Failure to Provide Ordered PEG Tube Care Leading to Infection and Sepsis
Summary
The deficiency involves the facility’s failure to provide physician-ordered gastrostomy (G-tube/PEG) care, including cleansing, laboratory monitoring, flushes, residual checks, and tube insertion site assessments, for a resident receiving nutritional support via an internal PEG tube. The facility’s own Gastrostomy Tube – Feeding and Care policy required measurement of gastric residuals as ordered, observation for nausea, vomiting, diarrhea, abdominal distention or cramping, and immediate reporting and treatment of skin irritation or infection at the stoma site, including cleansing with soap and water or antiseptic and thorough drying. The resident’s care plan documented dependence on tube feeding and water flushes, the need to check tube placement and gastric residuals per facility protocol, and to obtain and monitor labs as ordered and report results to the physician. The resident’s physician orders included G-tube site care to cleanse and apply split gauze every shift for infection control and to check residuals before medications and feedings, with instructions to hold feeding and medications and notify the physician if residuals were greater than 100 ml. This residual order was not initiated until five days after admission. Treatment Administration Records showed that G-tube site cleaning and gauze changes were missed on multiple occasions across several months, including missed cares on specific shifts and repeated failures to perform scheduled residual monitoring prior to feedings and medication administration. Additional orders to cleanse the G-tube insertion site daily with soap and water during ADL care were also not consistently completed, with several scheduled soap and water cleansings not done. Medication Administration Records documented that ordered water flushes of the G-tube before, between, and after medications were not completed on at least two documented shifts. Progress notes showed that after the resident’s rectal tube fell out, the medical director’s expectation that the gastrointestinal surgeon be notified was not carried out, and there was no documentation that the rectal tube was replaced or that the surgeon was contacted. Over a period of days, nursing notes documented repeated episodes of vomiting and later diarrhea, as well as G-tube leakage, with orders for CBC, BMP, and KUB imaging; however, no CBC or BMP were drawn or resulted at the facility. When the G-tube leakage worsened, staff documented that the resident’s tube drain and gown were soaked with feed and that the G-tube site was continuously leaking. The resident’s family member reported finding the resident’s abdomen covered with crusted feeding and yellow pus under the gauze at the G-tube site and requested hospital transfer. The resident was admitted to the hospital with fever, abdominal pain, diarrhea, nausea, vomiting, toxic appearance, and a diagnosis of sepsis from multiple suspected sources, including a G-tube site infection with pus-filled drainage, and the G-tube was removed in the hospital due to an abscess and sepsis. An ER physician stated that improper G-tube care, including lack of cleansing and flushes, can lead to infection at the site and that dislodged feeding into the abdominal cavity is also a risk factor.
Removal Plan
- All licensed nurses were educated on the facility's complete Gastrostomy Tube - Feeding and Care policy by the Director of Nursing, MDS coordinator, and Assistant Director of Nursing/Wound Nurse.
- All licensed nurses were educated on the facility's Physician Orders - Entering and Processing policy (including when receiving, entering, and confirming physician/prescriber orders in the EMR) by the Director of Nursing and Assistant Director of Nursing/Wound Nurse.
- All licensed nurses were educated on the facility's Documentation - Electronic Health Record policy (timely, accurate, relevant, complete entries) by the Director of Nursing/designee or Administrator.
- All licensed nurses were educated on the facility's Skin Condition Assessment & Monitoring - Pressure and Non-Pressure policy by the Director of Nursing/designee or Administrator.
- All licensed and certified nursing assistants were educated on the facility's Physician-Family Notification - Change in Condition policy by the Director of Nursing/designee or Administrator.
- An impromptu QAPI meeting was held with the medical director and IDT team to discuss the deficiency and facility action plan.
- The facility completed a facility-wide audit of all residents with gastrostomy tubes to verify: stoma site treatment orders are in place; tube feeding orders are in the EHR; residual checks are on the MAR prior to flushes/medications/bolus feeding or starting a new bottle through the feeding pump; signs/symptoms of intolerance are documented with physician notification; any stoma site skin abnormalities are characterized, documented, and physician notified; care plans are reviewed/updated and interventions are in place and reflected on the TAR.
- The facility will conduct audits 7 days per week for 6 weeks to ensure for residents with gastrostomy tubes: stoma site treatment orders are in place and TAR is signed off; tube feeding orders are in the EHR; residual checks are on the MAR prior to flushes/medications/bolus feeding or starting a new bottle through the feeding pump; signs/symptoms of intolerance are documented with physician notification; any stoma site skin abnormalities are characterized, documented, and physician notified; and a QA tool is completed daily for 6 weeks by the Director of Nursing or designee to verify compliance.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
A resident with a g-tube, dysphagia, and malnutrition had an enteral feeding order that omitted the formula strength and the administration method. The chart showed the resident was receiving Isosource 1.5 cal bolus feedings, but the active order only stated enteral feed via g-tube. The MDS Coordinator, LVN, and DON all acknowledged the order was incomplete, and the facility policy required enteral nutrition orders to include the product and administration method.
