Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$29 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0550
D

Failure to Ensure Respectful and Dignified Communication During Care

Round Lake Beach, Illinois Survey Completed on 02-17-2026

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The deficiency involves the facility’s failure to ensure a resident’s right to a dignified existence, self-determination, communication, and exercise of rights. On 02/17/2026 at 9:50 AM, R1 was observed sitting in her room in an overstuffed reclining chair. Earlier that morning, at 9:31 AM, the Administrator (V1) stated that R1 reported disliking the tone of voice used by a CNA (V3) during care, describing it as condescending. R1 communicated this concern to the Administrator. Record review showed that V3 had received a Disciplinary Warning Notice dated 01/14/2026 for “discourteous behaviors to resident,” confirming that the CNA’s manner of interaction with R1 had been identified as inappropriate. This conduct reflects a failure to provide care and communication that support the resident’s dignity and quality of life.

See complete original report
Long-term care team reviewing survey readiness and plan of correction

We Help Long-Term Care Teams Stay Survey-Ready

We process and analyze inspection reports and plan of correction using AI to extract insights and trends so providers can improve care quality and stay ahead of compliance risks.

Discover our solutions:

An unhandled error has occurred. Reload 🗙