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F0584
E

Unclean and Deteriorated Shower Rooms Compromise Homelike Environment

Chico, California Survey Completed on 02-20-2026

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The deficiency involves the facility’s failure to maintain three of four shower rooms in a safe, clean, comfortable, and homelike condition for residents receiving shower services. During an observation of two shower rooms in Station 1, surveyors noted a dark black substance along the floor-to-wall seams and in the corners of the shower stalls, with discoloration concentrated along grout lines and caulked joints. In one of these Station 1 shower rooms, six 4-inch by 4-inch wall tiles were missing from the wall surface beside and beneath the shower faucet handle, and the exposed area beneath the missing tiles contained a brown and black substance. In a separate observation of the shower room in Station 2, surveyors observed a black substance throughout the floor seams where the wall meets the floor and in the corners of the shower stall, extending along the perimeter of the shower floor. The grout lines were visibly darkened and uneven in coloration, with gray and black staining across multiple areas of the floor, and several tiles showed cracks and signs of wear. During a concurrent observation and interview in one of the Station 1 shower rooms, the Administrator acknowledged the discoloration, the missing tiles, and the brown and black substance on the exposed surface, and further acknowledged that the affected area was uncleanable, despite the expectation that residents be showered in an area that is in good condition and homelike.

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