A resident with a GT, GERD, interstitial pulmonary disease, and dementia was observed receiving medications via the GT without the nurse confirming tube placement. The LVN stated she did not check GRV before administering the medications, and the RN and DON stated GT placement and residuals should be checked prior to medication administration, although the facility policy did not include GRV checking.
Inadequate G-tube care and enteral feeding documentation. A resident with CVA-related hemiplegia and dysphagia had orders for NPO status, continuous Jevity 1.5 via G-tube, water flushes, residual checks every shift, and oral care, but the record lacked an order for tube placement verification or shift site care. MAR/TAR review showed no consistent documentation of G-tube site care or residual checks, water flushes were not always documented as ordered, and feeding amounts were recorded in two places with inconsistent entries; nursing notes were also not present for every shift.
A resident with a g-tube, severe cognitive impairment, and dependence on staff for all nutrition and hydration did not receive continuous tube feeding at the ordered start time. The feeding pump was observed off while the resident was away from his room and remained off after he returned from the Day Center; an LVN later connected the feeding after changing the g-tube dressing. Staff stated the resident often returned after the ordered start time and was therefore not hooked up as ordered.
A resident with a G-tube was observed lying supine and below 30 degrees while enteral feeding was running. A CNA said the resident was lower than she should have been during the feeding and that the tube feeding should be turned off when repositioning is needed. An LVN later confirmed the resident should not be lying flat during feeding, paused the tube feeding, and said the resident needed assistance to be safely elevated; the DON stated the head should be elevated above 30 to 45 degrees and never flat during feeding.
Failure to Verify G-Tube Placement Before Medications and Water Administration: An LPN administered crushed meds and water through a resident’s PEG tube without routinely checking tube placement first. The resident had dysphagia, cognitive impairment, and received most calories and fluids via the feeding tube. The RN and DON also indicated uncertainty about whether placement checks were still required, and no provider order exempting the resident from placement verification was found, despite the facility policy requiring placement checks before tube feedings and meds.
Incomplete Enteral Feeding Order for Resident with G-Tube
Penalty
Summary
The facility failed to ensure that Resident #4, a male with a gastrostomy tube, unspecified protein-calorie malnutrition, and sequelae of protein-calorie malnutrition, received an enteral feeding order that included the formula strength and the specific administration method. Resident #4's significant change MDS reflected that he rarely or never made himself understood, sometimes understood others, and had long- and short-term memory problems. His care plan identified that he required tube feeding related to dysphagia and that tube feedings were to be administered per physician orders. The physician order summary dated 06/30/26 listed an active order for enteral feed four times daily via g-tube, but it omitted the Isosource strength and did not specify whether the feeding was to be given by bolus or pump. Hospice physician orders dated 06/19/26 were more specific and identified Isosource 1.5, four times daily. During interviews, the MDS Coordinator stated nursing staff had been administering Isosource 1.5 cal bolus feedings via g-tube. The LVN and DON both acknowledged the order was missing the strength and administration method, and the DON stated she could not recall whether she had added the administration method when updating the order. The facility policy on enteral nutrition stated complete orders include the enteral nutrition product and the administration method.
Failure to Verify GT Placement Before Medication Administration
Penalty
Summary
The facility failed to ensure appropriate gastrostomy tube care for Resident 9 by not confirming GT placement before medication administration. Resident 9 was admitted and later readmitted with diagnoses including gastrostomy status, GERD, interstitial pulmonary disease, and dementia. The MDS dated 3/30/26 indicated the resident was severely impaired in cognitive skills for daily decision making, dependent for multiple activities of daily living, and had a feeding tube with a therapeutic diet. Physician orders dated 2/21/2026 directed continuous enteral feeding of Jevity 1.2 at 40 ml/hour for 20 hours via GT. During a concurrent observation and interview on 7/1/2026 at 9:51 AM, LVN 5 was observed preparing and administering medications to Resident 9 without confirming GT placement. LVN 5 stated she did not check the resident's gastric residual volume prior to giving medications, but should have done so to prevent aspiration. RN 2 and the DON later stated that GT placement and residuals should be checked prior to medication administration, and both acknowledged that checking GRV was not included in the facility policy even though the policy stated tube placement should be verified before administering fluids or medications.
