F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Elopement From Secured Memory Unit Through Compromised Window

Willow Tree Care CenterDelta, Colorado Survey Completed on 02-26-2026

Summary

The deficiency involves the facility’s failure to ensure a resident at risk for elopement was free from accident hazards and adequately supervised, resulting in an elopement from a secured memory unit. The resident was younger than 65 and had severe cognitive impairment, with a BIMS score of 0/15, and documented wandering behaviors. His diagnoses included a history of traumatic brain injury, Wernicke’s encephalopathy, unspecified dementia with behavioral disturbance, alcohol-induced persisting dementia, delirium due to a physiological condition, and generalized epilepsy. His care plans documented a pattern of elopement attempts, a history of kicking out window screens, slamming windows in attempts to open them, and entering other residents’ rooms and bathrooms. He was identified as an elopement risk with impaired awareness of safety and a history of leaving his home unattended. On the date of the incident, the facility’s investigation documented that the resident was last seen sleeping in his bed on the secured memory unit at 5:30 a.m. When staff checked on him at 6:02 a.m., he could not be located and was determined to be missing from the facility by 6:05 a.m. Staff initiated a search inside and outside the building and contacted the police. The resident was ultimately located off premises by law enforcement at 7:06 a.m., having been missing for approximately one to one and a half hours. The investigation determined that all door alarms were operable and no alarm had sounded, indicating the resident did not exit through a door. The facility’s investigation concluded that the resident eloped by exiting through a window in an empty room on the secured unit and then leaving the secured courtyard. An open window was found with the screen replaced except for the unsecured bottom portion, and a broken safety stop was discovered on the window. The investigation documented that the resident opened the window, broke the safety stop, exited through the window into the courtyard, replaced the screen except at the bottom, and then climbed over the six-foot fence to leave the secure area. The resident’s personal items were later found on the backside of the fence near a tree in the courtyard, supporting this sequence of events. When the resident was returned to the facility, his oxygen saturation was 85% and his temperature was 96.4°F; he had an abrasion on his right elbow, reddened skin on both hands, and scratches on his hands and knees, and he was treated at the hospital for acute hypothermia. Additionally, review of the nursing progress notes did not identify documentation of the elopement event itself on that date. Further observations and interviews showed that the resident continued to demonstrate exit-seeking behavior and attempts to open secured doors. On a later observation date, he was seen repeatedly pushing on emergency push bars at the back door of the memory care unit and attempting to open the main entrance door by pressing keypad buttons. Staff, including an RN, CNA, and activity assistant, attempted to redirect him with verbal cues, activities, and offers to walk with him. The facility’s wandering and elopement policy required identification of residents at risk for unsafe wandering and inclusion of strategies and interventions in the care plan to maintain safety. Despite the resident’s known history of elopement attempts, window-related behaviors, and impaired safety awareness, he was able to manipulate a window safety device, exit through the window, and leave the secured courtyard without triggering door alarms or being detected in time to prevent his elopement.

Penalty

Inspection fine: $28,756
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Unsafe Cord Placement and Failure to Follow Fall Interventions
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
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F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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