F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
D

Failure to Revise Fall-Risk Care Plan After Resident Fall

Cottage Crest Post AcuteNorwalk, California Survey Completed on 02-24-2026

Summary

The deficiency involves the facility’s failure to revise a resident’s fall-risk care plan after a documented fall. The resident was admitted with diagnoses including metabolic encephalopathy, dementia, and difficulty walking. An MDS assessment dated 7/8/2025 showed the resident was unable to make reasonable and consistent decisions, required partial to moderate assistance with ADLs such as transfers and repositioning, and was incontinent of bowel and bladder. A care plan dated 8/10/2025 identified the resident as at risk for falls due to incontinence, psychoactive drug use, and unawareness of safety needs, with goals for the resident to be free from falls and serious injury. Interventions included anticipating and meeting needs, prompt staff response to calls, and maintaining a safe environment with clear pathways, adequate lighting, and personal items and call light within reach. On 12/25/2025, a Change of Condition Evaluation documented that the resident had a fall and was found sitting on the lobby floor with blood on her face. A Change in Condition Progress Note dated 12/26/2025 recorded that the resident was found on the floor by the nursing station with a quarter-sized, actively bleeding cut on the forehead. Paramedics were called, and the resident was transferred to a general acute care hospital via 911 for further treatment. The resident’s emergency contact later stated that staff informed her of the fall incident but did not call her to attend a meeting to discuss care concerns and interventions after the fall. Record review showed no documentation that the IDT implemented a care conference with the resident’s emergency contact to discuss recommendations, changes, or updates to the fall-risk care plan after the fall. The resident’s fall-risk care plan contained no revisions or updates to include interventions following the 12/25/2025 fall. RN 1 stated that the resident had an unwitnessed fall at change of shift, that he instructed the CNA to perform frequent visual checks, and that he was unable to review and revise the fall-risk care plan or formulate a care plan for an actual fall, acknowledging that licensed nurses are responsible for updating and revising care plans. The Director of Rehab and the DON both confirmed that there was no documented IDT meeting and that the resident’s fall-risk care plan was not revised or updated after the fall, despite facility policies requiring development, implementation, and revision of comprehensive care plans and review and updating of care plans under the fall prevention program.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0657 citations
Care plans lacked LOA and sign-out interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care plans were not individualized for two residents who frequently left the facility or failed to sign out. One resident had multiple LOAs and several instances of leaving without notifying staff, while the other resident had dementia-related diagnoses, low elopement risk, and episodes of not returning as expected or being found off the unit after stepping out to smoke. Staff interviews confirmed residents were expected to notify nursing, sign out, and provide return times, but the records did not include clear care plan interventions or staff direction for these situations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised to Match Resident Preference and Current Setup
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with CKD, muscle weakness, and difficulty walking had a care plan for impaired mobility and fall risk that directed staff to keep the call light within reach. Surveyors observed the resident seated in a chair with the call light clipped to the wall on the opposite side of the bed and out of reach; the resident said it was always there. The CNO stated the resident spent most of the day in the chair and preferred the call light clipped to the wall, and this preference was not care planned.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised for New Fluid Restriction
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care Plan Not Revised for New Fluid Restriction: A resident with CHF and intact cognition was placed on a new 1500 cc/24 hr fluid restriction, but the care plan only addressed diet and liquids and did not include the restriction or related non-compliance. An LVN said staff were aware of the order, while the ADON stated the new restriction should have been added to the care plan and revised after changes in care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Revise Fall Risk Care Plan After Resident Fall
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to revise fall risk care plan after resident fall. A resident with repeated falls, dementia, weakness, and impaired cognition had an actual fall after sliding off the bed due to poor safety awareness. The COC, progress notes, and IDT fall conference documented the event and recommended frequent visual checks and help maintaining position in bed, but the fall risk care plan was not revised to reflect the new interventions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Timely Reassess Fall Interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to timely reassess fall interventions: A resident with mild cognition and a history of repeated falls had 23 falls, most unwitnessed, after admission. The care plan identified high fall risk and included basic safety interventions, but the first 10 falls had no post-fall assessment, the first assessment was delayed, and an IDT discussion about unsafe bedside urinal use was not followed by a documented care plan update before the resident continued to fall while using the urinal and toilet.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to revise care plan after repeated inappropriate sexualized behavior
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with epilepsy and dementia had repeated inappropriate sexualized behaviors toward residents, staff, and visitors, including grabbing buttocks and making sexually inappropriate comments. The care plan noted an initial 1:1 intervention after one incident and later documented a visitor-related allegation, but it was not revised to add further interventions after the behaviors continued. The DON stated the resident should have been monitored for inappropriate behavior and the care plan updated after the earlier incident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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