Inadequate G-tube care and enteral feeding documentation
Penalty
Summary
Appropriate care and services were not provided for a resident receiving tube feedings. Resident 7 had diagnoses including cerebral infarction with right-sided hemiplegia and hemiparesis and dysphagia, and had orders for NPO status, continuous Jevity 1.5 enteral feeding via G-tube, water flushes, residual checks every shift, and oral care every six hours. The record also showed a care plan for tube feeding related to dysphagia and interventions for G-tube care every shift and local care to the G-tube site as ordered. Facility records did not show an order for gastrostomy tube placement verification before starting enteral feeding or for site care every shift. Review of the MARs/TARs from August 2025 through June 2026 did not reveal documentation that G-tube site care was provided every shift or that residual feeding was checked and the amount recorded. The ordered four-hour water flushes were not always documented as 150 mL, and there were two separate areas for staff to document the amount of feeding infused, with entries that did not consistently match the ordered amount or each other. Nursing progress notes sometimes stated that tube placement was confirmed by air auscultation, feeding was infusing without difficulty, no residual was noted, and the G-tube site had no signs or symptoms of infection, but these notes were not present for every shift of every day.
Delayed G-tube Feeding Administration
Penalty
Summary
The facility failed to ensure a resident with a gastrostomy tube received enteral feeding at the physician-ordered time. Resident #42, a male with athetoid cerebral palsy, muscle wasting and atrophy, and gastrostomy status, was assessed as severely cognitively impaired and dependent on staff for all nourishment and hydration. His care plan and order summary directed Jevity 1.5 at 85 mL/hr with water at 68 mL/hr via pump from 3:00 PM to 6:00 AM, and he was also documented as NPO and at risk for dehydration related to PEG feedings. On observation, the resident’s feeding pump was found next to the bed and turned off at 3:07 PM while he was not in his room. At 4:16 PM, after he returned from the Day Center, the pump was still off. At 4:42 PM, an LVN was observed changing the g-tube dressing and then hooking the resident up to his feeding. Staff interviews indicated the resident often returned from the Day Center after the ordered start time, and the DON and ADM stated he was not connected at 3:00 PM because of his late return. The ADM stated the resident was not receiving the full 15 hours of formula and hydration as ordered, and the DON stated staff were trained to follow physician orders for g-tube nutrition.
Resident with G-tube was fed while lying flat
Penalty
Summary
A deficiency was cited after a resident with a G-tube was observed lying in bed supine and halfway down the bed while enteral feeding was running. The resident’s head was against the back rest of the bed with the neck bent forward, and the resident was positioned at less than 30 degrees during the feeding. A CNA stated the resident was lying lower than she should have been while the tube feeding was running and said the feeding should be turned off when the resident needs repositioning. During the same observation, an LVN assessed the resident and stated the resident should not be lying supine while enteral feeding was being delivered. The LVN paused the tube feeding and said additional assistance was needed to safely elevate the resident from the supine position, adding that the feeding should not be on when the resident was lying flat because it can lead to aspiration and choking. The DON later stated the resident’s head should be elevated above 30 to 45 degrees to prevent aspiration and that the resident should never be lying flat. The facility policy titled Gastrostomy Tube Care and Management stated that before every feeding the tube position should be verified and, if feeding is continuous, the position should be checked every shift and as needed.
Failure to Verify G-Tube Placement Before Medications and Water Administration
Penalty
Summary
The facility failed to follow its policy for verifying gastrostomy tube placement before administering medications and water to a resident with a PEG tube. R6 was admitted in February 2026 with diagnoses including oropharyngeal dysphagia, severe physical deconditioning, and cognitive impairment. Her accepted quarterly MDS assessment identified moderate cognitive impairment, dependence on staff for all ADLs, impairment of upper and lower extremities, wheelchair use, and receipt of 51% or more of total calories and 501 cc or more of fluids daily through the feeding tube. R6’s care plan identified her as at risk for impaired nutritional status related to G-tube feedings and directed staff to keep her upright during and after feedings, flush the tube with water before and after feedings or medication administration, and notify the provider for tube dislodgement or patency concerns. Her physician orders included Isosource tube feeding and scheduled free water flushes through the PEG tube. During observation, an LPN prepared crushed medications and administered them through the G-tube without routinely checking placement first. He elevated the head of the bed, inserted a syringe into the tube, opened the stopcock to let air escape, and administered water and medications by gravity. During interview, the LPN stated he did not routinely check G-tube placement before giving medications or water and believed it was not needed because the tube had previously been verified by x-ray when changed. He also was unsure about the small amount of liquid noted at the tube site during administration. The RN stated she did not think placement still needed to be checked and would need to review the policy, while the DON stated she thought there was a provider order exempting R6 from placement checks, but no such order was found. The facility policy required checking proper placement of the G-tube prior to medication administration and documenting verification of tube placement.
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