F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
G

Failure to Assess and Manage Indwelling Catheter Leading to Traumatic Urethral Bleeding

Aliya Of EvanstonEvanston, Illinois Survey Completed on 02-25-2026

Summary

The deficiency involves the facility’s failure to provide appropriate treatment and services for an indwelling urinary catheter for one resident, resulting in a prolonged period without assessment or intervention when the catheter was not draining. The resident, who was cognitively intact with a BIMS score of 15/15 and had significant urologic and renal diagnoses including paraplegia, cystitis with hematuria, hydronephrosis, acute kidney failure, and prior hematuria with stent placement, requested a new catheter when his urine was overflowing. An RN on duty declined to perform the catheter change and asked an LPN from another floor to insert the catheter. The LPN reported being very busy on his own floor but proceeded to insert a new indwelling catheter late at night. After the catheter insertion, the resident observed that no urine was draining and questioned whether the catheter was correctly placed. The LPN told him to give it time and drink water. Over the next several hours, the resident had no urine output and repeatedly sought help by using his call light and calling the facility’s main line multiple times, with delayed or no responses. At one point, the LPN admitted to the resident that he had fallen asleep. Eventually, the RN entered the room, deflated the catheter balloon, and blood immediately gushed into and over the catheter bag and onto the resident’s diaper and bedding. The resident documented the timing of his calls on his cell phone and recorded video showing significant blood in the catheter tubing, bag, and on his diaper. The resident ultimately called 911 himself and was transported to the hospital, where imaging showed the catheter balloon inflated in the bulbar urethra with free air and active extravasation, a distended bladder with a large amount of blood and air, and a significant drop in hemoglobin associated with hemodynamic instability. The facility’s records contained almost no nursing documentation of the catheter insertion, the absence of urine output, the resident’s repeated calls for help, the bleeding episode, or any assessments or interventions between approximately 11:30 PM and 3:00 AM. The DON, NP, Medical Director, and Administrator all confirmed that there were no progress notes from the involved nurses describing what occurred during that time, despite facility policy requiring documentation of catheter size, procedure, urine characteristics, and monitoring of intake and output, and despite a prior similar episode of catheter-related bleeding for this resident that had also resulted in a 911 call and hospital transfer.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0690 citations
Catheter Bag Left on Floor Beside Bed
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with an indwelling urinary catheter, ordered for urinary retention related to hydronephrosis, was observed in bed with the catheter collection bag lying flat on the floor beside the bed and containing urine. The resident said an aide had helped her back to bed after breakfast, and one aide confirmed she assisted the resident but forgot to hang the bag from the bed frame as she normally would. The DON and Administrator stated catheter bags were expected to be kept off the floor.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Catheter Care and Securement Not Maintained
E
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Catheter care and securement were not maintained for three residents with indwelling catheters. One resident's drainage bag was found lying in bed with tubing under the leg and no strap in place, another resident's tubing was under the leg with no strap present, and a third resident received catheter care from a CNA who cleansed the catheter using a back-and-forth motion and reused the same wipe instead of cleaning away from the penis in one direction. The DON and other staff stated the bag should be below the bladder, the strap should secure the tubing, and catheter care should be performed using proper technique.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Catheter Drainage Bag Positioned Above Bladder Level
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with a catheter for neurogenic bladder, impaired cognition, and total bowel/bladder incontinence had a catheter drainage bag repeatedly observed hooked on a wheelchair arm rest above bladder level. The tubing contained urine that had not drained down, the resident tried to move the tubing to drain it, and staff interviews confirmed the bag should have been positioned below the bladder; one RN also stated the resident was on antibiotics for a bladder infection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Foley Bag Placed at Bladder Level During Incontinent Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Foley Bag Placed at Bladder Level During Care: A resident with an indwelling Foley catheter, severe cognitive impairment, and obstructive uropathy had his drainage bag emptied and then placed on the bed at bladder level during perineal care. Observation showed urine moving back toward the catheter insertion site while the resident was repositioned. Staff interviews confirmed the bag should remain below the bladder at all times, and the facility policy required the drainage bag to be positioned lower than the bladder to prevent backflow.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsecured Foley Catheter and Incomplete Incontinent Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with a Foley catheter was observed with the tubing not secured to the leg during care, and staff acknowledged it should have been secured to prevent pulling and injury. In a separate observation, two CNAs provided incontinent care to another resident with bowel incontinence and an indwelling catheter but did not clean the inner thighs or right buttock area before applying a clean brief, despite the care plan and facility policy requiring thorough perineal cleansing.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Catheter Bag and Tubing Left in Contact With Floor
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with a catheter was observed with the catheter bag and tubing exposed outside the privacy bag and resting directly on the floor, and the resident moved the wheelchair over the bag. An RN later confirmed that catheter bag and tubing should not be in direct contact with the floor.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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