F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
D

Failure to Offer Recommended Pneumococcal Vaccines per CDC Guidelines

Willows Health CenterRockford, Illinois Survey Completed on 11-25-2025

Summary

The deficiency involves the facility’s failure to ensure that eligible residents were offered pneumococcal vaccination in accordance with CDC recommendations and the facility’s own immunization policy. For one resident (R23), the face sheet showed admission to the facility and age over 65, and the Immunizations Report showed no pneumococcal vaccine on record. A progress note documented that this resident reported having received a Pneumococcal 23 (PPSV23) vaccination after age 65, but no additional documentation of any pneumococcal vaccine was available in the record. For another resident (R36), the face sheet showed admission and age over 65, and the Immunizations Report documented a PPSV23 vaccine administered on 12/8/21, with no other pneumococcal vaccines recorded and no further documentation provided. During an interview, the Administrator in training stated that the unit clerk is responsible for tracking residents’ immunization status and determining when they are due for specific immunizations, and that the facility follows CDC recommendations for pneumococcal and other vaccines. The CDC Adult Immunization Schedule cited in the report specifies that adults aged 65 years or older who have previously received only PPSV23 should receive one dose of PCV15, PCV20, or PCV21 at least one year after the last PPSV23 dose. The facility’s written Immunization Policy and Procedure, revised in 9/2025, states that the facility shall offer and administer recommended vaccines to all eligible residents, document all immunizations, refusals, and contraindications, comply with CDC requirements, and provide PCV20 or sequential PCV15 plus PPSV23 per CDC guidelines upon admission and as needed based on immunization history. Despite these policies and guidelines, the records for R23 and R36 did not show that the appropriate pneumococcal vaccines were offered or administered in line with CDC recommendations.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0883 citations
Failure to Offer Recommended Pneumococcal Vaccination
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Recommended Pneumococcal Vaccination: A resident with moderately impaired cognition and diagnoses including kidney disease, dementia, and diabetes had documentation showing prior PCV13 and PPSV23 immunizations, but the medical record did not show shared clinical decision-making or that PCV20/21 had been offered or given. The IP confirmed the resident should have been offered an additional pneumococcal vaccine and did not see that this occurred before survey start; the facility policy stated vaccines would be offered per current CDC guidance.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Influenza Vaccine Consent and Declination Documentation
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Influenza vaccine consent and declination documentation was incomplete for two residents. One resident received the flu vaccine without documented education, and another resident declined the vaccine without documented education or a signed declination form. Administrative staff reported there were no current signed consents or declinations, and the facility policy required use of the Patient/Resident Declination/Authorization Form.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Eligible Pneumococcal Vaccine
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Eligible Pneumococcal Vaccine: A resident with diabetes and Parkinson’s disease had documentation of prior PCV13 and PPSV23 immunizations, making the resident eligible for PCV20 or PCV21 after the required interval. However, the EHR lacked evidence that the resident or representative was offered, educated on, or provided the vaccine, and the DON and ADON confirmed the facility had not offered a PCV vaccine.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Recommended Pneumococcal Vaccination Updates
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Recommended Pneumococcal Vaccination Updates: The DON, pharmacy, and nursing staff did not ensure two residents were offered pneumococcal vaccine updates based on CDC PneumoRecs guidance. One resident with dementia, CKD, CHF, and COPD had prior PPSV23 and was not offered the recommended PCV update during short-term rehab before moving to LTC status; another resident with hepatic encephalopathy and NASH had prior PPSV23 and PCV13 but was also not offered the recommended PCV20/PCV21 update. Both residents stated they would have accepted vaccines if offered.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Pneumococcal Immunization
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

A resident with Alzheimer's disease and severe dementia with psychotic disturbance consented to receive the pneumococcal vaccine, but the medical record contained no documentation that it was administered. The DON confirmed the resident did not receive his immunizations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Updated Pneumococcal Vaccination
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Updated Pneumococcal Vaccination: The facility failed to ensure two residents were offered and/or provided updated pneumococcal vaccination per CDC guidance. One resident over age 65 with DM2, kidney failure, and DVT had records showing prior PCV13 and PPSV23 but no evidence of PCV20 or PCV21, and the chart stated the vaccine was not indicated and the resident was up to date. Another resident, younger than 65 with CAD, thyroid disease, and malnutrition, also had PPSV23 documented with no evidence of PCV20 or PCV21, while the consent form likewise stated the vaccine was not indicated and the resident was up to date.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Illinois

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Illinois — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.