F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
G

Failure to Monitor and Treat Fluid Overload in Resident With CHF and CKD

Harmony Healthcare & Rehab CtrChicago, Illinois Survey Completed on 02-23-2026

Summary

The deficiency involves the facility’s failure to identify and treat symptoms of altered cardiovascular status and fluid overload for a resident with chronic diastolic heart failure, essential hypertension, and stage 3 chronic kidney disease, resulting in a 53.4‑pound (48%) weight gain over six months and subsequent hospitalization for acute decompensated heart failure. The resident also had diagnoses including Alzheimer’s disease, shortness of breath, and obstructive sleep apnea, with moderately impaired cognition per the MDS. Over time, the resident’s functional status declined, as reflected in MDS Section GG toileting hygiene coding changing from partial/moderate assistance to dependent, and staff observations that the resident went from being able to get out of bed and use the bathroom with assistance to becoming bedbound, dependent on diapers, and visibly swollen over the entire body. Weight trends documented in the record show a progressive increase from 144.4 lbs in early February to 203.8 lbs by early August, with a progress note on 08/09/25 explicitly stating that the resident was re‑admitted following a CHF hospitalization and had triggered for significant weight gain of 7.6% in one month and 48% in six months, likely fluid‑related given the history of CHF and CKD3B. A 07/29/25 internal medicine progress note identified weight gain of over 55 lbs in six months, noted that nutritional intake had been closely monitored and Med Pass BID supplementation was under review, and directed that cardiology be consulted for volume status and cardiac contribution, intake/output be monitored, diuretics adjusted if needed, daily weights be obtained, and nephrology referral considered. However, daily weights and intake/output records were not found, no nephrology consult was ever ordered, and there were no documented diuretic adjustments. The cardiology consult order was not placed until 08/06/25, after a change in condition and hospitalization, despite earlier documentation that cardiology consultation was needed. Interdisciplinary and nursing documentation repeatedly identified concerns about fluid retention and edema without corresponding timely medical follow‑through. On 06/30/25, a visit note cited weight gain, increased need for ADL assistance, wheelchair dependence, and the need to monitor for CHF/CKD signs. On 07/27/25, the nutrition note documented a total gain of 55.4 lbs over six months, bilateral lower extremity swelling, concern for fluid retention, and referrals to the NP for labs and to cardiology for fluid status and CHF management, with instructions to continue monitoring weight and edema. The registered dietician later stated that the resident’s appetite had not changed, that edema was driving the weight gain, that the 48% weight gain was extremely significant and concerning, and that she communicated concerns to the ADON but never spoke directly with a physician. A CNA reported that as the resident gained weight, she experienced a lot of pain, no longer wanted to get out of bed, and became dependent on diapers, with visible swelling of the whole body. Nursing and provider interviews and records further demonstrate delayed response to significant edema and weight gain. An RN stated that at the beginning of her shift she noticed the resident’s significant edema and called the doctor, and while on the phone was informed that the resident had lost consciousness, leading to a 911 transfer. A progress note on 08/05/25 documented peripheral edema and a temporary loss of consciousness while eating, with the resident sent out via 911 for further evaluation. Hospital records from 08/10/25 and 08/13/25 documented cardiomegaly, pulmonary vascular congestion, pulmonary edema, bilateral pleural effusions, bibasilar atelectasis, decreased breath sounds with rales, bilateral leg edema, and a 15‑pound weight loss with diuresis since admission. The NP stated that weight gain had been concerning since March, that she wanted cardiology involvement but appointments take time, and that she assumed the resident had functional decline due to the weight gain and pressure from the weight. The transportation coordinator reported that no appointments were scheduled for the resident in July, and that when informed on 08/07/25 to schedule a cardiology appointment “ASAP in 1 week,” the appointment was set for October. Despite care plan directives to monitor and report changes in lung sounds, edema, weight, and signs of fluid overload related to renal insufficiency and altered cardiovascular status, the facility did not implement timely monitoring and specialist follow‑up as ordered and care‑planned, contributing to the resident’s acute decompensated heart failure and hospitalization.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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Failure to Follow Care Plan for Protective Sleeve
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to Follow Care Plan for Protective Sleeve: A resident with severe cognitive impairment, Alzheimer’s disease, dementia, and PVD had a care plan directing staff to keep protective sleeves on the left elbow at all times due to skin tear risk. During repeated dining room observations, the resident was not wearing the sleeve. A NA said she did not apply it because the resident would remove it and chew on it, and an RN said he was unaware the sleeve was not being worn.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Wound Care Orders and Dressing Documentation
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to follow wound care orders and dressing documentation requirements was cited for multiple residents. A resident had a skin tear dressed without a physician order, another resident had a knee dressing with no date or initials, and a third resident had a dated dressing and pain patch that did not reflect the ordered treatment schedule. The DON and wound care RN acknowledged that dressings and treatments should be completed as ordered and that dressings are expected to be dated and initialed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Ordered Treatments and Weight Monitoring
E
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to Follow Ordered Treatments and Weight Monitoring: The facility did not ensure ordered care was carried out for several residents. One resident with Parkinson’s disease and anxiety sustained a skin tear to the hand during an agitated episode, but there was no physician order for the wound treatment that was provided. Two residents had ordered weekly weights that were not obtained as scheduled, and the records did not explain why. Another resident with HTN, depression, and DM had body blisters, but the wound company’s recommendation for skin prep was not entered as an order, and there was no documented evidence that the practitioner was contacted about the missed recommendation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Insulin Orders
E
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to Follow Insulin Orders: Two residents with diabetes received insulin contrary to physician orders. One resident was given insulin aspart at times when blood glucose was below the ordered hold parameter, and a second resident received scheduled insulin without documented meal intake despite orders to hold if blood sugar was low or if less than 50% of the meal was eaten. The DON confirmed the medication administration did not follow the orders.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Bowel Management Protocol
E
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

Failure to follow bowel management protocol: three residents had extended periods without a BM and no documented nursing interventions despite the facility’s protocol requiring specific measures after 2, 3, 4, and 5 days without a BM. The residents had significant diagnoses including schizophrenia, Parkinson’s disease, stroke, TBI, and Alzheimer’s disease, and the RNC confirmed the missing BM-related interventions in the chart.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Wheelchair Footrest Not Adjusted for Resident With Limited LE ROM
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

A resident with dementia, severe cognitive impairment, limited ROM in both LEs, and dependence on staff for wheelchair locomotion was observed sitting in her wheelchair with her feet hovering above the footrests. CNAs confirmed her feet did not reach the footrests, and an administrative nurse stated the footrest needed to be adjusted to better fit and support her feet.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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