions were in place when they started their shifts. The DON later confirmed she was not informed until the next morning and acknowledged there was a delay in implementing protective steps, and both the DON and Administrator stated the facility did not have a policy on self-harm or suicidal ideation, relying instead on “standard practice of care.” The deficiency is further supported by documentation that 15-minute checks were not started until the late morning of the day after the incident, despite the resident’s explicit suicidal statements and self-harm the previous evening. Staff interviews indicated that in a prior episode months earlier, when the resident made verbal comments about wanting to hurt himself, 15-minute checks had been initiated immediately, contrasting with the lack of timely action in this event. The delay in removing hazardous items from the resident’s room and the absence of immediate, structured monitoring following the suicidal statements and self-inflicted injury demonstrate that the facility did not ensure an environment free from accident hazards or provide adequate supervision to prevent further accidents for this resident. The Administrator and DON both acknowledged that there was no specific facility policy addressing suicidal ideation or self-harm, and that staff were expected to follow a general standard practice that included immediate notification of management, physician contact, initiation of 15-minute checks, and removal of potentially harmful items. However, these expected steps were not carried out at the time of the incident. The lack of timely communication among nursing staff, failure to promptly notify the DON, and failure to implement enhanced supervision and environmental safety measures after the resident’s suicidal statements and self-harm directly contributed to the deficiency.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Iowa

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Iowa — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release October 8, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.